FOI Request for Detail Incident Report 1-6YJ2T4

Sandra Down made this Freedom of Information request to Department of Home Affairs

The request was partially successful.

From: Sandra Down

Delivered

To the Department of Immigration and Citizenship,

Dear Sir/Madam,

Under the Freedom of Information Act 1982 (Cth) I request the following document:

Incident Detail Report 1-6YJ2T4 from the Department's Compliance, Case Management, Detention and Settlement Portal. I also request any documents attached to the detailed report.

Kind Regards,

Sandra Down

Link to this

From: FOI

Sensitive

Good afternoon Ms Down,

Please see below an acknowledgement concerning your three FOI request.

FA13/07/01153 - Incident Detail Report 1-6YJ2T4
FA13/07/01155 - Incident Detail Report 1-6YVUM6
FA13/07/01156 - Incident Detail Report 1-70PHVY

Acknowledgement of Freedom of Information Access request:
This letter refers to three access requests received under the Freedom of Information Act 1982 (the FOI Act) on 14 July 2013. Please include your FOI request numbers in all correspondence with the Freedom of Information section.

Processing times:
The statutory time allowed under the FOI Act for processing requests is 30 days. Requests are generally processed in the order in which they are received.

Contacting the FOI Section:
If you wish to discuss this matter, I can be contacted using the details provided below.

Contacting the department:
You can contact us with a general enquiry in a number of ways including by email, through our website, by telephone through our Service Centres or offices around the world, or in person. In Australia you can call 13 18 81 between 9 am and 4 pm Monday to Friday. Details on contacting our offices outside Australia are available on our website at www.immi.gov.au.

CLIENT SERVICE INFORMATION

Client Service Charter
Our Client Service Charter explains our service commitment to you. We are committed to service delivery that is timely, open and accountable, and responsive to your needs. The Charter explains how you can help us and how you can provide feedback or make a complaint. You can read our Client Service Charter on our website, or in a printed copy available from any of our offices.

Service satisfaction
The department remains committed to ensuring that all clients, both in Australia and overseas, receive not only fair and reasonable treatment, but also an efficient standard of service that is sensitive to each client’s needs.

To provide a compliment, complaint or suggestion you can:
telephone the Global Feedback Unit on 13 31 77 during business hours
complete a feedback form online at www.immi.gov.au
write to:
The Manager
Global Feedback Unit
GPO Box 241
Melbourne VIC 3001
Australia
contact us directly through any of our offices.

Ashley Smith

FOI & Privacy Policy Section
Department of Immigration and Citizenship
Telephone: (02) 6264 1757

show quoted sections

Link to this

From: Rowan PATTERSON


Attachment FA 130701153 FOI decision.pdf
413K Download View as HTML


UNCLASSIFIED

Our references: FA 13/07/01153 – ADF2013/23686

 

 

Dear Ms Down,

 

I refer to your request FA 13/07/01153, received on 14 July 2013 for the
following:

 

                Incident Detail Report 1-6YJ2T4

 

A final decision has been made on this request.

 

Please see attached the Decision Letter, Decision Record & Schedule of
Documents and documents.

 

Regards

 

Rowan Patterson

 

Freedom of Information Helpdesk

Department of Immigration and Citizenship

 

 

UNCLASSIFIED

show quoted sections

Link to this

Things to do with this request

Anyone:
Department of Home Affairs only: