19 September 2014
Mr Andrew Harvey
Email: [FOI #738 email]
Dear Mr Harvey
Request deemed withdrawn
I am writing to you in relation to your request under the Freedom of Information Act 1982
(the Act) on
14 August 2014 for:
“Incident Detail Report 1-2X8C7T from the Department's Compliance, Case Management,
Detention and Settlement Portal. I also request any documents attached to the detailed report.”
Purpose of this letter
This letter is further to the Charges notice under s.29 of the Act that I sent you on 20 August 2014
advising that you were liable to pay a charge in respect to processing your request.
Under the Act, you
were required to respond to the notice by close of business,
19 September 2014.
You have not responded to this notice. As advised, if no response was received in the specified
timeframe, your request will be taken to be ‘deemed’ withdrawn, pursuant to s.29(2) of the Act.
This request has been finalised as ‘deemed’ withdrawn. No further action will be taken on this request.
You may lodge a new request for access at any time.
How to make a complaint about the handling of your FOI request
You may complain to the Australian Information Commissioner if you have concerns about how the
department has handled your request under the FOI Act.
A complaint form is also available at www.oaic.gov.au
Authorised FOI Decision Maker
Department of Immigration and Border Protection
(02) 6264 3131
Email: [email address]
6 Chan Street Belconnen ACT 2617
PO Box 25 BELCONNEN ACT 2616 • Telephone: 02 6264 1111 • Fax: 02 6225 6970 • www.immi.gov.au
CLIENT SERVICE INFORMATION
Client Service Charter
Our Client Service Charter explains our service commitment to you. We are committed to service
delivery that is timely, open and accountable, and responsive to your needs. The Charter explains how
you can help us and how you can provide feedback or make a complaint. You can read our Client
Service Charter on our website, or in a printed copy available from any of our offices. Service satisfaction
The department remains committed to ensuring that all clients, both in Australia and overseas, receive
not only fair and reasonable treatment, but also an efficient standard of service that is sensitive to each
To provide a compliment, complaint or suggestion you can:
telephone the Global Feedback Unit on 13 31 77 during business hours
complete a feedback form online at www.immi.gov.au
Global Feedback Unit
GPO Box 241
Melbourne VIC 3001
contact us directly through any of our offices.