Documents relating to cost-benefit analysis and privacy risk assessment of decision to develop an inhouse authentication app

The request was refused by Services Australia.

Dear Services Australia,

I request access to any documents relating to any cost-benefit analysis or privacy risk assessment relating to the decision to develop an inhouse authentication app - myGov Code Generator.

Yours faithfully,

Jon Lawrence

FREEDOMOFINFORMATION, Services Australia



Thank you for contacting the Freedom of Information (FOI) team in Services
Australia. 

This email acknowledges your correspondence and provides some general
information in relation to FOI.

Timeframe For processing your request

Under the FOI Act you have a right, with limited exceptions, to access
documents the agency holds. A FOI request normally takes 30 days to
process.

Please note this period may be further extended if we need to consult
third parties or for other reasons. We will advise you if this happens.

Charges

Services Australia will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

Your Address

The FOI Act requires you provide us with an address which we can send
notices to. We will send all notices and correspondence to the address you
have used to email us. Please advise us as soon as possible if you wish
correspondence to be sent to another address or if your address changes.

Administrative release of documents   

The agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

Exclusion of junior staff details

Services Australia is working towards ensuring all staff have a choice
about whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the Act.

            

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FOI.LEGAL.TEAM, Services Australia

1 Attachment

Dear Mr Lawrence,

 

I am writing to you in regards to your Freedom of Information (FOI)
request (LEX 70430).

 

I am currently in the process of retrieving the documents related to your
request. Unfortunately this process is taking longer than anticipated
which means Services Australia is unlikely to be in a position to provide
you with a decision by the current due date of 2 December 2022. Therefore,
I  respectfully request an extension of 20 days under section 15AA of the
FOI Act.

 

The effect of the extension would mean the new decision due date would be
Thursday 22 December 2022.

 

I would be grateful if you could respond to this email by close of
business Friday 18 November 2022 to advise whether you agree to the
extension of time.

 

Thank you for your patience and understanding as we process your request.

 

 

Kind regards

 

 

Leanne, FOI Officer

Information Access Branch

LEGAL SERVICES DIVISION

[1]B3997F7F

I acknowledge the Traditional Custodians of the lands we live on. I pay my
respects to all Elders, past and present, of all Aboriginal and Torres
Strait Islander nations.

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

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Dear Leanne,

Thank you for your email. I am happy to accept your proposal for an extension.

Yours sincerely,

Jon Lawrence

FREEDOMOFINFORMATION, Services Australia

2 Attachments

Dear Mr Lawrence,

               

Please find attached the decision letter relating to your request for
access to documents held by Services Australia, under the Freedom of
Information Act 1982.

 

If you are unable to open the attachment please contact me by replying to
this email.

 

Kind Regards,

 

 

Leanne, FOI Officer

Information Access Branch

LEGAL SERVICES DIVISION

[1]B3997F7F

I acknowledge the Traditional Custodians of the lands we live on. I pay my
respects to all Elders, past and present, of all Aboriginal and Torres
Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

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Dear Services Australia,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Services Australia's handling of my FOI request 'Documents relating to cost-benefit analysis and privacy risk assessment of decision to develop an inhouse authentication app'.

Having reviewed the response I received on 22 December 2022 and the relevant sections of the Act that this response refers to in justifying the decision to refuse my request (s42 & s47C), I do not believe that this decision to refuse release of the document Privacy Assurance Advice from 20 October 2017 is in fact justified under those sections of the Act.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/d...

Yours faithfully,

Jon Lawrence

FREEDOMOFINFORMATION, Services Australia

Thank you for contacting the Freedom of Information (FOI) team in Services
Australia (the Agency).

 

This email acknowledges your correspondence and provides some general
information in relation to FOI.

 

FOI – Extension of time request

Under the Freedom of Information Act 1982 (FOI Act) you have a right, with
limited exceptions, to access documents the Agency holds. The Agency has
30 days to process an FOI request. Please note this period may be extended
if we need to consult third parties or for other reasons. We will advise
you if this happens.

 

Due to the Agency’s reduced activity period over 22 December 2022 through
3 January 2023, we are seeking your agreement to extend the processing
time by an additional 15 days. If you agree to this additional time we
would appreciate if you could reply to this email with ‘I agree’.

 

Charges

The Agency will advise you if a charge is payable to process your request
and the amount of any such charge as soon as practicable. No charge is
payable for providing a person with their own personal information.

 

Your address

The FOI Act requires you to provide us with an address which we can send
notices to. We will send correspondence and notices to your email address.
Please advise us as soon as possible if you wish correspondence to be sent
to another address or if your email address changes.

 

Administrative release of documents

The Agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

 

Exclusion of staff details

The Agency is working towards ensuring all staff have a choice about
whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the FOI Act.

            

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FOI.LEGAL.TEAM, Services Australia

2 Attachments

Dear Sir / Madam,

 

Please find attached correspondence from Services Australia dated 3
January 2022 in relation to your request for internal review under the
Freedom of Information Act 1982.

 

Yours sincerely,

 

FOI Registration Officer

Freedom of Information Team

LEGAL SERVICES DIVISION

[1]cid:image003.jpg@01D6B8DA.4DF87C40

 

Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.

 

Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email.

 

 

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FOI.LEGAL.TEAM, Services Australia

2 Attachments

Good afternoon,

           

Please find attached the decision letter relating to your request for
internal review of LEX 70430 under the Freedom of Information Act 1982.

 

If you have any questions regarding this matter or are unable to open the
attachments please contact me by replying to this email.

 

Warm regards,

 

Sarah, Authorised FOI Decision Maker

Information Access Branch

LEGAL SERVICES DIVISION

[1]cid:image003.jpg@01D6B8DA.4DF87C40

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email

 

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