The number of reports, investigations and results, of fraud against participants from Jan 1st 2019 - Jan 1st 2020,

The request was successful.

Dear National Disability Insurance Agency,

Please send documents on
1. The number of reports of fraud against participants between Jan 1st 2019 to Jan 1st 2020
2. The number of the above reports investigated.
3. The number of those investigations that found fraud.
4. The reasons of the above investigations found to be fraudulent.
5. The amount of money found to be fraudulently used by participants during the same time period.
6. The number of random audits of participants conducted during the above time period.
7. The number of those audits that revealed fraud
8. The amount of money of that fraud
9. The reasons that the money was found to be used fraudulently.
10. The numbers that have had self management revoked due to fraud during the above time period.
11. The numbers of alledged fraud actions in that time period that were appealed
12. The results of the appeals.

Yours faithfully,

Shirley Humphris

foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

 

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

 

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
require help.

 

Participant Information Access

 

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [4][email address] if you have any
questions or require help.

 

Other enquiries

 

If your message is for something else, you should direct it to
[5][email address].

 

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

 

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

 

Warm regards

 

NDIA FOI Team
Email: [6][email address]

show quoted sections

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

foi, National Disability Insurance Agency

2 Attachments

Dear Shirley Humphris

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request. If you
require the attachment in a different format, please let us know.

 

We will process your request as quickly as possible. We will also keep in
regular contact with you, especially if there's any delay. At this stage,
you can expect to hear from us on or before 17 May 2021.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]

Shelley Napper,

5 Attachments

Our reference: RQ21/01240

Agency reference: FOI 20/21-0676

Ms Shirley Humphris

Sent by email: [FOI #7264 email]

Extension of time application by the National Disability Insurance Agency

Dear Ms Humphris

 

I write to advise that on 13 May 2021 the Office of the Australian
Information Commissioner (the OAIC) received an application from the
National Disability Insurance Agency (the NDIA) for an extension of time,
to process your FOI request of 16 April 2021.

 

The NDIA has applied for an extension of time under s 15AB of the Freedom
of Information Act 1982 (Cth) because your request is considered to be
voluminous and/or complex.

 

The NDIA has advised the OAIC that:

 

o the NDIA conducted initial consultations with relevant business areas
to establish the work involved in processing the scope of request
which seeks access to documents from multiple business areas and is of
highly sensitive and complex nature
o the processing of this request involves consultations with several
business areas
o the number of documents identified within the scope of this request is
yet to be determined, due to the large number of searches being
undertaken
o at present, the NDIA FOI team is still liaising with business areas
and managers to ensure that our searches have accurately captured all
documents falling within the scope of this request, and to ensure they
carefully consider the potential sensitivities within the documents.
o during the processing of this request, the NDIA was recalled for
Additional Senate Estimates and was required at multiple hearings of
various Joint Standing Committees. This necessitated staff engagement
on preparations for these hearings which impacted FOI consultations
and searches
o furthermore, the relevant NDIA branch has undergone major structural
changes with key staff participating in recruitment processes and
training new staff causing delays. Actioning Officers have
significantly increased workloads and are working considerable hours
to ensure matters are processed within a timely manner, and
o the NDIA has advised that they are also committed to issuing a
decision as soon as possible within the extended time period, should
it be granted, and to answer any queries the applicant may have in
relation to the processing times involved with this matter.

 

The NDIA has requested an extension to 16 June 2021. The decision maker
will take any comments you may have to make into account when deciding the
application.

 

Please respond to this email by close of business 19 May 2021. If I do not
hear from you by this date, the decision maker will proceed to make a
decision on the basis of the information provided to me by the NDIA.

 

You will be notified of the decision once the matter has been finalised.

 

Further information about extension of time requests may be found on our
website at [1]Extensions of time.

Contact

If you have any questions, please contact me on (02) 9284 9721 or via
email [2][email address]. In all correspondence please include
reference number at the top of this email.

 

Kind regards

 

[3][IMG]   Shelley Napper  |  Assistant
Director

Investigations and Compliance

Freedom of Information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [4]oaic.gov.au

+61 2 9284 9721  | 
[5][email address]
[9]Subscribe [10]Subscribe to
[6]Facebook | [7]LinkedIn | [8]Twitter |   icon Information
Matters

 

 

show quoted sections

References

Visible links
1. https://www.oaic.gov.au/freedom-of-infor...
2. mailto:[email address]
3. https://www.oaic.gov.au/
4. http://www.oaic.gov.au/
5. mailto:[email address]
6. http://www.facebook.com/OAICgov
7. https://www.linkedin.com/company/office-...
8. https://twitter.com/OAICgov
10. https://www.oaic.gov.au/updates/sign-up/

Jasmin Clarke,

6 Attachments

Our reference: RQ21/01240

Agency reference: FOI 20/21-0676

Ms Shirley Humphris

Sent by email: [1][FOI #7264 email]

Extension of time under s 15AB

Dear Ms Humphris

Please find attached a decision of today’s date for an extension of time
from the National Disability Insurance Agency.

 

Sincerely

 

[2][IMG]   Jasmin Clarke  |  Assistant
Review and Investigation
Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [3]oaic.gov.au

+61 2 9284 9847  | 
[4][email address]
[8]Subscribe [9]Subscribe to
[5]Facebook | [6]LinkedIn | [7]Twitter |   icon Information
Matters

 

 

 

 

From: Shelley Napper
Sent: Monday, 17 May 2021 2:30 PM
To: [FOI #7264 email]
Subject: RQ21/01240 - Extension of time application by the National
Disability Insurance Agency - Consultation [SEC=OFFICIAL]

 

Our reference: RQ21/01240

Agency reference: FOI 20/21-0676

Ms Shirley Humphris

Sent by email: [10][FOI #7264 email]

Extension of time application by the National Disability Insurance Agency

Dear Ms Humphris

 

I write to advise that on 13 May 2021 the Office of the Australian
Information Commissioner (the OAIC) received an application from the
National Disability Insurance Agency (the NDIA) for an extension of time,
to process your FOI request of 16 April 2021.

 

The NDIA has applied for an extension of time under s 15AB of the Freedom
of Information Act 1982 (Cth) because your request is considered to be
voluminous and/or complex.

 

The NDIA has advised the OAIC that:

 

o the NDIA conducted initial consultations with relevant business areas
to establish the work involved in processing the scope of request
which seeks access to documents from multiple business areas and is of
highly sensitive and complex nature
o the processing of this request involves consultations with several
business areas
o the number of documents identified within the scope of this request is
yet to be determined, due to the large number of searches being
undertaken
o at present, the NDIA FOI team is still liaising with business areas
and managers to ensure that our searches have accurately captured all
documents falling within the scope of this request, and to ensure they
carefully consider the potential sensitivities within the documents.
o during the processing of this request, the NDIA was recalled for
Additional Senate Estimates and was required at multiple hearings of
various Joint Standing Committees. This necessitated staff engagement
on preparations for these hearings which impacted FOI consultations
and searches
o furthermore, the relevant NDIA branch has undergone major structural
changes with key staff participating in recruitment processes and
training new staff causing delays. Actioning Officers have
significantly increased workloads and are working considerable hours
to ensure matters are processed within a timely manner, and
o the NDIA has advised that they are also committed to issuing a
decision as soon as possible within the extended time period, should
it be granted, and to answer any queries the applicant may have in
relation to the processing times involved with this matter.

 

The NDIA has requested an extension to 16 June 2021. The decision maker
will take any comments you may have to make into account when deciding the
application.

 

Please respond to this email by close of business 19 May 2021. If I do not
hear from you by this date, the decision maker will proceed to make a
decision on the basis of the information provided to me by the NDIA.

 

You will be notified of the decision once the matter has been finalised.

 

Further information about extension of time requests may be found on our
website at [11]Extensions of time.

Contact

If you have any questions, please contact me on (02) 9284 9721 or via
email [12][email address]. In all correspondence please include
reference number at the top of this email.

 

Kind regards

 

[13][IMG]   Shelley Napper  |  Assistant
Director

Investigations and Compliance

Freedom of Information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW
2001  |  [14]oaic.gov.au

+61 2 9284 9721  | 
[15][email address]
[19]Subscribe [20]Subscribe
[16]Facebook | [17]LinkedIn | [18]Twitter |   icon to Information
Matters

 

 

show quoted sections

References

Visible links
1. mailto:[FOI #7264 email]
2. https://www.oaic.gov.au/
3. http://www.oaic.gov.au/
4. mailto:[email address]
5. http://www.facebook.com/OAICgov
6. https://www.linkedin.com/company/office-...
7. https://twitter.com/OAICgov
9. https://www.oaic.gov.au/media-and-speech...
10. mailto:[FOI #7264 email]
11. https://www.oaic.gov.au/freedom-of-infor...
12. mailto:[email address]
13. https://www.oaic.gov.au/
14. http://www.oaic.gov.au/
15. mailto:[email address]
16. http://www.facebook.com/OAICgov
17. https://www.linkedin.com/company/office-...
18. https://twitter.com/OAICgov
20. https://www.oaic.gov.au/updates/sign-up/

foi, National Disability Insurance Agency

4 Attachments

Dear Shirley Humphris

 

Thank you for your request for information.

 

Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you and kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

Email: [2][NDIA request email]

 

[3]NDIA

[4]cid:image003.png@01D60783.3FDB3890

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]