Our reference: RQ23/04802
Agency reference: LEX 75376
Frank N Fearless
Sent by email
: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Extension of time under s 15AC
Dear Mr Fearless,
On 12 September 2023, Services Australia advised this office that it had not made a decision
on your FOI request of 10 August 2023 within the statutory period provided by the
Freedom
of Information Act 1982 (Cth) (the FOI Act). Consequently, the FOI Act deems that Services
Australia has refused your request.
However, s 15AC of the FOI Act al ows the Information Commissioner to extend the
processing time for an FOI request where the initial decision period has ended and the
agency or Minister has not provided the applicant with notice of a decision. Services
Australia has applied for further time to finalise your request.
Services Australia attempted to obtain an agreement under s 15AA of the FOI Act for an
extension of time from you. Services Australia advised that you refused the request for an
extension.
Decision
As a delegate of the Information Commissioner, I am authorised to make decisions on
applications for extensions of time under s 15AC(5) of the FOI Act.
I have decided to grant Services Australia further time to
2 October 2023 to process your
request. My reasons and considerations fol ow:
• Services Australia has informed the OAIC:
o Application of comments received from the Department of Social Services
(the Department) is to be undertaken by Services Australia fol owing
completed courtesy consultation with the Department.
• I have considered that the additional time requested by Services Australia to
additional y process the request is not substantial. I have had regard for Services
Australia’s previous attempts to apply for additional time under s 15AA and s 15AB of
1300 363 992
T +61 2 9942 4099
GPO Box 5288
www.oaic.gov.au
xxxxxxxxx@xxxx.xxx.xx
F +61 2 6123 5145
Sydney NSW 2001
ABN 85 249 230 937
the FOI Act; acting in good faith to best enliven your rights to apply for internal and
Information Commissioner (IC) reviews.
• I have also considered that granting this extension of time is expected to provide you
with a substantive decision by Services Australia on your request by 2 October 2023.
Granting this extension is also expected to reinstate your right to seek an internal
review of a substantive decision by Services Australia.
This extension of time under s 15AC of the FOI Act means that the deemed refusal is taken
never to have applied if Services Australia makes a decision on your request by 2 October
2023. Such an extension can only be granted once and cannot be extended by a variation.
I note that the
Freedom of Information (Charges) Regulations 2019 provides if an applicant is
not notified of a decision on a request within the statutory time limit (including any
extension of time), the agency or minister cannot impose a charge for providing access, even
if the applicant was earlier notified that a charge was payable (regs 7(2), (3)). This extension
under s 15AC of the FOI Act does not mean that charges can be reimposed and any deposit
you have paid should be refunded.
Contact
If you have any questions about this letter, please contact me on 1300 363 992 or via email at
xxxxx@xxxx.xxx.xx. In all correspondence please include OAIC reference: RQ23/04802.
Yours sincerely
Thomas Hanaee
Assistant Review Adviser
Freedom of Information Branch
27 September 2023
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Review rights
If you disagree with the Office of the Australian Information Commissioner’s (OAIC) decision
you can apply to the Federal Court of Australia or the Federal Circuit Court for a review of a
decision of the Information Commissioner if you think that a decision by the Information
Commissioner to grant an extension of time is not legal y correct. You can make this
application under the
Administrative Decisions (Judicial Review) Act 1977.
The Court will not review the merits of your case but it may refer the matter back to the
Information Commissioner for further consideration if it finds the decision was wrong in law
or the Information Commissioner’s powers were not exercised properly.
An application for review must be made to the Court within 28 days of the OAIC sending the
decision to you. You may wish to seek legal advice as the process can involve fees and costs.
Please contact the Federal Court registry in your state or territory for more information, or
visit the Federal Court website at
http://www.fedcourt.gov.au/.
Further information
Further information about how applications to extend the timeframe to process an FOI
request are handled by the OAIC can be found published on our website:
For FOI applicants: How to make an FOI request: Extensions of time
For agencies and ministers: Guidance and advice: Extension of time for processing
requests
The OAIC has the power to investigate complaints about an agency’s actions under the
Freedom of Information Act 1982 (FOI Act). This is a separate process from asking for an
Information Commissioner review fol owing a decision made under the FOI Act. Complaints
usual y focus on how an agency has handled your FOI request or complied with other
obligations under the FOI Act, rather than the decision itself.
In some cases, the Information Commissioner's investigation of a complaint may lead to the
agency addressing the issues that you have complained about. In other cases, the
Information Commissioner may make suggestions or recommendations that the agency
should implement. The Information Commissioner can only make non-binding
recommendations as a result of a complaint. You and the agency will be notified of the
outcome of the investigation.
FOI complaints to the OAIC must be made in writing. Our preference is for you to use
the online FOI complaint form if at al possible.
Further information about how to make a complaint can be found published on our website:
https://www.oaic.gov.au/freedom-of-information/reviews-and-complaints/make-an-foi-
complaint/ .
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Document Outline
