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Fact Sheet 
Updated August 2020 
Changes to the GIPA Act in 2018 – 
 
guidance for agencies 
The Government Information (Public Access) 
1.4 Consultation with other agencies 
Amendment Act 2018 made a number of 
amendments to the Government Information (Public 
Section 54A clarifies that an agency may consult with any 
Access) Act 2009 (GIPA Act). These amendments 
other agency in order to: 
came into effect in November 2018 and must be 
•  determine whether there is an overriding public 
considered as agencies fulfil their obligations under 
interest against disclosure of the information, or 
the GIPA Act. 
•  identify a person that may be required to be 
consulted under section 54. 
1.1 Contracts register 
An agency may be consulted under this section even if 
When calculating the value of a government contract for 
the agency would not reasonably be expected to have 
the purpose of the contract register under Division 5 of 
concerns about the disclosure of the information. 
Part 3 the GIPA Act, GST must be included in the total 
value of the contract: section 27(1). 
1.5 Proof of identity of the applicant 
1.2 Making an access application 
An agency may require a person to take reasonable 
steps to prove his or her identity before providing 
The existing requirements under section 41 of the GIPA 
personal information to that person in response to an 
Act remain, but the section now includes some additional 
access application: section 55(5). 
requirements detailed below: 
1.6 Objection to inclusion in a 
•  Section 41(1)(d) now requires that a valid access 
disclosure log 
application must include the name of the applicant 
and a postal or email address. 
An authorised objector is now entitled to object to the 
•  Section 41(1A) provides that an applicant must 
inclusion of information in an agency’s disclosure log 
disclose on their access application whether they 
where that information concerns research or the 
have applied to another agency, at any time, for 
compilation or analysis of statistics that has been, is 
substantially the same information, and if so, they 
being, or is intended to be, carried out by or on behalf of 
must identify the agency. However, an application 
the objector: section 56(2)(c). 
will not be invalid if an applicant fails to make this 
disclosure. 
If an authorised objector has objected to the inclusion of 

information in the agency’s disclosure log, the agency 
  Under section 41(2), an agency is now able to 
approve additional facilities for the making of an 
must decide: 
access application, or payment of an application fee 
•  whether the authorised objector is entitled to object, 
without seeking the approval of the Information 
and 
Commissioner. Additional facilities may include:  
•  if the agency has decided that the authorised 
o  electronic lodgment of applications via a 
objector is entitled to object, whether the objection 
website or email, or  
outweighs the general public interest in including the 
o  payment of an application fee via direct 
information in the disclosure log: section 56(3). 
transfer or credit card.   
1.7 Decisions that information is 
1.3 Transfer of applications between 
already available 
agencies 
An agency can now refuse an application on the grounds 
Under section 44(2), an agency may make a partial 
that the information is already available to the applicant 
transfer of an application to one or more agencies. To 
where: 
facilitate this, the agency may split the application into 
two or more applications.  Where an application is split 
•  the information has already been provided to the 
into two or more applications, each part is to be treated 
applicant and there is no reason to believe they are 
as a separate application with separate rights of review. 
no longer in possession of the information, or 
Information and Privacy Commission NSW 
 
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Changes to the GIPA Act in 2018 – guidance for agencies  
Fact Sheet 
 
•  the information is publicly available on a website, or 
1.11 Timeframe to complete an 
•  the information is available under a standing rule or 
internal review 
order of the Legislative Council or Legislative 
Assembly. 
If an agency reasonably believes more than one person 
Where an agency makes the decision to refuse access 
is entitled to an internal review of any reviewable decision 
on the grounds that the information is already available to 
for the same access application, the review period does 
the applicant, section 59(2) requires the agency to 
not commence until the expiration of the time within 
provide a reason for this decision in its notice of decision 
which an internal review can be applied for by any of 
to the applicant. 
those persons: new section 86(1A). 
1.8 Decision to refuse to deal with an 
1.12 External review by the 
application 
Information Commissioner 
Section 60(1)(e) provides that an agency may refuse to 
Section 92A provides that the Information Commissioner 
deal with an access application where the agency 
has 40 working days (‘review period’) from the day on 
reasonably believes the applicant (or a person acting in 
which all necessary information relating to a review 
concert with the applicant) is: 
application has been received by the Information 
Commissioner, to complete the review of a decision and 
•  a party to current proceedings before a court, and  
make any recommendations.  
•  is able to apply to the court for the information. 
The Information Commissioner and the applicant can 
Section 60(3A), added in 2018, provides a non-
agree to an extension of time for the review period and 
exhaustive list of factors that decision-makers may take 
the agency must be notified of any extension by the 
into account when deciding whether an application would 
Information Commissioner: section 92A(2). 
involve an unreasonable and substantial diversion of an 
agency’s resources. The agency may, without limitation, 
If the Information Commissioner has not made any 
recommendations in the review period, the Information 
take the following factors into consideration: 
Commissioner is deemed to have made no 
•  the estimated volume of information involved in the 
recommendations to the agency: section 92A(3). 
request 

The applicant must be notified when the review is 
  the agency’s size and resources 

completed and advised of any recommendations made 
  the required period for deciding the application. 
by the Information Commissioner: section 92A(4). 
Section 60(3B) provides that any consideration under 
subsection (3A) must, on balance, outweigh: 
1.13 Burden of proof during external 

review 
  the general public interest in favour of the disclosure 
of government information, and 
If review of a decision is to include information in a 
•  the demonstrable importance of the information to 
disclosure log despite an objection by the applicant, the 
the applicant, including whether the information is 
applicant must establish why the objection outweighs the 
personal information that relates to the applicant, or 
public interest to have the information included: section 
could assist the applicant in exercising any legal 
97(4) and section 105(4). 
rights. 
1.14 Administrative review of 
1.9 Deemed refusals and refund of 
decisions by NCAT 
fees 
A new subsection 100(2) provides that an aggrieved 
Section 63(1) requires an agency to refund an application 
person, other than the access applicant, must exercise 
fee in the event that the agency does not decide an 
their internal review rights under Division 2 of Part 5 
access application within the statutory timeframe under 
before they are entitled to apply to NCAT for an 
section 57(1). The added subsection 63(5) provides that 
administrative review. 
there is no requirement to provide the applicant with a 
refund of the application fee in circumstances where the 
1.15 Restraint orders 
application was transferred to or from another agency. 
NCAT may make a restraint order that applies to the 
1.10 Discounting processing charges 
access applicant and others who are acting in concert 
with the applicant: new section 110(1). 
The total discount on any processing charge for dealing 
The added subsection 110(3) sets out the circumstances 
with an access application must not be more than 50%. 
This applies whether the applicant has sought a discount 
in which a restraint order may be limited, for example, to 
a particular time period. Subsection 110(5A) sets out 
on the grounds of financial hardship under section 65, 
factors that NCAT may consider when deciding whether 
public benefit under section 66, or where both sections 
to approve an access application being made by a 
apply: section 64(5).  
person subject to a restraint order. 
Information and Privacy Commission NSW 
 
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Changes to the GIPA Act in 2018 – guidance for agencies  
Fact Sheet 
 
1.16 Report on improper conduct 
and the agency in which the individual works) that reveals 
nothing more than the fact they were engaged in the 
If following completion of an administrative review, NCAT 
exercise of public functions, is not ‘personal information’ 
is of the opinion that an officer of an agency has failed to 
for the purposes of the GIPA Act: clause 4(3)(b) of 
exercise, in good faith, a function conferred on the officer 
Schedule 4. 
by or under the GIPA Act, NCAT may on its own initiative 
bring the matter to the attention of the relevant Minister, 
1.23 Government information held by 
or the Information Commissioner if the relevant Minister 
an agency 
was a party to the proceedings. 
Information contained in a record held by an agency that 
1.17 Annual reports 
was unsolicited and not relevant to the agency’s business 
or functions, is not government information held by the 
An agency may only submit its annual GIPA report to the 
agency: clause 12(4) of Schedule 4. 
Information Commissioner after the agency’s annual 
report has been tabled in Parliament by its Minister: 
Further guidance 
section 125(1) and (3). 
Agencies are requested to refer to this fact sheet and 
1.18 Cabinet information 
the GIPA Act and Regulation before relying on any 
Information is ‘Cabinet information’ if it is contained 
guidance materials published prior to December 
2018. For more information 

entirely, or in part, in a document that reveals information 
concerning a Cabinet decision, or reveals a position of a 
Contact the Information and Privacy Commission NSW 
Minister on a matter in Cabinet: clause 2(4) of Schedule 
(IPC): 
1. 
Freecall: 
1800 472 679 
1.19 Conclusive presumption of 
Email:   
xxxxxxx@xxx.xxx.xxx.xx  
Website: 
www.ipc.nsw.gov.au  
overriding public interest against 
disclosure 

 
NOTE: The information in this fact sheet is to be used as 

Privilege – there is a conclusive presumption that there 
a guide only. Legal advice should be sought in relation to 
is an overriding public interest against disclosure of any 
individual circumstances. 
information contained in a document that was, in 
 
response to a court order, not compelled by a court to be 
produced on the grounds of privilege: new clause 5A of 
Schedule 1. 
Law enforcement and public safety – there is a 
conclusive presumption that there is an overriding public 
interest against disclosure of information if the 
information is contained in a document concerning law 
enforcement and public safety created by a law 
enforcement agency in another jurisdiction, including a 
jurisdiction outside Australia: new clause 7(f) of Schedule 
1. 
1.20 Excluded information of 
particular agencies 

The review functions of the Privacy Commissioner are 
excluded information unless the Privacy Commissioner 
consents to the disclosure: clause 2 of Schedule 2. 
1.21 Definition of “working day” 
A ‘working day’ means any day that is not a Saturday, 
Sunday, public holiday or any day during the period 
declared by the Premier as the Christmas closedown 
period: clause 1 of Schedule 4. 
1.22 Personal information 
Information about an individual (comprising the 
individual’s name and non-personal contact details, 
including the individual’s position title, public functions 
Information and Privacy Commission NSW 
 
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