This is an HTML version of an attachment to the Freedom of Information request 'Mobility Allowance (MOB) assessment materials'.


If not delivered return to PO Box 7820 Canberra BC ACT 2610                         
 
 
6 March 2023 
 
 
 
 
 
Our reference:  LEX 72225 
Lei Ying 
Right to Know 
 
 
Only by email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx 
 
 
Dear Ms Ying,  
Acknowledgement of your Freedom of Information Request 
 
I refer to your request for access to documents under the Freedom of Information Act 1982 
(the FOI Act). You requested access to:  
I request access to/release of: 
Agency materials regarding 
1) Assessing Mobility Allowance (MOB) claims [008-05020000] 
2) Assessing medical evidence for Mobility Allowance (MOB) [008-05020010] 
Your request was received by Services Australia (the Agency) on 2 March 2023 and the 30 
day statutory period for processing your request commenced from the day after that date. 
You should therefore expect a decision from us by 3 April 2023. The period of 30 days may 
be extended if we need to consult third parties or for other reasons. We will advise you if this 
happens. 
 
Services Australia will advise you if a charge is payable to process your request and the 
amount of any such charge as soon as practicable. No charge is payable for providing a 
person with their own personal information. 
 
Your Address 
 
The FOI Act requires you provide us with an address which we can send notices to. You 
have advised your electronic address is xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx. 
We will send all notices and correspondence to this address. Please advise us as soon as 
possible if you wish correspondence to be sent to another address or if your address 
changes. If you do not advise us of changes to your address, correspondence and notices 
will continue to be sent to the address specified above. 
 
Administrative Release of Documents  
Services Australia has administrative access arrangements (arrangements) for the release of 
certain documents without the need for a formal FOI request. Unless you advise us 
otherwise, in processing your request we may provide you with documents under these 
arrangements where appropriate. The arrangements do not extend to information or 
materials of third parties. You will be notified when documents are released to you under the 
arrangements. 
PAGE 1 OF 2 

Disclosure Log 
 
Please note information released under the FOI Act may be published in a disclosure log on 
the Agency's website. Section 11C of the FOI Act requires this publication, however it is 
subject to certain exceptions, including where publication of personal, business, professional 
or commercial information would be unreasonable. 
 
Exclusion of junior staff details 
 
The Agency is working towards ensuring all staff have a choice about whether they provide 
their full name, personal logon identifiers and direct contact details in response to public 
enquiries. Where such details are included in the scope of a request, this may add to 
processing time and applicable charges as it may be necessary to consider whether the 
details are exempt under the FOI Act. On this basis, unless you tell us otherwise, we will 
assume these details are out of scope of your request and they will be redacted under 
section 22 of the FOI Act. 
 
Further assistance 
If you have any questions please email xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx. 
 
 
Yours sincerely 
 
 
Elizabeth  
FOI Practitioner  
Freedom of Information Team 
FOI and Ombudsman Branch | Legal Services Division  
Services Australia 
 
PAGE 2 OF 2