Date: Fri, 17 Feb 2017 03:47:27 +0000 Subject: Freedom of Information request - In re: Reason codes From: "Mark R. Diamond" <[FOI #3114 email]> To: FOIOfficer <[email address]> FOI Requests nbn Level 11, 100 Arthur Street North Sydney NSW 2060 Dear FOI Person, In re: Reason codes --------------------- I request a list of the standard reason codes and their associated descriptions for Trouble Ticket In Progress-Pending and In Progress-Held notifications, and a list of the standard resolution codes and their associated descriptions for Trouble Ticket Resolved notifications. If it is possible to provide the requested document under administrative arrangements, please do so. Otherwise, please treat this as a formal application under the Freedom of Information Act, 1982. Yours faithfully, Mark R. Diamond ------------------------------------------------------------------- Please use this email address for all replies to this request: [FOI #3114 email] Is [NBN Co Limited request email] the wrong address for Freedom of Information requests to NBN Co Limited? If so, please contact us using this form: https://www.righttoknow.org.au/change_request/new?body=nbn_co_limited This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at: https://www.righttoknow.org.au/help/officers If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page. -------------------------------------------------------------------