Overcharging of Opal Card Customers in 2015

Ben made this Government Information (Public Access) request to Sydney Trains

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Dear Sydney Trains,

This is a request for documents under the Freedom of Information Act.

I hereby request access to documents relating to customers reportedly being overcharged while using Transport NSW's Opal card service. I would like the documents to be
specific to Opal card travels in 2015.

Please acknowledge the receipt of this letter by e-mail and advise me of any time delay I may experience in your processing this FOI request.

Yours faithfully,
Ben O-B

Information, Sydney Trains

1 Attachment

Dear Ben,

You will need to request this information by lodging an Access Application under the Government Information (Public Access) Act 2009 http://www.transport.nsw.gov.au/about/ac...

There is an application fee of $30, which you can pay by credit card, cheque or money order. Alternatively, you can make the payment at your local Motor Registry or Service NSW office, should you wish to lodge the application.


Information, Corporate Policy and Investigations
Transport for NSW

T 02 8202 3768
Upper Ground, 18 Lee Street, Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info
Get on board with Opal at opal.com.au

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