Procedural Instruction: Managing claimants for protection
Dear Department of Home Affairs,
Under Freedom of Information, I request the following information:
Procedural Instruction: Managing claimants for protection
Yours faithfully,
Regina Jefferies
** This is an automated response. Please do not reply to this email **
IMPORTANT INFORMATION
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as this may cause delays in processing times.
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Thank you
Information updated 21 October 2019
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References
Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.border.gov.au/about/contact/o...
4. http://www.border.gov.au/about/contact/o...
5. https://www.mara.gov.au/
6. https://www.border.gov.au/Trav/Visa/Immi...
7. http://www.border.gov.au/Forms/Documents...
8. http://www.border.gov.au/Trav/Citi
9. http://www.border.gov.au/FormsAndDocumen...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Lega/Lega/Form/...
12. http://www.border.gov.au/Forms/Documents...
13. http://www.border.gov.au/about/contact/o...
14. http://www.border.gov.au/Trav/Ente/Duty-...
15. http://www.border.gov.au/about/contact/m...
UNCLASSIFIED
In reply please quote:
FOI Request: FA 20/01/00730
File Number: OBJ2020/1929
Dear Ms Jefferies,
Acknowledgement of Freedom of Information Access request
I refer to your correspondence received on 17 January 2020 seeking access to documents held by the Department of Home Affairs (the Department) under the Freedom of Information Act 1982 (the FOI Act).
You have requested access to the following:
Under Freedom of Information, I request the following information:
Procedural Instruction: Managing claimants for protection
Your request has been allocated FOI request number FA 20/01/00730. Please include your FOI request number in all correspondence with the Freedom of Information Section.
Timeframe for receiving your decision
The statutory timeframe for processing a request is 30 days from the date upon which your application was received by the Department.
Exclusion of staff details
The Department’s policy is to exclude the personal details of staff not in the Senior Executive Service (SES), as well as the direct contact details of SES staff, contained in documents that fall within scope of an FOI request. If you require personal details of non-SES officers, or direct contact details of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.
Duplicate documents
If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exists.
Publication of document
Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.
Contacting the FOI Section
Should you wish to discuss your request you may contact the FOI Section at [DIBP request email].
Yours sincerely,
FOI Officer
Freedom of Information National Office
Freedom of Information, Privacy and Records Management Branch
Data Division | Corporate and Enabling Group
Department of Home Affairs
Email: [DIBP request email]
UNCLASSIFIED
Dear FOI,
I note that a response to this request is long overdue. Please provide an update on the status.
Yours sincerely,
Regina Jefferies
UNCLASSIFIED
Dear Ms Jefferies
Thank you for your email enquiring about the progress of your FOI request.
Please be advised that the Department is currently processing a large number of FOI requests. Our staff are working hard and the Department is committed to processing your request as quickly as possible.
A number of documents have been identified as falling within the scope of your request and an FOI Officer will be reviewing those documents in due course. A decision on access will be made on your request and you will be notified of this as soon as possible.
Yours sincerely
FOI Officer
Freedom of Information
FOI & Records Management Branch | Data Division
Corporate and Enabling Group
Department of Home Affairs | www.homeaffairs.gov.au
E: [DIBP request email]
UNCLASSIFIED
In reply please quote:
FOI Request: FA 20/01/00730
File Number: OBJ2020/1929
Dear Ms Jefferies
I refer to your correspondence received on 17 January 2020 seeking access
to a document held by the Department of Home Affairs (the Department)
under the Freedom of Information Act 1982 (the FOI Act).
You have requested access to the following document:
Procedural Instruction: Managing claimants for protection
The relevant business area of the Department has identified a historical
Standard Operating Procedure (SOP) titled ‘Managing claimants for
protection’. The SOP has been replaced with a new Procedural Instruction
(PI) titled ‘Protection claims at the Border’, which was largely based on
the SOP.
You have previously requested the Protection Claims at the Border PI and
the document was released to you under the FOI Act (Reference no. FOI
18/11/01547). The document is published on the Department’s FOI Disclosure
Log at:
[1]https://www.homeaffairs.gov.au/foi/files...
As such, please advise whether you still wish to request access to the
historical document or if you would like to withdraw your request.
Please respond within 7 calendar days or we will assume your request is
withdrawn.
Yours sincerely
Freedom of Information Officer
FOI and Records Management Branch
Data Division
Corporate and Enabling Group
Department of Home Affairs
Email: [2]mailto:[DIBP request email]
UNCLASSIFIED
UNCLASSIFIED
In reply please quote:
FOI Request: FA 20/01/00730
File Number: OBJ2020/1929
Dear Ms Jefferies
I refer to your correspondence received on 17 January 2020 seeking access
to a document held by the Department of Home Affairs under the Freedom of
Information Act 1982.
On 2 June we contacted you to clarify the scope of your request. As we do
not appear to have received a response from you within the requested
timeframe, we will consider your request to be withdrawn. Please contact
us by COB Friday 12 June if you would like us to keep processing your
request.
Yours sincerely
FOI Officer
Freedom of Information
FOI and Records Management Branch | Data Division
Corporate and Enabling Group
Department of Home Affairs
Email: [1][DIBP request email]
UNCLASSIFIED
From: FOI
Sent: Tuesday, 2 June 2020 11:10 AM
To: Regina Jefferies <[2][FOI #6082 email]>
Subject: HPRM: RE: Freedom of Information request - Procedural
Instruction: Managing claimants for protection [SEC=UNCLASSIFIED]
UNCLASSIFIED
In reply please quote:
FOI Request: FA 20/01/00730
File Number: OBJ2020/1929
Dear Ms Jefferies
I refer to your correspondence received on 17 January 2020 seeking access
to a document held by the Department of Home Affairs (the Department)
under the Freedom of Information Act 1982 (the FOI Act).
You have requested access to the following document:
Procedural Instruction: Managing claimants for protection
The relevant business area of the Department has identified a historical
Standard Operating Procedure (SOP) titled ‘Managing claimants for
protection’. The SOP has been replaced with a new Procedural Instruction
(PI) titled ‘Protection claims at the Border’, which was largely based on
the SOP.
You have previously requested the Protection Claims at the Border PI and
the document was released to you under the FOI Act (Reference no. FOI
18/11/01547). The document is published on the Department’s FOI Disclosure
Log at:
[3]https://www.homeaffairs.gov.au/foi/files...
As such, please advise whether you still wish to request access to the
historical document or if you would like to withdraw your request.
Please respond within 7 calendar days or we will assume your request is
withdrawn.
Yours sincerely
Freedom of Information Officer
FOI and Records Management Branch
Data Division
Corporate and Enabling Group
Department of Home Affairs
Email: [4]mailto:[DIBP request email]
UNCLASSIFIED
Dear FOI,
Apologies for the delayed response. I thought that I previously responded to your request to clarify the scope of the request. If possible, I would like to amend the scope of the request for access to the historical Standard Operating Procedure (SOP) titled ‘Managing claimants for
protection’. Thank you.
Yours sincerely,
Regina Jefferies
** This is an automated response. Please do not reply to this email **
IMPORTANT INFORMATION
UNCLASSIFIED
Dear Ms Jefferies
FOI Request FA 20/01/00730
I refer to your FOI request received on 17 January 2020 seeking access to
the following:
Procedural Instruction: Managing claimants for protection
The Department has made a decision on this request. Please find attached
the decision record and document released under the FOI Act.
This request has now been closed.
Yours sincerely
FOI Officer
Freedom of Information
FOI and Records Management Branch | Data Division
Corporate and Enabling Group
Department of Home Affairs
Email: [1][DIBP request email]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
Visible links
1. mailto:[DIBP request email]