Thursday, 19 March 2015 4:38 PM
I’m writing to tel you about some exciting news for your Employee Benefits programme. Today we are
announcing the merger of API’s employee benefits business into Reward Gateway.
We’ve been listening to your feedback for some time and we understand that many of you want more from your
programmes than we’ve brought you in the past. We understand that as the pace of change and innovation in
the world quickens, companies are facing an increasing number of people-related chal enges and opportunities.
We understand that you need bigger, broader and more technological y advanced solutions so that you can
deliver real strategic value for your organisation. Today’s announcement delivers that for you.
Reward Gateway is celebrating it’s tenth year in business this year and has been running in Australia since 2009
- counting many great Australian businesses on their client list. McDonald’s, Suncorp, Fortescue, AMP, Pepsico,
Perpetual and IBM are al great Australian companies who’ve found a great home for their employee benefits
and recognition provision at Reward Gateway. The company employs 220 people across 6 countries and has a
wel earned reputation for product and service enjoyed by over 1,000 clients global y. Their product development
team alone employs more than 60 people and they have an incredible pipeline of innovation and product coming
in the next 12 months.
By merging with Reward Gateway we’re able offer so much more to you than we have been. Immediate benefits
of the merged programme include :
Much improved discounts on online shopping with Reward Gateway’s pioneering Cashback system
Dozens of new, premium retailer offers including Hotels.com, Expedia and Apple
Faster savings when shopping in-store with InstantInstore™
Almost al savings are in addition to existing retailer promotions
Real time, detailed reporting on everything your employees use
Significantly better technology and user experience leading to improved utilisation
24/7 employee support, 365 days per year
Even lower prices and improved range on event and cinema tickets
Employer branded mobile and tablet experience replacing the API branded App
Much improved employer branding and employer tailoring options
Ful y integrated employee recognition technology
In addition, Reward Gateway is able to offer their world-leading SmartHub™ product which enables HR
departments to build a single, consolidated employee benefits, recognition and engagement hub. It’s already in
use by some of the UK’s biggest employers and Reward Gateway are now bringing it to Australia.
As technology shifts with more customers using smartphones for online ordering and more retailers moving to
instant-delivery e-vouchers, we have seen usage of our retail offices decline sharply. As a result we are also
closing the API retail outlets with their last day of trading being 30th June 2015. Al tickets and in-store gift
vouchers wil be available online, via smartphone and by a new 24/7/365 telephone ordering line.
Everyone at API is proud of the work we have done to build the business over the last 17 years and we’re thril ed
for our customers that the future for employee engagement programmes in Australia is now even brighter.
and myself have been working with
, Reward Gateway’s MD in Australia
for some time planning this transition and we’re real y excited about the enhancements and improvements that
you’re going to benefit from in the coming weeks. In designing a transition plan we’ve been conscious to minimise
any work or impact that you have to do and we’re looking forward to discussing that in more detail with you in
the coming days and weeks.
We’l be in touch again shortly. In the meantime myself,
are al available if you have
API Leisure & Lifestyle