Private use of social media advice provided to employees

James Smith made this Freedom of Information request to Aged Care Complaints Commissioner

Aged Care Complaints Commissioner did not have the information requested.

From: James Smith

Delivered

Dear Aged Care Commissioner,

This is a request under the Freedom of Information Act.

I request documents related to the ten most recent instances where an employee has sought information, advice, guidance, or opinion on their social media use in a private capacity.

I limit the scope of documents to:
- the original request from the employee
- the agency/department's response
- any follow-up questions and response
- only those sent to a relevant HR / conduct / social media (or similar) team (rather than managers across all areas of the organisation)
- where the original request was created in the last 2 years

Should you have any questions please do not hesitate to contact me.

Yours faithfully,

James Smith

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Aged Care Complaints Commissioner


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Attachment Freedom of Information request Private use of social media advice provided to employees.txt
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Sent request to Aged Care Complaints Commissioner again, using a new contact address.

From: FOI
Aged Care Complaints Commissioner


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FOI Ref: 2017/07

 

James Smith

c/o Right to Know

by email: [1][FOI #3834 email]

 

 

Dear Mr Smith

 

Thank you for your request to access documents under the Freedom of
Information Act 1982 (FOI Act), received by us on 5 October 2017.

 

You asked for

 

‘…documents related to the ten most recent instances where an employee has
sought information, advice, guidance or opinion on their social media use
in a private capacity.’

 

You limited the scope of documents to:

 

·         The original request from the employee

·         The agency/department’s response

·         Any follow-up questions and response

·         Only those sent to a relevant HR / conduct / social media (or
similar) team (rather than managers across all areas of the organisation)

·         Where the original request was created in the last 2 years.

 

As the Aged Care Complaints Commissioner commenced on 1 January 2016, our
search will be limited to documents created after this date.

 

We will provide a response to your request by 4 November 2017.

 

Kind regards

 

 

 

Claire

 

Claire Spindler

Assistant Director (a/g) | Assurance, Review and FOI | Governance and
Education Stream

Aged Care Complaints Commissioner
P: 1800 500 294 | E: [2][email address] | W:
[3]www.agedcarecomplaints.gov.au

 

[4]https://68ef2f69c7787d4078ac-7864ae55ba1...

[8]cid:image002.jpg@01D31684.4A2B6B50

I acknowledge the traditional custodians of the lands and waters where we
live and work, and pay my respects to elders past, present and future.

Please consider the environment before printing this email.

 

 

 

 

 

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From: SPINDLER, Claire


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Attachment FOI decision letter Smith 30.10.17.pdf
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Dear Mr Smith

 

Please find a decision on your FOI application attached.

 

Kind regards

 

Claire

 

Claire Spindler

Assistant Director (a/g) | Assurance, Review and FOI | Governance and
Education Stream

Aged Care Complaints Commissioner
P: 1800 500 294 | E: [1][Aged Care Complaints Commissioner request email] | W:
[2]www.agedcarecomplaints.gov.au

 

[3]https://68ef2f69c7787d4078ac-7864ae55ba1...

[7]cid:image002.jpg@01D31684.4A2B6B50

I acknowledge the traditional custodians of the lands and waters where we
live and work, and pay my respects to elders past, present and future.

Please consider the environment before printing this email.

 

Please note I finish at 2:30pm on Wednesday and Thursday

 

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Locutus Sum left an annotation ()

This request was refused under s 24A(1) of the Commonwealth FOI Act. The section says that requests can be refused when the requested documents cannot be found or do not exist.

Note 2: Mostly I classify a response like this one to say "clarification requested" because the agency has told the applicant that some more information (or money!) is needed before the request will be processed. This time, I have put the response in the category of "refused" because it is more than 1 year since the agency responded and the applicant has not made a follow-up. This does not mean that the agency will refuse the request when an application is made in the correct (required).

Note 3: Although an application under the Freedom of Information Act 1983 of the Commonwealth of Australia does not require an application fee, this is not the case with applications in the states and territories of Australia. Then an applicant must usually pay a fee, or the request is not valid.

Note 4: It can be a problem when an applicant sends out a very large bulk request. Although it is convenient for the applicant, very often the application will not be valid. This is usually the fact when an applicant uses Right to Know to apply to an agency of a state or territory; see Note 2. When so many responses are received it is inconvenient to work out how to continue ... or even to classify the responses and often an applicant does not classify the responses so they create a backlog of unclassified responses on Right to Know.

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Things to do with this request

Anyone:
Aged Care Complaints Commissioner only: