Training documents for employees regarding interacting with clients who have a disability

Keith Owen made this Freedom of Information request to Australian Taxation Office

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The request was successful.

Dear Australian Taxation Office,

I would like to access any documents related to training employees who interact with clients of the ATO who have a disability. Relevant search terms may include:
Disability
Discrimination
Reasonable adjustment
Reasonable accommodation
Unlawful Discrimination
Special needs

I believe it is in the Public Interest and with in the parameters of the Open Government commitment by the Office of the Prime Minister and Cabinet to release this information for public scrutiny.

Yours faithfully,

Keith Owen

FOI, Australian Taxation Office

1 Attachment

Dear FOI Applicant,
 
Please see attachment.
 
 
Yours faithfully,
 
FOI Team
 
 

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FOI, Australian Taxation Office

1 Attachment

Dear FOI Applicant,
 
Please see attachment.
 
 
 
Yours faithfully,
 
FOI Team
 
 
 
 

show quoted sections