Cancellation of evening peak hour trains from Town Hall stopping at Como

Neil Woodbridge made this Government Information (Public Access) request to Sydney Trains

The request was partially successful.

From: Neil Woodbridge

Delivered

Dear Sydney Trains,

Trains to COMO are timetabled every 20 minutes TO stop at COMO during the evening peak from TOWN HALL. These services are the first to be cancelled if there are any delays on T4 services instead starting at CENTRAL, which is occurring at an increasing frequency and at the expense of COMO commuters who continue to pay full fare for a reduced level of service

PLEASE PROVIDE THE NUMBER OF SERVICES CANCELLED FROM TOWN HALL TO COMO IN 2018 FOR THE EVENING WEEKDAY PEAK AS A NUMBER, AND AS A PERCENTAGE OF SERVICES OPERATED DURING THIS PERIOD.

Yours faithfully,
Neil Woodbridge
27 Como Parade
Como 2226

Link to this

From: Information
Sydney Trains

Thank you for contacting the Information & Privacy Unit, Transport for
NSW.

This Unit is responsible for managing requests for access to information
under the:

* Government Information (Public Access) Act, and

* Privacy and Personal Information Protection Act.

For more information about matters relating to this legislation can be
found at [1]Access to NSW Government Transport Information (GIPA)

If your email relates to a request for information under either of the
above Acts, we will respond in due course.

If your enquiry relates to any other matter, please direct it to the
appropriate area:

+------------------------------------------------------------------------------+
| General transport enquiries | |
| | [2]Transport Info website – 131 500 |
| * Fares and ticketing | |
| | [3]Feedback form |
| * Complaints or compliments | |
|-------------------------------+----------------------------------------------|
| OPAL | Phone - 136 725 |
|-------------------------------+----------------------------------------------|
| School Student Transport | Phone - 131 500 |
| Scheme | |
|-------------------------------+----------------------------------------------|
| Taxi Transport Subsidy Scheme | Phone - 131 500 or Toll free - 1800 623 724 |
|-------------------------------+----------------------------------------------|
| | Phone - 02 9891 8888 or Toll free: 1800 227 |
| Taxi licensing | 774 |
| | |
| | [4]Feedback form |
|-------------------------------+----------------------------------------------|
| Bus licensing | Phone - 131 500 |
|-------------------------------+----------------------------------------------|
| | [5]Roads & [6]Maritime Services – (Roads) |
| | 13 22 13 & (Maritime) 13 12 36 |
| | |
| Corporate switchboard phone | [7]Transport for NSW -  02 8202 2200 |
| numbers and website addresses | |
| | [8]Sydney Trains -  131 500 |
| | |
| | [9]State Transit Authority  - 131 500 |
|-------------------------------+----------------------------------------------|
| TMC CCTV requests | [10]Feedback form – 02 8396 1400 |
|-------------------------------+----------------------------------------------|
| | Manager, Network Operations |
| | |
| | Transport Management Centre |
| Traffic Light Phasing | |
| | PO Box 1625 |
| | |
| | Strawberry Hills NSW 2012 |
|-------------------------------+----------------------------------------------|
| Motor Vehicle Accidents/ | [11]Motor Vehicle/Vessel Accidents - 02 6640 |
| Vessel Accidents – Request | 2821 |
| from a Solicitor | |
+------------------------------------------------------------------------------+

 

This email is intended only for the addressee and may contain confidential
information. If you receive this email in error please delete it and any
attachments and notify the sender immediately by reply email. Transport
for NSW takes all care to ensure that attachments are free from viruses or
other defects. Transport for NSW assume no liability for any loss, damage
or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really
necessary.

References

Visible links
1. http://www.transport.nsw.gov.au/content/...
2. https://transportnsw.info/#/
3. https://transportnsw.info/contact-us/fee...
4. https://transportnsw.info/contact-us/fee...
5. http://www.rta.nsw.gov.au/cgi-bin/index....
6. http://www.maritime.nsw.gov.au/contactus...
7. http://www.transport.nsw.gov.au/contact
8. http://www.sydneytrains.info/contact_us/
9. http://www.statetransit.info/contact-us....
10. https://transportnsw.info/contact-us/fee...
11. http://www.rms.gov.au/about/access-to-in...

Link to this

From: Information
Sydney Trains

Afternoon Neil,

Current train cancelled can be view at https://transportnsw.info/alerts#/train.

Please lodge an Access Application online: https://www.transport.nsw.gov.au/about-u... if you would like the historical record.

There is an application fee of $30, should you wish to lodge the application.

Transport for NSW agencies are required to decide an access application within 20 working days of receiving the application (subject to any suspension or extension required).

Please review the TfNSW website information prior to making an application https://www.transport.nsw.gov.au/about-u.... Please note that an application will not guarantee access to the requested information.

Regards,

Grace Fong
Resources & Compliance Support Officer
Information Access Unit
Legal, Privacy & Information Access
Corporate Services
Transport for NSW

T 02 8202 3875
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info

show quoted sections

Link to this

Things to do with this request

Anyone:
Sydney Trains only: