Defence FOI 098/23/24
Document 2
From:
Facebook
To:
s47F ragingdigital.com
Cc:
s47E(d) "s47F fb.com""
Subject:
190430 1637 - [Facebook]-[s47F ragingdigital.com] Deleting a Facebook post | Job: 334807263838980
Date:
Tuesday, 30 April 2019 4:38:20 PM
Hi s47F
Thank you for your patience.
We have received a response from our specialist team that we are unable to remove the post which you reported
as they don't violate Facebook policy or they have already been unpublished.
If you believe that an account is infringing on your intellectual property, you can report it here:
(https://www.facebook.com/help/intellectual property/?ref=CR)
Feel free to reach out to us if you have any questions regarding this issue. We would be happy to provide more
information and assistance.
Thanks,
s47F
Facebook Client Support Team
>On Mon Apr 29, 2019 00:39:41, wrote:
>Hi s47F
>Thanks for your patience.
>Our specialists are reviewing the appeal request, but I expect to have an update soon.
>I understand the urgency and will provide an update as soon as possible.
>In the meantime, should you require further assistance regarding this issue, please don't hesitate to reach out
and we'll be happy to assist.
>Thanks,
>s47F
>Facebook Client Support Team
>>On Thu Apr 25, 2019 18:20:22, s47F
wrote:
>>Please remove me from this, this is not my client, i should not be on this thread
>>Sent from my iPhone
>>> On Apr 25, 2019, at 8:03 PM, Facebook <xxxxxxxxxxxxxxxxxxxx@xxxxxxx.xxxxxxxx.xxx> wrote:
>>>
>>> Hi s47F
>>>
>>> Thank you for getting back to us. My name is s47F with the Facebook Client Support Team and I work
alongside .
s47F
>>>
>>> For further investigation, I have escalated this issue to our specialist team for the post content takedown
request. We will get back to you once we have an update.
>>>
>>> In the meantime, should you have further questions in regard to this matter, please feel free to reach out. I
would be glad to assist.
>>>
>>> Thanks,
>>>
>>> s47F
>>> Facebook Client Support Team
>>>
>>>> On Thu Apr 25, 2019 17:12:31, Social Media wrote:
>>>> UNCLASSIFIED
>>>> Hi s47F,
>>>> Thanks for your response.
Defence FOI 098/23/24
Document 2
>>>>> Objectionable content
>>>>> 12. Hate speech
>>>>> 13. Violence and graphic content
>>>>> 16. Cruel and insensitive
>>>>> The Ad Account Id to use is 260155957879365.
>>>>> Please advise asap.
>>>>> Regards,
>>>>> s47F
>>>>> Please include your organization email address. * :
>>>>> s47F ragingdigital.com Additional Email Addresses to Subscribe
>>>>> (optional) : s47E(d)
@defence.gov.au
>>>>>
>>>>
>>>
>>
>
Defence FOI 098/23/24
Document 4
From:
Facebook
To:
s47F
s47F MR
Cc:
s47E(d) s47F
"s47F
- Raging Digital"
Subject:
190527 1254 - [Facebook]-[s47F s47F MR] Deleting a Facebook page | Job: 928395324168464
Date:
Monday, 27 May 2019 12:54:48 PM
Hi s47F
After we reviewing each post, we found they don't violate our community standards. Thus, we are not able to
remove the posts you reported because they don't violate Facebook policy.
We can only remove accounts that falsely claim to represent your official presence on Facebook. Fan pages and
opinion pages don't violate Facebook policy.
The best way to report abusive content or spam on Facebook is by using the “Report” link that appears near the
content itself.
If you believe that an account is infringing on your intellectual property, you can report it here:
https://www.facebook.com/help/intellectual property.
Learn more about how to report specific content on our Help Center:
https://www.facebook.com/help/181495968648557/
If should you have any further questions regarding this request feel free to contact us.
Thanks,
s47F
Facebook Client Support Team
>On Wed May 22, 2019 23:36:52, wrote:
>Hi s47F
>Thanks for your information.
>I understand the urgency in this matter.
>I have forwarded your information to our specialist team and I will keep you posted on any updates.
>Meanwhile, If you have any further queries on this request, please feel free to contact us. We will be glad to
provide more information or assistance.
>Thanks,
>s47F
>Facebook Client Support Team
>>On Wed May 22, 2019 23:12:07, s47F s47F MR wrote:
>>UNCLASSIFIED
>>Hello s47F
>>Please escalate this.
>>This Facebook profile is violating these Facebook Community Standards:
>>I. Violence and Criminal Behaviour
>>2. Dangerous Individuals and Organisations
>>3. Promoting or Publicising Crime
>>III. Objectionable Content
>>13. Violence and Graphic Content
>>16. Cruel and Insensitive
>>19. False News
>>IV. Integrity and Authenticity
>>18. Misrepresentation
>>Please advise of a decision by close of business Australian Eastern Standard Time (AEST) tomorrow.
>>Regards,
>>s47F
>>IMPORTANT: This email remains the property of the Department of Defence and is subject to the
Defence FOI 098/23/24
Document 5
We can call you. I’m on s22
and our team land line is s47E(d)
s47E(d)
Regards,
s47F
From:
s47F s47F
MR
Sent: Thursday, 16 May 2019 3:05 PM
To: s47F
fb.com' <s47F
fb.com>
Cc: s47F
<s47F
fb.com>; s47F
<s47F
defence.gov.au>; s47E(d)
<s47E(d)
@defence.gov.au>; s47F
<s47F
defence.gov.au>; s47F
- Raging Digital'
<s47Fragingdigital.com>; s47F ragingdigital.com'
<s47F ragingdigital.com>; s47F ragingdigital.com'
<s47F ragingdigital.com>
Subject: Deleting a Facebook page and Instagram profile, The
Pineapple Express [SEC=UNCLASSIFIED]
UNCLASSIFIED
Hello s47F
My name is s47F I'm from the Department of Defence's Social Media
Hub.
I believe my supervisor s47F recently explained to you the issues
we're having with the 2 Pineapple Express Facebook pages and 1
Instagram profile.
Today, the main Pineapple Express Facebook page was deleted,
leaving a backup Facebook page, Pineapple Express
2.0, https://www.facebook.com/TPEbackup/ , and an Instagram
profile, tpememes, https://www.instagram.com/tpememes/?
fbclid=IwAR2pGPYHJ_qZTac51AC-HCT-
eGLaR9C3sJmTz_zzdb9aY57PQUAGONOw4XQ
I've raised two tickets about the two remaining profiles:
- Job: 2328044187434561
- Job: 928395324168464
Can we please arrange a phone call to discuss the remaining profiles?
This a high priority and concern for us due to violations of Facebook
community standards and security concerns around posts featuring
leaked content.
Defence FOI 098/23/24
Document 6
Nudity / Adult
https://www.facebook.com/tpememes/photos/a.296695827826521/395349847961118/?type=3&theater
Nudity
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/394303034732466/?type=3&theater
Sexual orientation
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/394293648066738/?type=3&theater
Disability
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/394275374735232/?type=3&theater
Sexual orientation
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/393726111456825/?type=3&theater
Bullying
Something else /
promoting drug
https://www.facebook.com/tpememes/photos/a.296695827826521/393053118190791/?type=3&theater
use
Hate speech / sex
https://www.facebook.com/tpememes/photos/a.296695827826521/389722708523832/?type=3&theater
or gender identity
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/387816098714493/?type=3&theater
Mocking victims
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/387142948781808/?type=3&theater
Mocking victims
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/386848518811251/?type=3&theater
Mocking victims
Something else /
promoting drug
https://www.facebook.com/tpememes/photos/a.296695827826521/384162652413171/?type=3&theater
use
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/383613722468064/?type=3&theater
Harassment
Hate speech / sex
https://www.facebook.com/tpememes/photos/a.296695827826521/383500619146041/?type=3&theater
or gender identity
Hate speech / sex
https://www.facebook.com/tpememes/photos/a.296695827826521/382565305906239/?type=3&theater
or gender identity
Something else /
promoting drug
https://www.facebook.com/tpememes/photos/a.296695827826521/382564989239604/?type=3&theater
use
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/382564899239613/?type=3&theater
Bullying
Hate speech / sex
https://www.facebook.com/tpememes/photos/a.296695827826521/382564859239617/?type=3&theater
or gender identity
Harassment / A
https://www.facebook.com/tpememes/photos/a.296695827826521/382564775906292/?type=3&theater
friend
Harassment /
https://www.facebook.com/tpememes/photos/a.296695827826521/382564725906297/?type=3&theater
Mocking Victim
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/361294408033329/?type=3&theater
Disability
Harassment /
https://www.facebook.com/tpememes/photos/a.296695827826521/361229544706482/?type=3&theater
Mocking Victim
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/361229414706495/?type=3&theater
Bullying
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/361229414706495/?type=3&theater
Bullying
Hate speech / Race
https://www.facebook.com/tpememes/photos/a.296695827826521/354721152023988/?type=3&theater
or ethnicity
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/354721132023990/?type=3&theater
Disability
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/354721082023995/?type=3&theater
Bullying
Hate speech / Race
https://www.facebook.com/tpememes/photos/a.296695827826521/354720842024019/?type=3&theater
or ethnicity
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/354720792024024/?type=3&theater
Disability
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/354720582024045/?type=3&theater
Sexual orientation
Hate speech / sex
https://www.facebook.com/tpememes/photos/a.296695827826521/333808677448569/?type=3&theater
or gender identity
Harassment / A
https://www.facebook.com/tpememes/photos/a.296695827826521/332941394201964/?type=3&theater
friend
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/332941394201964/?type=3&theater
Bullying
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/325681458261291/?type=3&theater
Bullying
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/324675745028529/?type=3&theater
Disability
Something else /
https://www.facebook.com/tpememes/photos/a.296695827826521/321716721991098/?type=3&theater
Bullying
Hate speech /
https://www.facebook.com/tpememes/photos/a.296695827826521/321557245340379/?type=3&theater
Sexual orientation
Harassment / A
https://www.facebook.com/tpememes/photos/a.296695827826521/320286068800830/?type=3&theater
friend
3