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Copies of information relating to the Specialist Trial

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Dear National Disability Insurance Agency,

This information is published on the below webpage.

https://www.ndis.gov.au/participants/ass...

The Specialised ATHM Assessment Pilot has now closed
Thank you, participants and their representatives, for volunteering to take part in the pilot and providing feedback on your experience.

Since its launch in April 2019, the Specialised ATHM Assessment Panel Pilot has been well received. Seventy seven per cent of those invited to participate preferred the piloted approach to identifying and assessing their Assistive Technology and Home Modification needs.

The pilot successfully reached the intended number of over 175 completed assessments conducted by an independent assessor. These assessments were completed for participants aged from 6 to 64 years across South West Sydney, Illawarra Shoalhaven, Southern NSW and the ACT.

We acknowledge the support of members of the disability sector, our Partners, EACH, Ferros Care, Uniting, Lifestart and St Vincent de Paul, and our Independent ATHM Assessor organisation, Konekt, for support that has proved instrumental to the success of the pilot. All contributions are helping us to deliver a consistent, reliable and fair Scheme for all NDIS participants, their families and carers.

If you have enquiries about the Specialised ATHM Assessment Panel, please email Assistive.Tech at xxx

In accordance with the FOI Act, I request a copy of the following documents:

- Correspondence relating to the tender process that resulted in Konekt becoming an independent ATHM Assessor organisation
- Documents, emails, notes and reports relating to the evaluation of the ATHM of the trial
- The total cost of the trial
- The rationale or business case for the trial

Yours faithfully,

Karen Reynolds

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

 

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

 

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
require help.

 

Participant Information Access

 

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [4][email address] if you have any
questions or require help.

 

Other enquiries

 

If your message is for something else, you should direct it to
[5][email address].

 

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

 

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

 

Warm regards

 

NDIA FOI Team
Email: [6][email address]

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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

foi, National Disability Insurance Agency

2 Attachments

Dear Karen Reynolds

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request. If you
require the attachment in a different format, please let us know.

 

We will process your request as quickly as possible. We will also keep in
regular contact with you, especially if there's any delay. At this stage,
you can expect to hear from us on or before 17 May 2021.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

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1. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Dear Karen Reynolds

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request. If you
require this in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

Email: [2][NDIA request email]

 

[3]NDIA

[4]cid:image003.png@01D60783.3FDB3890

 

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1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Dear foi,

Thank you for your email.

In my initial request I asked for
“…a copy of the following documents:
- Correspondence relating to the tender process that resulted in Konekt becoming an
independent ATHM Assessor organisation
- Documents, emails, notes and reports relating to the evaluation of the ATHM of the trial
- The total cost of the trial
- The rationale or business case for the trial”

You have determined that this request is too broad.

I therefore modify the request to the following;
I request a copy of any confirmation of tender between Konekt and the NDIA in relation to appointments as independent ATHM assessors;
I request a copy of any reports relating to the evaluation of the ATHM trial
I request a copy of the evaluation itself (that was sent to participants) as well as details of the numbers of participants who a) completed the trial and b) provided feedback
I request the total cost of the trial; and the tender documentation between Konekt and NDIA in relation to the ATHM trial.

Yours sincerely,

Karen Reynolds

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

 

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

 

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
require help.

 

Participant Information Access

 

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [4][email address] if you have any
questions or require help.

 

Other enquiries

 

If your message is for something else, you should direct it to
[5][email address].

 

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

 

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

 

Warm regards

 

NDIA FOI Team
Email: [6][email address]

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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

Rochelle Dunlop,

5 Attachments

 

Our reference: RQ21/01351

Agency reference: FOI 20/21-0667

Ms Karen Reynolds

Sent by email: [1][FOI #7262 email]

Extension of time application by the National Disability Insurance Agency

Dear Ms Reynolds

 

I write to advise that on 25 May 2021 the Office of the Australian
Information Commissioner (the OAIC) received an application from the
National Disability Insurance Agency (the NDIA) for an extension of time,
to process your FOI request of 16 April 2021.

 

The NDIA has applied for an extension of time under s 15AB of the Freedom
of Information Act 1982 (Cth) because your request is considered to be
voluminous and/or complex.

 

The NDIA has advised the OAIC that:

 

o the NDIA considers this FOI request to be complex
o the NDIA has worked with you to revise the scope of your request
o the NDIA conducted initial consultations with relevant business areas
to establish the work involved in processing the scope of request
which seeks access to documents from multiple business areas and is of
highly sensitive and complex nature
o the processing of this request involves consultations with several
business areas
o during the processing of this request, the NDIA was recalled for
Additional Senate Estimates and was required at multiple hearings of
various Joint Standing Committees. This necessitated staff engagement
on preparations for these hearings which impacted FOI consultations
and searches
o furthermore, the relevant NDIA branch has undergone major structural
changes with key staff participating in recruitment processes and
training new staff causing delays. Actioning Officers have
significantly increased workloads and are working considerable hours
to ensure matters are processed within a timely manner, and
o the NDIA has advised that they are also committed to issuing a
decision as soon as possible within the extended time period, should
it be granted, and to answer any queries the applicant may have in
relation to the processing times involved with this matter.

 

The NDIA has requested an extension to 24 June 2021. The decision maker
will take any comments you may have to make into account when deciding the
application.

 

Please respond to this email by close of business 31 May 2021. If I do not
hear from you by this date, the decision maker will proceed to make a
decision on the basis of the information provided to then by the NDIA.

 

You will be notified of the decision once the matter has been finalised.

 

Further information about extension of time requests may be found on our
website at [2]Extensions of time.

Contact

If you have any questions about this letter, [3]please respond by return
email. In all correspondence, please include the OAIC reference number at
the top of this letter.

 

Kind regards

 

 

 

 

 

[4][IMG]   Rochelle Dunlop  |  Review and
Investigation Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [5]oaic.gov.au

+61 2 9284 9783  | 
[6][email address]
[10]Subscribe [11]Subscribe
[7]Facebook | [8]LinkedIn | [9]Twitter |   icon to Information
Matters

 

 

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Dear Rochelle Dunlop,

That's okay. I can wait until June 24. Thank you.

Yours sincerely,

Karen Reynolds

Rochelle Dunlop,

6 Attachments

Our reference: RQ21/01351

Your reference: FOI 20/21-0667

Ms Karen Reynolds

Sent by email: [1][FOI #7262 email]

Extension of time under s 15AB

Dear Ms Reynolds

Please find attached decision of today’s date relating to an extension of
time application received from the National Disability Insurance Agency.

 

Kind regards

 

 

 

[2][IMG]   Rochelle Dunlop  |  Review and
Investigation Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [3]oaic.gov.au

+61 2 9284 9783  | 
[4][email address]
[8]Subscribe [9]Subscribe to
[5]Facebook | [6]LinkedIn | [7]Twitter |   icon Information
Matters

 

 

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References

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1. mailto:[FOI #7262 email]
2. https://www.oaic.gov.au/
3. https://aus01.safelinks.protection.outlo...
4. mailto:%[email address]
5. https://aus01.safelinks.protection.outlo...
6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
9. https://www.oaic.gov.au/media-and-speech...

foi, National Disability Insurance Agency

2 Attachments

Dear Karen Reynolds

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request. If you
require the attachment in a different format, please let us know.

 

As outlined in the attached, please advise whether you consent to the
disclosure of your name by 5:00pm 28 June 2021.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Karen Reynolds

 

Please find attached correspondence in relation to your request. If you
require the attachment in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

 

show quoted sections

References

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1. mailto:[NDIA request email]

We don't know whether the most recent response to this request contains information or not – if you are Karen Reynolds please sign in and let everyone know.