Our reference: FOI 23/24-0358
GPO Box 700
Canberra ACT 2601
1800 800 110
16 May 2024
ndis.gov.au
Emily Lacey
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Emily Lacey
Freedom of Information request — Notification of Decision
Thank you for your correspondence of 24 September 2023, in which you requested access
to documents held by the National Disability Insurance Agency (NDIA), under the
Freedom
of Information Act 1982 (FOI Act).
The purpose of this letter is to provide you with a decision on your request. I apologise for
the delay in providing this decision.
Scope of your request
You have requested access to the fol owing documents:
“the document which is referred to in the Internal Review Access and Revocation
Practice Guide as "Complete an Access or Revocation Internal Review Decision
Standard Operating Procedure".
Additionally, the Internal Review Access and Revocation Practice Guide mentions
“Key Indicators”. I am also requesting access to any other documents (currently in
use) which define the phrase, provide examples of, or discuss “key indicators” that
are used as “evidence” in determining participant eligibility.”
Decision on access to documents
I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your
request and the reasons for my decision are set out below.
I have identified 2 documents, which fall within the scope of your request.
The documents were identified by conducting searches of NDIA’s systems, using all
reasonable search terms that could return documents relevant to your request, and
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consulting with relevant NDIA staff who could be expected to be able to identify documents
within the scope of the request.
I have decided to grant access to 2 documents in full.
In reaching my decision, I took the fol owing into account:
• your correspondence outlining the scope of your request
• the nature and content of the documents falling within the scope of your request
• the FOI Act
• the FOI Guidelines published under section 93A of the FOI Act
Release of documents
The documents for release, as referred to in the Schedule of Documents at
Attachment A,
are enclosed.
Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment B.
Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email
at xxx@xxxx.xxx.xx.
Yours sincerely
Emma
Senior Freedom of Information Officer [EHG992]
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E: xxx@xxxx.xxx.xx
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Attachment A
Schedule of Documents for FOI 23/24-0358
Document
Page
Description
Access Decision
number
number
1
1-20
Complete an Access or
FULL ACCESS
Revocation Internal Review
Decision Standard Operating
Procedure
Date: 8 December 2023
2
21-72
Applying to the NDIS
FULL ACCESS
Date: 1 February 2024
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Attachment B
Your review rights
Review by the Office of the Australian Information Commissioner
The FOI Act gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on the OAIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Online:
www.oaic.gov.au
Post:
GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone:
1300 363 992 (local cal charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman wil consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone: 1300 362 072 (local cal charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated.
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