Level 5, 100 Market Street,
Sydney NSW 2000
GPO Box 9827, Sydney NSW 2001
DX 653 Sydney
Our Ref:
17126/16
Telephone: +61 2 9911 2000
13 May 2016
Facsimile: +61 2 9911 2414
www.asic.gov.au
Mr Phillip Sweeney
By email: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Mr Sweeney
Acknowledgment of Freedom of Information Request
I refer to your email of 29 April 2016 in which you sought access under the
Freedom
of Information Act 1982 (FOI Act) to the following:
I refer to testimony given before the Senate Economics Reference Committee on the
28 April 2016.
The Deputy Chairman of ASIC, Peter Kell, stated: "The first is that we have written
to all insurers asking them to undertake a review of their own claims management
practices, their own claims handling in life insurance going bank at least five years
to determine if there have been any problematic practices".
The document I seek is a copy of the body of this letter or email.
The name and address of any specific insurer or superannuation fund can be
redacted.
Only a copy of one document is required not a copy of every document sent to every
insurer or superannuation fund..
Your request constitutes a valid application from 29 April 2016. Subject to certain
exceptions (for example where it becomes necessary to consult with affected third
parties in respect to the disclosure of documents caught by the terms of the request)
which may extend the processing time period, the FOI Act provides that an
application must be processed within 30 days after receipt of a valid application.
2
You should note that, while the first five hours of decision making is free of charge,
charges may be assessed for time spent in searching for and retrieving relevant
documents, decision-making time in excess of five hours, photocopying and postage.
You will be provided with a preliminary assessment of the charges before the final
decision is made about access to the documents you have requested. You will be told
the final assessment of the amount to be charged at the time of the decision about
access.
Agency Publication Obligations
You are advised that Section 11C of the FOI Act requires ASIC to publish on our
public website, copies of any documents which may ultimately be released to you,
with the exception of personal information about any person,
or information
pertaining to the business, commercial or financial of any organisation
or information
pertaining to the business or professional affairs of any person, where it would be
unreasonable to publish that information
or documents in respect to which, the
necessary modifications to the document to be released would make the release of the
remainder of the document impractical. You are referred to the terms of section 11C.
Should you have any questions concerning the processing of your request please
contact me on telephone (02) 9911 5457 or via email at xxxxxx.xxx@xxxx.xxx.xx.
Yours faithfully
Evelyn Ong
Australian Securities & Investments Commission
(Authorised Decision-maker under section 23(1) of the FOI act)