If not delivered return to PO Box 7820 Canberra BC ACT 2610
9 September 2020
Our reference: LEX 58235
Mr John Smith
Only by email:
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx Dear Mr Smith
Acknowledgement of your Freedom of Information Request
I refer to your request for access to documents under the
Freedom of Information Act 1982
(the
FOI Act) made in the following terms:
'I wish to obtain a copy of the terms of agreement, and three examples of completed
purchase orders; between Services Australia and Hays, regarding the procurement of
Debt Officer roles at the Box Hill office.
Please include alongside the three examples of completed purchase orders, the
amount by which each purchase order has been utilized by the department.
Additionally, please include the salary/wages paid per labour hire employee by Hays;
and the amount paid to Hays per employee.
If only aggregate figures are available, please provide those aggregate figures while
indicating the total number of labour hire employees those aggregate figures are
referable to.'
Timeframe for processing your Request
Your request was received by Services Australia on 31 August 2020, and the 30 day
statutory period for processing your request commenced from the day after that date. You
should therefore expect a decision from us by 30 September 2020. The period of 30 days
may be extended if we need to consult third parties or for other reasons. We will advise you if
this happens.
Charges
Services Australia will advise you if a charge is payable to process your request and the
amount of any such charge as soon as practicable. No charge is payable for providing a
person with their own personal information.
Your Address
The FOI Act requires that you provide us with an address which we can send notices to. You
have advised your electronic address is
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx. We will send all notices and correspondence to this address. Please advise us as soon as
possible if you wish correspondence to be sent to another address or if your address
changes. If you do not advise us of changes to your address, correspondence and notices
will continue to be sent to the address specified above.
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Administrative Release of Documents
Services Australia has administrative access arrangements (
arrangements) for the release
of certain documents without the need for a formal FOI request. Unless you advise us
otherwise, in processing your request we may provide you with documents under these
arrangements where appropriate. The arrangements do not extend to information or
materials of third parties. You will be notified when documents are released to you under the
arrangements.
Disclosure Log
Please note that information released under the FOI Act may be published in a disclosure log
on Services Australia's website. Section 11C of the FOI Act requires this publication,
however it is subject to certain exceptions, including where publication of personal, business,
professional or commercial information would be unreasonable.
Exclusion of junior staff details
Services Australia is working towards ensuring that all staff have a choice about whether
they provide their full name, personal logon identifiers and direct contact details in response
to public enquiries. Where such details are included in the scope of a request, this may add
to processing time and applicable charges as it may be necessary to consider whether the
details are exempt under the FOI Act. On this basis, unless you tell us otherwise, we will
assume that these details are out of scope of your request and they will be redacted under
section 22 of the FOI Act.
Further assistance
If you have any questions please email
xxx.xxxxx.xxxx@xxxxxxxxxxxxxxxxx.xxx.xx. Yours sincerely
FOI Registration Officer
Freedom of Information Team
Employment Law and FOI | Legal Services Division
Services Australia
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