Our reference: FOI 21/22-1299
GPO Box 700
Canberra ACT 2601
1800 800 110
23 May 2022
ndis.gov.au
Karen Reynolds
By email: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Karen Reynolds
Freedom of Information request — Notification of Decision
Thank you for your correspondence of 24 March 2022, in which you requested access to
documents held by the National Disability Insurance Agency (NDIA), under the
Freedom of
Information Act 1982 (FOI Act).
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to the following documents:
“… any emails, correspondence, documents, reports, file notes or other written or
electronic information relating to
- the scope of the CCI Connect training program
- documents in relation to this area containing the phrase 'rebaselining or re-baselining',
and;
- the term 'reasonable and necessary reset program'.
Please also provide copies of any emails, correspondence, documentation, reports, file
notes or other written or electronic information about;
- the cited reasons for rebaselining, including changes to project goals, changes in
funding source, inaccurate original baselines and cuts to the overall budget;
- if multiple rebaselined projects, how many times the 'reasonable and necessary reset
program' has been rebaselined and on what dates
- any policies or procedures which describe a process for developing a new baseline
- any guidance specifying what elements these policies are to include
- what safeguards are in place to ensure effective oversight and transparency.”
On 15 April 2022 you agreed to split your request into two separate requests. This decision
relates to the first part of your request, for the following documents:
“Copies of any emails, correspondence, documents, reports, file notes or other written or
electronic information relating to
- the scope of the CCI Connect training program”
Extension of time
On 15 April 2022, you also agreed to a 30-day extension of time under section 15AA of the
FOI Act, making the new date to provide you with a decision on access 23 May 2022.
1
Decision on access to documents
I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your
request and the reasons for my decision are set out below.
I have identified 36 documents which fall within the scope of your request.
The documents were identified by conducting searches of NDIA’s systems, using all
reasonable search terms that could return documents relevant to your request, and
consulting with relevant NDIA staff who could be expected to be able to identify documents
within the scope of the request.
I have decided to grant access to 36 documents in full.
In reaching my decision, I took the following into account:
• your correspondence outlining the scope of your request
• the nature and content of the documents falling within the scope of your request
• the FOI Act
• the FOI Guidelines published under section 93A of the FOI Act
• the NDIA’s operating environment and functions.
Access to edited copies with irrelevant material deleted (section 22)
I have identified that, where indicated in the Schedule of Documents at Attachment A,
certain documents contain material that is irrelevant to your request. The irrelevant material
relates to names and contact details of NDIA staff.
In accordance with section 22 of the FOI Act, I have considered whether it is possible to
delete the irrelevant material from the documents and have concluded that it is reasonably
practicable to do so. Accordingly, I have prepared an edited copy of the documents with the
irrelevant material removed.
Release of documents
The documents for release, as referred to in the Schedule of Documents at
Attachment A,
are enclosed.
Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment B.
Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email at
xxx@xxxx.xxx.xx.
Yours sincerely
Camille
Senior Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch
Government Division
2
Attachment A
Schedule of Documents for FOI 21/22-1299
Document
Page
Description
Access Decision
Comments
number
number
1
1-2
Framework for Hour of Power
FULL ACCESS
Deployment
Date: 30 October 2020
2
3-9
Hour of Power - Initial Plans, Thoughts
FULL ACCESS
and Musings Presentation
Date: 30 October 2020
3
10-11
Email
FULL ACCESS
Irrelevant material removed
Subject: HoP Meeting Outcomes
under section 22 of the FOI
Act
Date: 16 December 2020
4
12-23
Continuous Improvement Connect -
FULL ACCESS
Presentation
Undated
5
24-26
Huddle Notes for Continuous
FULL ACCESS
Irrelevant material removed
Improvement Connect Comms Launch
under section 22 of the FOI
Act
Undated
6
27-30
Continuous Improvement Connect
FULL ACCESS
Program Overview
Date: January 2021
3
Document
Page
Description
Access Decision
Comments
number
number
7
31-38
Email
FULL ACCESS
Irrelevant material removed
FW: for advice pls : HoP is now CI
under section 22 of the FOI
Connect - updated pack attached
Act
Date: 11 January 2021
8
39-50
CI Connect Pilot Overview
FULL ACCESS
Date: February 2021
9
51-59
Continuous Improvement Connect
FULL ACCESS
Presentation
Date: 17 February 2021
10
60
CI Connect Op Rhythm Talking Points
FULL ACCESS
Undated
11
61-62
CI Connect Champions
FULL ACCESS
Undated
12
63
Peer to Peer Shadowing
FULL ACCESS
Undated
13
64-65
Email
FULL ACCESS
Irrelevant material removed
Subject: Update on today's PITC
under section 22 of the FOI
Continuous Improvement meeting
Act
Date: 29 March 2021
4
Document
Page
Description
Access Decision
Comments
number
number
14
66-67
Email
FULL ACCESS
Irrelevant material removed
Subject: CI Connect cascade briefing
under section 22 of the FOI
Act
Date: 30 March 2021
14.1
68-77
Attachment to Document 14
FULL ACCESS
CI Connect Presentation
Date: March 2021
14.2
78-80
Attachment to Document 14
FULL ACCESS
CI Connect Information Sheet
Undated
15
81-90
Continuous Improvement Connect -
FULL ACCESS
The Role of Champions
Date: April 2021
16
91-92
Email
FULL ACCESS
Irrelevant material removed
Subject: FW: CI Connect Information
under section 22 of the FOI
Sheets
Act
Date: 01 April 2021
16.1
93-94
Attachment to Document 16
FULL ACCESS
CI Connect: Peer to Peer Shadowing
Information Sheet
Undated
5
Document
Page
Description
Access Decision
Comments
number
number
16.2
95-99
Attachment to Document 16
FULL ACCESS
CI Connect: Team Leader Information
Sheet
Undated
16.3
100-104
Attachment to Document 16
FULL ACCESS
CI Connect Launch QandA
Date: 01 April 2021
17
105-113
CI Connect – National Delivery
FULL ACCESS
Managers: Continuous Improvement
Review
Date: 07 April 2021
18
114-115
Continuous Improvement Connect
FULL ACCESS
Presentation Transcript
Date: 08 April 2021
19
116-121
Email
FULL ACCESS
Irrelevant material removed
Subject: FW: For Information CI
under section 22 of the FOI
Connect Program invitations via LEAP
Act
Date: 08 April 2021
6
Document
Page
Description
Access Decision
Comments
number
number
20
122-130
Communications and Engagement
FULL ACCESS
Irrelevant material removed
Plan: Promoting end-to-end services of
under section 22 of the FOI
the Performance Management and
Act
Quality Branch
Undated
21
131-132
Email
FULL ACCESS
Irrelevant material removed
Subject: CI Connect Update
under section 22 of the FOI
Act
Date: 20 April 2021
22
133-142
Continuous Improvement Connect -
FULL ACCESS
The Role of Champions
Date: April 2021
23
143-147
Email
FULL ACCESS
Irrelevant material removed
Subject: FW: CI Connect rollout for
under section 22 of the FOI
PiTC
Act
Date: 27 April 2021
Attachment out of scope of
this request
7
Document
Page
Description
Access Decision
Comments
number
number
24
148-154
Email
FULL ACCESS
Irrelevant material removed
Subject: RE: Change and Learning
under section 22 of the FOI
Community of Practice (COP) Notes &
Act
Actions
Two attachments are out of
Date: 10 May 2021
scope of this request:
• NCCP Conclusion and
FPDN Disability
Training.docx
• PITC CoP Forward View
of Change- May
2021.FINAL.pptx
24.1
155-164
Attachment to Document 24
FULL ACCESS
Continuous Improvement Connect -
Partners in the Community Overview
Date: 06 May 2021
25
165
Email
FULL ACCESS
Irrelevant material removed
Subject: CI Connect briefing for the
under section 22 of the FOI
pilot for Partners
Act
Date: 18 May 2021
25.1
166-173
Attachment to Document 25
FULL ACCESS
CI Connect Pilot Presentation
Date: May 2021
8
Document
Page
Description
Access Decision
Comments
number
number
26
174
Email
FULL ACCESS
Irrelevant material removed
Subject: CI Connect Training Program
under section 22 of the FOI
Weeks 2-4
Act
Date: 19 May 2021
27
175-182
CI Connect – PED ELT Update
FULL ACCESS
Date: 27 May 2021
28
183-188
CI Connect – Partner Performance
FULL ACCESS
Strategy Day
Date: 02 June 2021
29
189-190
Email
FULL ACCESS
Irrelevant material removed
Subject: CI Connect for Partners -
under section 22 of the FOI
follow up information
Act
Date: 07 June 2021
.
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Attachment B
Your review rights
Internal Review
The FOI Act gives you the right to apply for an internal review of this decision. The review
will be conducted by a different person to the person who made the original decision.
If you wish to seek an internal review of the decision, you must apply for the review, in
writing, within 30 days of receipt of this letter.
No particular form is required for an application for internal review, but to assist the review
process, you should clearly outline your grounds for review (that is, the reasons why you
disagree with the decision). Applications for internal review can be lodged by email to
xxx@xxxx.xxx.xx or sent by post to:
Freedom of Information Section
Parliamentary, Ministerial & FOI Branch
Government Division
National Disability Insurance Agency
GPO Box 700
CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act also gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on the OAIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Online:
www.oaic.gov.au
Post:
GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone:
1300 363 992 (local call charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman wil consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone: 1300 362 072 (local call charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated
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