Our reference: FOI 20/21-0643
GPO Box 700
Canberra ACT 2601
1800 800 110
21 April 2021
By email: email@example.com
Dear Ben Fairless
Your Freedom of Information Request: Acknowledgement
Thank you for your request of 14 April 2021, under the Freedom of Information Act 1982 (FOI
Act) for copies of documents held by the National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to the fol owing documents about the National Disability Insurance
“…a copy of the Performance Metrics and performance for each organisation currently
participating in the NDIA Assessment Pilot?
I assume this would include things including but not limited to participant satisfaction,
compliance metrics, and information on retention rates for the pilot.
If you can provide this information on a month-to-month basis for each partner organisation
that would be appreciated.”
Unless you advise otherwise, we will take it that you agree to the names and contact details of
NDIA staff being excluded from the scope of your request (that is, the information wil be treated
We received your request on 14 April 2021 and the 30-day statutory period for processing your
request commenced from the day after that date. You should therefore expect a decision from
us by 14 May 2021.
The period may be extended if we need to consult with third parties or for other reasons. We wil
advise you if this happens.
We may apply a processing charge to your request and wil advise you as soon as practicable
if a charge is payable.
Information released under the FOI Act may be published on the NDIA’s disclosure log located
on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have requested, please
Please contact us at firstname.lastname@example.org if you have any questions or need help.
We wil contact you using the email address you provided. Please advise if you would prefer us
to use an alternative means of contact.
Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch