From:
Sasha Pendal
To:
s22
Subject:
RE: establishing contact [SEC=UNCLASSIFIED]
Date:
Tuesday, 6 March 2018 15:58:55
Attachments:
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Hi s22
,
Thankyou for taking my call earlier. I really appreciated your time.
I confirm the following:
HBF is preparing to make a number of hospital product changes effective from 1 July 2018.
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These changes were referred to in HBF’s 2018 Premium Rate submission and re-submission.
We commence our communications to affected members from next week.
1982 These
communications have earlier been shared by me with PHIO. I have also provided a verbal
ACT
briefing to the ACCC in WA.
RELEASED
The nature of our hospital product changes are:
We will remove services from several of our basic and mid hospital products. These services
include dialysis, bariatric, insulin pumps, sterility reversal
BEEN
and cochlear
HEALTH
implants.
We are reducing psychiatric benefits on several of our basic and mid hospital products. Our Top
HAS
OF
hospital product will retain full benefits.
INFORMATION
We are introducing a day excess on
OF most of our hospital products.
We are increasing the excess amount on two of our basic hospital products.
I have spoken with Alex Caroly in Minister Hunt’s office on the above.
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Kind regards,
FREEDOM
DEPARTMENT
Sasha
THIS
Sasha Pendal
THE THE
General Manager Commercial
BY
E xxxxx.xxxxxx@xxx.xxx.xx
T (08) 9265 6582
HBF Health Limited
570 Wellington Street
M s47F
Perth WA 6000
EA Lisa Carter
T (08) 9265 6142
E
xxxx.xxxxxx@xxx.xxx.xx
Keep in touch
W hbf.com.au
FOI 235-1718
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From: s22
@health.gov.au]
Sent: Tuesday, 6 March 2018 12:34 PM
To: Sasha Pendal
Subject: RE: establishing contact [SEC=UNCLASSIFIED]
Hi Sasha,
Thanks for your time on the phone earlier, appreciate your time in discussing this matter.
I’ve attached a link to today’s ABC reporting of HBFs proposed changes (http://www.abc.net.au/news/2018-03-06/hbf-
to-cut-member-benefits-as-health-insurance-premiums-rise/9513084 ). As you can see in paragraph 2 it appears that
HBF will no longer be covering psychiatric services for basic or mid-tier hospital policies.
As you are aware there are legislative requirements around psychiatric care coverage in hospital policies. Based on our
conversation, I understand that this (reported) change is not a removal of benefit, but these levels of policies will now
be limited to minimum default benefits for psychiatric care.
I’d be grateful if you could confirm that I’ve understood this correctly. I also note that HBF has consulted with the
UNDER
PHIO and ACCC on this matter.
Any additional information you can provide to support, such as fact sheets or letters etc,
1982 would be helpful so I can
confirm this with my team. Any information you provide will be treated as commercial in confidence.
ACT
Thanks again, please let me know if there are any questions regarding this,
Regards,
RELEASED
s22
BEEN
Assistant Director|
HEALTH
Private Health Insurance and Pharmacy Branch|
HAS
OF
Private Health Insurance Strategic Operations and Compliance Section|
INFORMATION
Australian Government Department of Health|
OF
)s
| * s22
@health.gov.au
› GPO Box 9848 Canberra ACT 2601
The Department of Health acknowledges the traditional owners of country throughout Australia, and their continuing connection to
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land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
FREEDOM
DEPARTMENT
From: Sasha Pendal [mailto:xxxxx.xxxxxx@xxx.xxx.xx]
THIS
Sent: Tuesday, 6 March 2018 3:09
THE PM
THE
To: s22
BY
Subject: establishing contact [SEC=No Protective Marking]
Sasha Pendal
General Manager Commercial
E xxxxx.xxxxxx@xxx.xxx.xx
T (08) 9265 6582
HBF Health Limited
570 Wellington Street
M s47F
Perth WA 6000
EA Lisa Carter
T (08) 9265 6142
E
xxxx.xxxxxx@xxx.xxx.xx
FOI 235-1718
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DOCUMENT 1
Keep in touch
W hbf.com.au
"Important: This transmission is intended only for the use of the addressee and may contain
confidential or legally privileged information. If you are not the intended recipient, you are
notified that any use or dissemination of this communication is strictly prohibited. If you receive
this transmission in error please notify the author immediately and delete all copies of this
transmission."
UNDER
1982
ACT
RELEASED
BEEN HEALTH
HAS INFORMATION
OF
OF
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FREEDOM
DEPARTMENT
THIS
THE THE
BY
FOI 235-1718
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