NDIA’s ‘risk management framework’ for the financial year 2019-20

The request was refused by National Disability Insurance Agency.

Dear National Disability Insurance Agency,

Please provide copies of the NDIA’s “risk management framework” for the financial year 2019-20, cited in the NDIA 2019-20 Annual Report [1]. Also, was the NDIA’s ‘risk management strategy’ approved by National Cabinet’s Disability Reform Council? If so, please provide a copy of the approval and the approved risk management strategy.

Context:

Under the ‘Chief Risk Officer Division’, the NDIA stated that “Risk supports the Agency to identify and manage its risks, including maintaining the risk management framework, building internal risk management capability, analysing and reporting prevailing and emerging risks, and providing oversight of material risk exposures ”[2]. It is the details, policy, procedure, references, inputs and sources of this ‘risk management framework’ that is the focus of this request.

This ‘risk management framework’ is also cited in the NDIA’s 2020-2024 Corporate Plan, stating that “The NDIS Risk Management Rules 2013 and the Prudential Standard CPS 220 – a risk management standard applied by the Australian Prudential Regulatory Authority (APRA) – together form the risk governance and framework for the Agency. Whilst the APRA standard does not formally apply to the NDIA, the Board has chosen to use it as a guide. Our Chief Risk Officer has oversight of all Agency risk and ensures all our systems, reporting and processes have risk management embedded, and are managed by dedicated risk officers” [3]. Going on to specifically state that “The risk management framework includes a collection of toolkits to guide all levels of the organisation in identifying and managing risks, and implementing the risk strategy “[4].

However, unlike previous years (2015, 2016, 2017, 2018, 2019), there is no mention of National Cabinet (formerly COAG) Disability Reform Council (DRC) approving the annual ‘risk management strategy’ [5, 6, 7, 8, 9]. There appears to be no mention of ‘risk management strategy ’in the NDIA’s 2020-2024 Corporate Plan.

Thank you for your assistance with this request.

Yours faithfully,

Shirley

References:

1. NDIA (2020) Annual Report 2019-20, National Insurance Disability Agency, Australian Government. Available at: <https://www.ndis.gov.au/media/2724/downl... >. Accessed [14 Jun 21]
2. Ibid. Page 129
3. NDIA (2020) 2020-2024 Corporate Plan, National Disability Insurance Agency, Australian Government. Available at: < https://www.ndis.gov.au/about-us/publica... >. Accessed [14 Jun 21]
4. Ibid. Page 46
5. NDIA (2019) 2019-2023 Corporate Plan, National Disability Insurance Agency, Australian Government. Available at: < https://www.ndis.gov.au/media/1645/downl... >. Accessed [14 Jun 21]
6. NDIA (2018) 2018-2022 Corporate Plan, National Disability Insurance Agency, Australian Government. Available at: < https://www.ndis.gov.au/media/406/download >. Accessed [14 Jun 21]
7. NDIA (2017) 2017-2021 Corporate Plan, National Disability Insurance Agency, Australian Government. Available at: < https://web.archive.org/web/201803240553... >. Accessed [14 Jun 21]
8. NDIA (2016) 2016-2021 Corporate Plan, National Disability Insurance Agency, Australian Government. Available at: < https://www.ndis.gov.au/media/409/download >. Accessed [14 Jun 21]
9. NDIA (2015) 2015-2019 Corporate Plan, National Disability Insurance Agency, Australian Government. Available at: < https://web.archive.org/web/201804091153... >. Accessed [14 Jun 21]

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

 

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

 

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
require help.

 

Participant Information Access

 

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [4][email address] if you have any
questions or require help.

 

Other enquiries

 

If your message is for something else, you should direct it to
[5][email address].

 

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

 

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

 

Warm regards

 

NDIA FOI Team
Email: [6][email address]

show quoted sections

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We’re sorry to let you know that it will take us longer than expected to
process your request.  This is because the material you are requesting
will require multiple consultations and searches with different line
areas.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
13 August 2021.

 

Please let us know whether you agree by 12:00pm Friday 2 July 2021.

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Dear foi,

I agree to the 30 day extension request.

Yours sincerely,

Shirley

Shirley left an annotation ()

the new due date 13 August 2021. 30 day extension request

National Disability Insurance Agency

2 Attachments

  • Attachment

    attachment.delivery status

    0K Download

  • Attachment

    Re FOI 20 21 0886 Your request for information Acknowledgement and extension of time SEC OFFICIAL.txt

    2K Download View as HTML

This is the mail system at host righttoknow.org.au.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[NDIA request email]>: Host or domain name not found. Name service error for
name=ndis.gov.au type=MX: Host not found, try again