NDIS staff turnover: Legal, Risk, highest department

The request was partially successful.

Dear National Disability Insurance Agency,

Please provide details on the NDIS/NDIA staff (and contractors) turnover numbers for the past 4 years (2022, 2021, 2020, 2019). More specifically:

- the overall agency personnel turnover (staff/contractors) percentage (2022, 2021, 2020, 2019)
- turnover rates (staff/contractors) within the legal department/branch (2022, 2021, 2020, 2019)
- turnover rates (staff/contractors)within the risk branch/department (2022, 2021, 2020, 2019)
- which department has had the highest turnover rate/s (staff/contractors) for the past 4 years? (2022, 2021, 2020, 2019)

In total, this is 16 numbers, typically readily available within government agencies. It is not complex, extensive nor voluminous. Typically, this type of information would take 30 minutes to an hour to find and respond.

Recent news reporting suggests there has been very high staff/contractor turnover rates within key NDIA/NDIS departments:

"As many as 40 legal officers have quit the agency over the past eight months."
https://www.smh.com.au/politics/federal/...

Yours faithfully,

Gladys

foi, National Disability Insurance Agency

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foi, National Disability Insurance Agency

1 Attachment

Dear Gladys

Freedom of Information Request: Acknowledgement

Thank you for your request of 23 April 2022, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to the following documents:

 

Please provide details on the NDIS/NDIA staff (and contractors) turnover
numbers for the past 4 years (2022, 2021, 2020, 2019). More specifically:

 

- the overall agency personnel turnover (staff/contractors) percentage
(2022, 2021, 2020, 2019)

- turnover rates (staff/contractors) within the legal department/branch
(2022, 2021, 2020, 2019)

- turnover rates (staff/contractors)within the risk branch/department
(2022, 2021, 2020, 2019)

- which department has had the highest turnover rate/s (staff/contractors)
for the past 4 years? (2022, 2021, 2020, 2019)

 

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A 30-day statutory period for processing your request commenced from 24
April 2022, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 23 May 2022.

 

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Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

[3]cid:image001.png@01D81DD8.7204AC80

 

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foi, National Disability Insurance Agency

3 Attachments

Dear Gladys

 

Thank you for your request for information

 

Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]7BABD6DB

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

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References

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Gladys left an annotation ()

Chief Risk Officer (Risk Branch) Highest NDIS departmental annual turnover rates 2021-2022 (15.20%)
26.9% - Chief Risk Officer Group (Risk Branch) staff separations/ turnover 2022
19.3% - Chief Risk Officer Group (Risk Branch) staff separations/ turnover 2021