
Document 1
Offender Reintegration
Programs
Compendium
Justice and Community Safety Directorate
Page
1 of
22
Acknowledgement of Country
This document was developed on Ngunnawal land. ACT Corrective Services acknowledges the
Ngunnawal People’s spiritual connection to Country and culture and recognises them as the Traditional
Custodians of the ACT and region. We acknowledge Elders past, present and emerging and give
appreciation to the continuing importance of language, land, culture, and spiritual beliefs to all
Aboriginal and Torres Strait Islander people. We acknowledge all Aboriginal and Torres Strait Islander
people who work and engage with the ACTCS and share their knowledge and contribute to the diversity
of the local Aboriginal and Torres Strait Islander community.
Offender Reintegration: Programs Compendium
link to page 4 link to page 4 link to page 4 link to page 6 link to page 8 link to page 14 link to page 19 link to page 20 link to page 22
Contents
1.
Purpose ................................................................................................................. 4
2.
Scope ..................................................................................................................... 4
3.
Definitions ............................................................................................................. 5
4.
Introduction ........................................................................................................... 6
5.
EQUIPS ................................................................................................................... 8
6.
Sexual Offending Program (SOP) ........................................................................... 14
7.
Brief Intervention Programs (BIPs) ........................................................................ 19
8.
Solaris Therapeutic Community ............................................................................ 20
9.
Individual Interventions ........................................................................................ 22
Offender Reintegration: Programs Compendium
1. Purpose
1.1
This document provides ACTCS staff in case management roles with information regarding the
programs and interventions offered through the Corrections Programs Unit (CPU).
1.2
This document is intended to inform case management discussions and the case planning
process.
1.3
This document is not intended to inform referrals for specific programs and interventions,
noting that this may be governed by policies and/or operating procedures, such as the
Referral
Process to Corrections Programs Operating Procedure and
Custodial Case Management
Programs and Interventions Operating Procedure.
1.4
Where programs are owned by other jurisdictions, this document has kept their program
manual and compendium phrasing, and program integrity requirements, with annotation to
reflect the equivalent ACT position.
1.5
Where required, the Assistant Commissioner, Offender Reintegration, may establish Operating
Procedure/s under this Compendium.
2. Scope
2.1
The Programs Compendium (the Compendium) is available as a resource to all ACTCS staff, with
relevance to staff in case management roles, and the CPU.
Offender Reintegration: Programs Compendium
3. Definitions
A person found guilty of an offence. Applies to those in the
Offender
community and in custody.
A person held in custody. Includes pre and post finding of guilt
Detainee
and/or sentence.
A person held in custody prior to sentence, or when a sentence is
stayed under appeal. Remandees are not eligible for the offence
specific, or offence related programs connected to the remand
charge(s), however, may be eligible for other programs in respect of
Remandee
unrelated offences for which they are sentenced. A remandee who
is sentenced for a certain type of offending and is also on remand
for similar offending will not be eligible until sentenced for all
similar matters (e.g., multiple family violence offences).
A person who has an active appeal against all or part of a sentence.
A person’s sentence may also be appealed by the Director of Public
Prosecution (DPP), however, in these circumstances the sentence is
Appellant
not stayed. Offenders and detainees whose sentences have been
appealed by the DPP may continue with programs they have
commenced, subject to review and decision by the CPU Team
Leader and Director.
For the purposes of this document, programs are group
Programs
interventions intended to reduce criminogenic risks, or to address
health, wellbeing, and social issues that are linked to offending.
Group or individual engagement around health (including mental
health), wellbeing, disability, and other biopsychosocial issues,
Interventions
intended to manage behaviour, trauma, and improve access to
other programs, services and supports. Interventions may be
clinical and/or linked to offending.
Other services provided to offenders and/or detainees that are
Services
distinct from those provided through CPU. These are primarily
provided by external agencies and individuals and managed through
ACTCS Detainee Services, where provided at the Alexander
Offender Reintegration: Programs Compendium

Maconochie Centre (AMC). These may not have direct links to
offending. There are other services that offenders and/or detainees
may access independently from ACTCS, or where ACTCS may not
have ongoing oversight or communication. These are not detailed
in this compendium.
Program Integrity is one of the five key principles in offender
rehabilitation, along with the Risk, Needs, and Responsivity (RNR)
principles, and Professional Discretion (below). Program Integrity
means that a program or assessment should be
Program Integrity
delivered/undertaken in accordance with the evidence base and
rules upon which it was developed. If program delivery does not
have integrity, this evidence base cannot be relied upon to
demonstrate effectiveness.
The principle of Professional Discretion acknowledges that there are
atypical circumstances where the application of professional
judgement will lead to a better outcome, or where rigid application
of a model, assessment, tool, or similar, is likely to be
Professional Discretion
counterproductive. An example of this is that serious or special
interest offenders may not return moderate or higher risk levels
from an LSI-R assessment, however, may still require an
intervention.
4. Introduction
4.1
Offender Reintegration through its CPU seeks to provide detainees and offenders with
opportunities to engage in quality programs and interventions, to assist with rehabilitation,
reducing the risk of recidivism, and to ultimately promote community safety.
4.2
Programs and interventions may benefit the detainee or offender by providing them with skills
and strategies to manage situations, feelings, and emotions, with a view to making more
positive choices.
4.3
Meaningful participation in appropriate programs and interventions may also provide evidence
that a detainee or offender has engaged in their case plan, which in turn may support
applications for parole, classification, and/or employment.
4.4
Given the nature and size of the ACT jurisdiction, several of CPU’s program offerings have been
acquired from other jurisdictions. Where this is the case and where appropriate, program
Offender Reintegration: Programs Compendium

integrity and eligibility requirements have been adhered to as far as possible, with permission
sought over any jurisdictional divergence.
4.5
It is important that case plan goals and therefore referrals are derived from thorough
assessment. It is also important to consider the limitations of assessment tools such as the
LSI-R in isolation, which considers risk in terms of likelihood but not severity. The LSI-R has
predictive validity in respect of general recidivism but is not an accurate predictor of specific
types of offending, including serious violent or sexual reoffending, with offenders with solely
these types of offences often returning low LSI-R scores. In such cases, referrals to CPU with
the appropriate contextual information are encouraged so that additional assessment
methodology can be applied.
4.6
The Risk Principle (Andrews and Bonta, 1995) states that the intensity of intervention should be
proportionate to the risk of recidivism, and that targeting higher risk offenders is likely to be
the most beneficial in terms of community safety. There is a body of evidence to suggest that
recidivism risk can be increased for lower risk offenders who are given a disproportionately
intensive intervention. Considered application of this principle is necessary in the custodial
environment, given that detainees with different risk levels often mix outside of program
sessions. Additionally, lower risk detainees should be afforded the opportunity to meet
expectations in respect of classification or parole, and therefore referrals to CPU with relevant
context are encouraged.
4.7
Sound assessment will not only identify the level of recidivism risk, but also which areas should
be targeted, in accordance with the Needs Principle. This principle relates to dynamic risk
factors, or those that are amenable to change and that may warrant a referral to CPU for a
program or intervention. Referrers are encouraged to refer to CPU based on assessed and
prioritised need, noting that there may be multiple competing needs that cannot be addressed
simultaneously.
4.8
Responsivity factors are those which make a person more, or less responsive to intervention,
with the Responsivity Principle being the third part of Andrews and Bonta’s Risk Needs
Responsivity model. Responsivity factors may have implications for a person’s suitability for a
program or intervention. Referrers to CPU are encouraged to provide information in respect of
any known responsivity factors to inform the assessment and allocation process. An example
of this would be a person with an acquired brain injury and cognitive impairment that had
implications for participation in a group program. A person who meets eligibility criteria for a
program may still be deemed unsuitable based on responsivity and/or other factors during the
CPU assessment stage.
Offender Reintegration: Programs Compendium
5. EQUIPS
5.1
Explore, Question, Understand, Investigate, Practice/Plan, and Succeed (EQUIPS) is a suite of
programs which may be undertaken individually, or holistically where multiple identified
criminogenic needs are identified, or a higher intensity intervention is required. Detainees in
custody and offenders in the community are eligible for EQUIPS, with sessions being scheduled
in accordance with need and demand.
5.2
EQUIPS Foundation
EQUIPS Foundation is a general therapeutic program available to all offenders who meet
eligibility criteria, regardless of their offence type.
ELIGIBILITY CRITERIA: Eligibility will be determined by the LSI-R. Offenders who are medium
risk and above will be eligible for programs (the ACT equivalent LSI-R level is high medium).
Detainees who are on remand or who are appellants are not eligible. Those who do not meet
the program eligibility threshold based on risk, but who are identified with the following needs
may be considered for participation:
• 3x offences in custody related to drugs or aggression within the last 12 months.
• Are identified as serious or special interest offenders, using the
Offence Severity Scale,
or other specialist risk assessment tool, as appropriate.
The program consists of the following modules:
MODULE 1: EXPLORE – WHY ARE WE HERE?
In the first four session of this program, participants will start to explore why they are in the
program and be encouraged to think about what is most important in their life.. Sessions will
help participants clarify what areas of their life they might need to work on to create the
change they want.
MODULE 2: QUESTION – WHAT’S IT ALL ABOUT?
The second module explores participant’s thoughts and emotions and how they influence in
good, and sometimes in bad ways.
MODULE 3: UNDERSTAND – WHAT’S THE FOCUS?
In this module, participants are encouraged to explore and understand how they react to
difficult events in their lives when they are under stress or pressure.
Offender Reintegration: Programs Compendium

MODULE 4: INVESTIGATE – WHY DID THIS HAPPEN TO ME?
In this module, the content learnt in the thinking and emotions sessions will be discussed to
assist participants to make sense of, or better understand their events. It will focus on the 24-
hour period around the event and identify what high risk behaviour and lifestyle factors were
involved.
MODULE 5: PRACTISE AND PLAN – WHERE TO FROM HERE?
In the last module, participants will be assisted to make self-management plans for their future
by reflecting on their strengths and learning. Participants will also practise how to
communicate effectively and build skills to keep them safe.
The standard EQUIPS Foundation program consists of 20 x 2-hour sessions (40 hours) divided
into five modules of four sessions each.
5.3
EQUIPS Addiction
EQUIPS Addiction is designed to address the addictive behaviour of program eligible offenders
and to provide participants with a pathway to support services for addictive behaviours. There
are group processes and self-management planning sessions in this program to help
participants link their learning to their personal experience of addiction.
ELIGIBILITY CRITERIA: Eligibility will be determined by the LSI-R. Offenders who are medium
risk and above (the ACT equivalent LSI-R level is high medium), and who meet one of the
following criteria will be eligible for this program:
• Offenders who have significant substance addiction history
• Offenders who have significant gambling history.
Detainees who are on remand, or appellants are not eligible. Those who do not meet the
program eligibility threshold based on risk, but who are identified with the following needs may
be considered for participation:
•
3x offences in custody related to drugs within the last 12 months
•
Are identified as serious or special interest offenders, using the
Offence Severity Scale.
The program consists of the following modules:
MODULE 1: UNDERSTANDING ADDICTION
The first module of the program will explore what addiction is and its relationship with trauma
and how it affects the body. The sessions in this module discuss ways to cope with urges and
cravings and withdrawal with stopping addictive behaviours.
MODULE 2: UNDERSTANDING CHANGE
The module will begin to question thinking and beliefs, in particular beliefs about addictive
behaviours and how they influence the choice to stop or to continue those behaviours. These
sessions also explore the process of change as well as the good things and not so good things
about stopping or continuing addictive behaviours.
Offender Reintegration: Programs Compendium
MODULE 3: PROBLEM SOLVING
In module three of the program the group will look at ways in which people can solve
problems. Sometimes the first solution people have for a problem is not the best one. The
sessions in this module will encourage learning about how brainstorming is a useful way of
finding better solutions to problems that are common to people who are stopping their
addictive behaviours. The module will also look at how other people in the participant’s lives
can, in good or bad ways, influence how they think and behave, and explore how to problem
solve when they are influenced by others.
MODULE 4: BETTER LIVING
The fourth module of the program discusses the difference in lifestyle balance between a
person with an addiction and a person who has stopped their addictive behaviour. The sessions
in this module encourage participants to find more positive ways to spend their time and to
identify healthy lifestyle choices that have been absent from their lives because of their
addiction. The module will also help participants to identify goals, clarify their values and look
at what people can do if they lapse or relapse into addictive behaviours.
MODULE 5: SELF-MANAGEMENT PLANNING
The last module of the program focuses on how people with addictions can manage themselves
without lapsing or relapsing. The group will map the impact of addictive behaviours on others
in a person’s life and develop a final self-management plane that covers all the four previous
modules. All self-management plans will be returned to the participants so they can use these
as reference for maintaining a lifestyle free of both addiction and crime.
The standard EQUIPS Addiction program consists of 20 x 2-hour sessions (40 hours) divided into
five modules of four sessions each.
5.4
EQUIPS AGGRESSION
The EQUIPS Aggression program is designed to increase participants’ ability to manage difficult
life events and minimise aggressive behaviour. It is based on a strong cognitive behavioural
therapy (CBT) approach and is linked to mindfulness and values. The program targets both
expressive and instrumental aggression. The addition of an offence mapping process will help
participants link their aggressive behaviour to their offence.
ELIGIBILITY CRITERIA: Eligibility will be determined by the LSI-R. Offenders who are medium
risk and above (the ACT equivalent LSI-R level is high medium), and who meet one of the
following criteria will be eligible for this program:
• A current or historical criminal conviction for a violence related offence
• A history of institutional violence
Detainees who are on remand, or appellants are not eligible. Participants must not have a
current sex offence conviction.
Offender Reintegration: Programs Compendium

Those who do not meet the program eligibility threshold based on risk, but who are identified
with the following needs may be considered for participation:
•
3x offences in custody related to drugs within the last 12 months
•
Are identified as serious or special interest offenders, using the
Offence Severity Scale or
other specialist risk assessment tool, as appropriate.
The program consists of the following modules:
MODULE 1: IDENTIFYING EMOTIONS
Module one of the program engages the participants in activities to introduce each other, build
cohesion and respect in the process of creating a safe group. Participants are encouraged to
share experiences with a view to identifying and exploring how their moods, emotions and
attitudes are linked to their aggressive and violent behaviour. While gaining a better
understanding of the physical signs of anger participants will be supported to differentiate
between anger, aggression and violence and the triggers that underpin these emotions.
MODULE 2: AGGRESSION MANAGEMENT
Module two will focus on practical strategies to manage levels of anger and cope with difficult
emotions. Participants will be encouraged to consider a broad range of strategies to better
equip them to manage challenging situations while practicing a variety of skills and strategies to
reduce emotional intensity. This module will provide participants with an opportunity to learn
how to challenge unhelpful thoughts and beliefs, identify the costs of their behaviour and to
clarify what is important to them.
MODULE 3: BELIEFS AND VALUES
Module three will challenge participants to reflect on how they interpret anger and aggression,
exploring how early learning and experiences influence core beliefs, their view of the world and
how they respond to life events. By identifying cognitive distortions and unhelpful thinking
participants will explore conflict styles and consider how they also influence and shape the way
they interpret and respond to what happens around them. In this module participants begin to
consider their values, what is important to them and reason for change.
MODULE 4: OFFENCE MAPPING
In module four participants look at their offence in more detail and share their offence story
with other participants in the group. They are encouraged to honestly acknowledge their
aggressive and violent behaviour by examining the 24 hours leading up to the offence and
considering the offence factors. Participants will be encouraged to identify their early warning
signs, high risk situations decision points and impact on others to gain greater insight into their
offending behaviour and to contemplate the changes in behaviour that would lead to a
healthier and non-violent outcome.
Offender Reintegration: Programs Compendium

MODULE 5: SELF-MANAGEMENT PLANNING
Module five supports participants to explore and reflect on their values so they can consider
and practise effective ways to communicate, better problem-solve and plan. The final self-
management plan will include strategies to better manage emotions, moods, and attitudes so
that they can avoid further aggressive and violent behaviour. It will highlight the importance of
understanding and practising strategies specific to their personal needs and goals.
The standard EQUIPS Aggression program consists of 20 x 2-hour sessions (40 hours) divided
into five modules of four sessions each.
5.5
EQUIPS DOMESTIC AND FAMILY VIOLENCE
The EQUIPS Domestic and Family Violence program is based on CBT principles and strategies
for behaviour change. The aim and purpose of this intervention is to provide a format that will
enable increased access to offenders who have Domestic and Family Violence offences. The
EQUIPS Domestic and Family Violence program includes all forms of domestic and family
violence – intimate partner, family, elder and sibling abuse and any type of abuse that is
deemed by the courts to be domestic in nature.
ELIGIBILITY CRITERIA: Eligibility will be determined by the LSI-R. Offenders who are medium
risk and above (the ACT equivalent LSI-R level is high medium) will be eligible for this program
so long as they have a current domestic or family violence conviction. ACTCS will also require
participants to give consent for partner support to be provided (see below).
Those who do not meet the program eligibility threshold based on risk, but who are identified
with the following needs may be considered for participation:
• Are identified as serious or special interest offenders, using the
Offence Severity Scale or
other specialist risk assessment tool, as appropriate.
The program aims are achieved by exploring the following topics:
MODULE 1: UNDERSTANDING ABUSIVE BEHAVIOURS
This module contains psycho-educational material aimed at developing participants
understanding of abusive behaviours – including emotional, physical, and financial abuse, and
challenges antisocial and pro-violent cognitions that support the use of violence. The module
also uses CBT based interventions. Participants motivations and resistance levels are addressed
including stages of change, goal-setting tasks, and cost benefits of changing behaviour.
MODULE 2: EXPLORING CORE BELIEFS, EMOTIONS AND MOOD
This module challenges offence-related cognitions, male and female stereotyped thinking and
core beliefs. It addresses triggers associated with emotions and violent thoughts, and
emotional coping skills and strategies.
Offender Reintegration: Programs Compendium
MODULE 3: INVESTIGATING OFFENCE MAPPING
This module explores thoughts, feelings, and values, associated with offending behaviours.
Behaviour chain analysis helps identify antecedents, warning signs and high-risk situations.
MODULE 4: UNDERSTANDING VICTIM IMPACT
This module introduces psycho-educational material including Duluth style concepts and
addresses victim empathy and the impact of domestic abuse on children, family and the wider
community.
MODULE 5: RELATIONSHIP SKILLS AND SELF-MANAGEMENT PLANNING
This module models conflict management, communication and listening skills, dispute
resolution techniques and strategies and reinforces earlier work on unhealthy relationships and
belief systems. Healthy and constructive relationships are promoted, and a personal support
framework developed. The final session in each module allows ‘therapeutic engagement’
where problematic group dynamics and immediate problems related to offending are
addressed. These may include custody, relationship or family issues, or other areas of need.
Participants are encouraged to challenge each other and assist each other in solving problems.
The standard EQUIPS Domestic and Family Violence program consists of 20 x 2-hour sessions
(40 hours) divided into five modules of four sessions each.
Whilst not a core component of EQUIPS DFV, it is widely acknowledged that work with
perpetrators of domestic and family violence should be undertaken alongside a component of
partner support. ACTCS will ensure that partner support is offered to partners and ex-partners
of program participants, with participant consent to contacting partners being an additional
requirement of program entry.
Offender Reintegration: Programs Compendium
6. Sexual Offending Program (SOP)
6.1
Preparatory Program
The preparatory program explores several areas for intervention relating to criminogenic needs
which have been identified as applying to most sex offenders. However, it does not address risk
factors and therefore, should not be regarded as a rehabilitative intervention, per se. Anyone
completing the preparatory program must complete a sex offender program subsequently to
claim having undertaken a rehabilitation program.
The power of the preparatory program lies in preparing offenders for programs designed
specifically to address criminogenic factors. The emphasis of the preparatory program is to
address a range of responsivity barriers, resistances and poor motivation which stand in the
way of participants engaging in intensive group interventions that target criminogenic needs.
The preparatory program has been designed around exercises and activities which help
participants reflect on their lives and offending to increase their sense of self efficacy and
motivation to participate in programs which directly target criminogenic needs.
The program does not have specific eligibility criteria and so offenders will be prioritised based
on the eligibility criteria for the high and moderate intensity SOP, noting that remandees and
appellants are ineligible until the appeal is finalised.
The preparatory program is run twice weekly, for up to eight weeks.
The following is a brief overview of the program:
Overview of program Session 1:
• Welcome, introductions, scheduling
• Participants introductions – icebreaker, program overview, requirements
• Contextualise program – info on High Intensity SOP, Medium Intensity SOP, Maintenance
Program (not currently offered by ACTCS)
• Elicit expectations, establish group rules
• Explore feelings, elicit any fears, concerns, complaints
• Close
Session 2:
• Overview of other sexual offending programs
• Explore the consequences of completing/not completing programs
• Explain limits of confidentiality
• Introduce disclosing sexual offending “saying what you did”
• Separate person from choices, decisions, behaviour
• Close
Offender Reintegration: Programs Compendium

Session 3:
• Brainstorm: how to disclose honestly
• Four participants talk about their sexual offending
• Self-esteem exercise
• Close
Session 4:
• Disclosure – sexual offending
• Four more participants talk about their sexual offending
• Introduce the Autobiography – this is your life
• Why it’s important to explore life history
• Self-esteem exercise Close
Session 5:
• Remaining participants talk about their sexual offending
• Summarise
• Self-esteem exercise
• Autobiography “This is my life” – intro
• Two participants talk about their lives, patterns
• Explain worksheet #3 – patterns, strengths
• Close
Session 6:
• Four participants talk about their lives, patterns
• Anything participants wish to discuss briefly
• Close – feeling good
Session 7:
• Last four participants talk about their lives, patterns
• Summarise
• Close
Session 8:
• Consequences for victims – general
• Consequences for community members
• Distorted thinking
• Feeling Good – 12 ways
• Close
Offender Reintegration: Programs Compendium

Session 9:
• Repeating problematic and helpful patterns
• Introduce linking life patterns / life history to their sexual offending
• Strengths
• Commitment to action
Session 10:
• Linking their life patterns to sexual offending
• Coping styles
• Feeling good
Session 11:
• Strengths
• 12 ways of feeling good
• Relationships
• Close – feeling good
Session 12:
• Feedback
• Reflection
• Evaluation
• Farewells
Session 13 – 16: OPTIONAL (weeks 7,8)
6.2
High Intensity SOP
The High Intensity SOP is an evidenced-based, intensive, resource manual guided intervention
program for adult male sexual offenders who have been assessed as having a high risk for
recidivism and recommended to undertake the program.
Offenders should only be placed on the waiting list for the program if they meet following
criteria:
1. Adult male sexual offenders;
2. Have been assessed as being in a high-risk category to re-offend sexually and have been
identified as having moderate to high criminogenic offending needs associated with sexual
recidivism;
3. Are ready, willing, and able to undertake the program;
4. Have sufficient time remaining on their sentence/order to complete the program; and
5. Furthermore, it is recommended that offenders, where possible, have completed the
preparatory program, or similar, to enhance their ability to engage in and benefit from
participation.
Offender Reintegration: Programs Compendium

The program schedule involves a total of 350 hours of group-based therapeutic intervention
delivered through three sessions of three hours duration per week for 39 weeks.
The following is a brief overview of the modules in the program:
MODULE 1: AUTOBIOGRAPHY
To help participants understand how their life experiences lead them to commit sexual and
other crimes and to assist them to identify patterns of behaviour, situations and attitudes that
require greater self-management.
MODULE 2: SEXUAL OFFENDING
To increase participant’s ability to disclose their sexual offending history and provide
opportunities for them to accept responsibility for the decisions and choices that led to their
offending.
MODULE 3: MAP OF OFFENDING
To help participants identify their offending pathway using a four-phase model of background
factors, immediate factors, offending and after offending. To assist participants to identify the
warning signs related to their offending.
MODULE 4: CONSEQUENCES
To encourage participants to develop empathic concern for victims and others by identifying
the negative consequences resulting from their crimes.
MODULE 5: INTIMACY, SEXUALITY & ATTACHMENTS
To assist participants to identify their attachment style, patterns of intimacy and sexual
behaviour and how these have hindered emotional
connection and a sense of wellbeing in their relationships.
MODULE 6: MANAGING EMOTIONS
To enable participants to understand how moods, feelings and emotions operate in their lives
by impacting on their behaviour, especially in their interactions with others. To ensure
participants have plans and strategies to manage their emotions in the future.
MODULE 7: NEW FUTURE
To enable participants to identify their risk factors for sexual offending and develop
management strategies for a future offence free and productive lifestyle.
Offender Reintegration: Programs Compendium
6.3
Medium Intensity SOP
The Medium Intensity SOP is a derivative of the high intensity program, covering the same
treatment areas (see previous section for details) relating to criminogenic needs identified
as applying to most sex offenders. However, the overall duration of the program and the
frequency of its delivery each week are reduced, designed to match the medium to low risk
(the ACT position is to include all sex offences where a high intensity program is not
required) and needs of sex offenders as determined by a combined Static 99R and Stable
2007 score (where both tools are applicable to the offence – where one tool has been used,
this will be case-noted, including the reasons).
The medium intensity program was designed around exercises and activities targeting
criminogenic and related responsivity needs. Not all participants will need to complete all
the exercises and activities. This will depend on the individual requirements of participants
as determined by professionals trained in behavioural assessment, intervention principles
and program facilitation for sex offenders. Thus, the moderate intensity program can be
tailored to meet individual offender’s criminogenic, and responsivity needs.
Offenders should only be placed on the waiting list for the program if they meet following
criteria:
1. Adult male sexual offenders.
2. Ready, willing, and able to undertake the program.
3. Sufficient time remaining in their sentence/order to complete the program.
4. Not assessed as requiring the High Intensity SOP.
5. Furthermore, it is recommended that offenders, where possible, have completed the
preparatory program, or similar, to enhance their ability to engage in and benefit from
participation.
Given the reduced intensity from the high intensity program, the Medium Intensity SOP may
be completed in less than 6 months.
Program schedule: 2 sessions per week, 3 hours per session OR 3 sessions per week, 2 hours
per session (15 mins break) – 6 hours total per week.
Offender Reintegration: Programs Compendium
7. Brief Intervention Programs (BIPs)
The Brief Intervention Programs (BIPs) are available to remandees and sentenced
offenders. The BIPs are psychoeducational and are not linked to specific offences or
offending behaviour. The BIPs have most utility with participants who require a low
intensity and/or short intervention, however, can also be used with participants who may
go on to undertake criminogenic programs.
Each BIP consists of five x 1.5 hour sessions, usually run over two weeks.
7.1
READINESS
This program aims to give participants an introduction to group based psychoeducational
programs with each session containing a variety of delivery methods with the view to
encourage confident engagement from all group members.
7.2
HEALTHY RELATIONSHIPS
This program aims to introduce participants to the idea of different relationships, assist
participants in understanding healthy/unhealthy relationship behaviours, and learn new
communication skills. Healthy Relationships also explores the concepts of conflict
resolution, boundaries, sexual consent, and relationship breakdown.
7.3
ALCOHOL & OTHER DRUGS
This program aims to assist participants to build confidence in being able to make changes,
develop an understanding of and basic skills to help manage Alcohol and Other Drug (AOD)
risks, support each other to help make positive choices in future and develop knowledge
and confidence to access other supports in AMC and community.
7.4
THRIVE
This program aims to improve general well-being, reduce symptoms of anxiety and stress,
enhance coping skills, to give support to and receive support from others.
7.5
THRIVE EXTENDED
This program aims to assist participants manage their emotions to help prevent aggressive
or impulsive behaviour, practice strategies to help get through crisis situations, receive
support from and provide support to others and develop a personalised toolbox of
strategies to use in difficult situations.
7.6
MAKING MY WAY
This program aims to help participants identify their short- and long-term goals, what they
need and what obligations they may have to help ensure a good future, what barriers may
be faced and what strategies might be needed to overcome the barriers.
Offender Reintegration: Programs Compendium
8. Solaris Therapeutic Community
8.1
Co facilitated with Karralika Programs Inc., the Solaris Therapeutic Community (TC) is a closed
entry residential program for male detainees in the AMC who have alcohol and other drug
dependency issues. It uses a ‘community as therapy ‘approach to treatment and ongoing
recovery. Solaris TC aims to provide a safe, secure, and supportive learning environment
within a correctional setting where participants can explore and establish change within a
social and personal context.
8.2
The program comprises of 20 weeks residential plus graduate support and up to 12 months
transition support post release.
8.3
To meet eligibility criteria for Solaris, all the following must be present:
• Detainee at AMC
• Male
• Sentenced
• 12 months remaining on the custodial part of sentence, and in the last 12 months of
custody
• Must not have unresolved appeal matters
8.4
The program comprises the following stages:
• Orientation (2 weeks): settling into the program
• Readiness (4 weeks): AOD education, general health, communication, intro to relapse
prevention
• Treatment (6 weeks): understanding yourself, collage week, strong emotions, relationships
• Commitment (4 weeks): resilience, self-esteem, self-image, relapse prevention, time
management, goal setting
• Graduate (flexible timeframe): relapse prevention strategies, planning for release and life
in the wider community
• Transition (up to 12 months): support to assist with community reintegration
8.5
During the Readiness and Treatment phases, participants are required to attend group
meetings, specific therapeutic sessions, and focus groups each weekday. There are sessions
facilitated by external agencies to deliver additional programs, for example, financial literacy
and creative therapy. There may also be in-house health-focussed education sessions, specific
men’s health topics, organised sports, cultural group sessions, and/or individual counselling.
All participants attend a weekly individual case management session with their allocated
Solaris Case Manager focussing on program comprehension and relapse prevention.
Offender Reintegration: Programs Compendium

All participants within the Therapeutic Community in treatment are eligible to undertake
individualised counselling sessions with the Solaris Therapeutic Community Counsellor.
Participants are to self-refer to the counselling sessions which are available on a weekly to
fortnightly basis dependant on availability and client need.
Throughout the Graduate phase, a participant is expected to attend all meetings along with co-
facilitating Readiness sessions with staff for new participants until such time as they gain
employment within the AMC, be moved to the Transitional Release Centre (TRC), or are
released from custody.
Within the transition phase, support is given to each voluntary participant to help practice and
maintain their commitment to recovery including help to establish links to additional services
for example, medical professionals, counsellors, and/or further AOD treatment options.
Offender Reintegration: Programs Compendium
9. Individual Interventions
9.1
The CPU can facilitate one on one intervention with internal or external providers, only in
circumstances where the detainee/offender is ineligible or unsuitable for group programs.
Individual interventions will not be offered if a suitable group program is available, and eligibility
and suitability criteria are met.
9.2
Group programs are derived from a known evidence base and offer participants opportunities to
learn from one another, while individual interventions do not. Group programs are also the most
efficient and can provide the most detailed information to the case manager in terms of
participation and progress.
9.3
Responsivity and other factors that may have significant implications for a person’s ability to
participate in group programs should be identified at the time of referral to enable timely
consideration of all options. Such factors may include, but are not limited to:
• Intellectual disability or cognitive impairment
• Insufficient time remaining on sentence to complete a group program.
• Doesn’t meet program eligibility criteria (this would include for SOP as not male etc.).
9.4
While trauma is a consideration regarding program suitability, it should be noted that many group
participants have experienced trauma, and that supported exploration of this can assist in
reducing risk. While identification of trauma at the time of referral is important, it does not in
itself preclude group participation.
9.5
The CPU will select the most appropriate provider based on skillset and availability. The focus and
parameters of individual intervention will be determined between the CPU and the provider. This
will include the nature of intervention, frequency, duration, and reporting requirements.
9.6
Individual intervention has most commonly been used to provide an intervention in respect of
sexual, violent, or other complex patterns of offending when eligibility and/or suitability for group
programs cannot be met.
Offender Reintegration: Programs Compendium

Document 2
Executive Governance Committee – Terms of Reference
ACTCS
Programs and
Services
Committee
Information and application package
1
ACTACTCS
Amendment history
Version Issue Date
Amendment Details
Author
February
0.1
First version for review
Ashleigh Marian
2023
Definitions
Term
Definition
ACTCS
ACT Corrective Services
JACS
Justice and Community Safety Directorate
AMC
Alexander Maconochie Centre
SOR
Statement of Requirements
TOR
Terms of Reference
ACTPS
ACT Public Sector
OFFICIAL
2
ACTACTCS
Introduction
ACT Corrective Services (ACTCS) is a business unit within the Justice and Community Safety
Directorate (JACS). ACTCS provide services which promote the rehabilitation and reintegration of
offenders into the community. Our vision is to be recognised as a leader in the provision of effective
corrective services which positively change lives, reduce reoffending, and prevent future victims. The
ACTCS Programs and Services Committee has been established in order to improve the integration,
coordination and the management of services for offenders. Our Strategic Plan supports the ACT
Government’s commitment to reduce recidivism by 25% by 2025.
Purpose
The AMC Programs and Services Committee is an advisory body who provide integrated clinical and
operational advice to inform program and service selection and/or continuance at the AMC. The
committee wil assess applications from internal and external services providers wishing to deliver
programs and or services, ensuring evidence based, best practice services and programs are made
available.
The Committee will be guided by principles of the ACTCS Integrated Offender Management
Framework, to ensure the operationalisation of an efficient, effective, and integrated model of
programs and services for offenders.
Meeting Administration and Protocol
The Committee will comprise of 7 members, including the Chair and Deputy Chair. The Chair may
invite additional participants to inform best practice of services and programs to achieve outcomes.
The Committee wil work together for best interest of community to deliver programs to provide
advice to ACTCS.
The Committee meets a minimum of 4 times per year. As far as practical.
Code of Conduct
ACTPS Values and Signature Behaviours
The Committee members are expected to demonstrate the fol owing:
•
Respect – treating others with sensitivity, courtesy and understanding in professional
manner
•
Integrity – recognise achievement, take responsibility are accountable for their decisions
and action and consistent when dealing with others
•
Collaboration – sharing information and resources together towards a shared goal
•
Innovation – open to and welcome change and new ideas from all sources
Application Process
All internal and external services wishing to deliver programs and services to detainees and
offenders will be required to submit an application addressing the below criteria. Supporting
documents may also be provided to evidence application.
You must address the following selection criteria and have regard to the assessment guidelines
outlined below:
• Outline your program’s purpose or operating model in how it contributes to the
improvements of ACTCS strategic plans.
• Demonstrate effective methods to accomplishing learning styles, what are your evidence
plans or intended outcomes.
OFFICIAL
3
ACTACTCS
• Provide details on the systems, and processes in place to manage and de-escalate a
heightening situation.
Supporting Documents
ACTCS Strategic Plan 2019-2024
ACT Public Sector Management ACT 1994
ACT Public Service Code of Conduct
ACT Public Sector Management Standards 2016
Building Communities, Not Prison (BCNP) Programs
Corrections Management Act 1997
Information Privacy Act 2014
JACS Procurement, Contract Management and Assurance Framework
Reducing Recidivism by 25% by 2025 Plan
Standards for Registered Training Organisation (RTOs) 2015
Territory Records Act 2002
Working With Vulnerable People (Background Checking) Act 2011
Work, Health and Safety Act 2011
Australian Skills Quality Authority
Completing the application
Please email the completed application to
xxxxxxxxxxxxxxxxxxxxxxxx@xxx.xxx.xx
ACTCS staff will acknowledge receipt of your submitted application within 5 working days. If you
require assistance or are seeking guidance on your application, please address enquires to the email
address list above. The Programs and Services Advisory Committee will assess your application at the
next scheduled sitting.
Assessment guidelines
The ACTC Programs and Services Committee will assess all applications on the following
requirements:
• Clarity of purpose/aims
• Scope/target cohort/knowledge of intended operating environment
• Operating model
• Evidence base- (current industry skil s and knowledge)
• Strategic/organisational alignment
• Funding
• Evaluation plan and measurement of outcomes (including pre and post measures)
• Organisational/corporate issues, e.g., WHS considerations, quality control, staff
qualifications/training/experience
• Risk management and escalation processes
• Impact on the operational environment and current service delivery
• Frequency of course delivery length and time
OFFICIAL
4
ACTACTCS
Outcomes
Following the Committees consideration, all parties will be advised of the outcome and if necessary,
the Committee make seek additional information.
Reviews
The success of the program or service being delivered is critical to ensure high quality outcomes. The
program or service should ensure that engagement surveys, attendance records, summary reports,
and participate feedback is gathered. After completion of the program, the providers wil undertake
program evaluation component and internal review. Continuous of programs and services may be
impacted if ACTCS is not able to assess effectiveness.
Confidentiality
ACTCS will not disclose the training details of detainees unless granted permission under the
legislative or compliance requirements set by regulatory body or persons.
Conflict of interest
Any committee members must disclose any conflict of interest in material interest—a committee
member has a material interest in an issue if the member has—
(a) a direct or indirect financial interest in the issue; or
(b) a direct or indirect interest of any other kind if the interest could conflict with the proper
exercise of the member’s functions in relation to the council’s consideration of the
issue.
The acceptance of gifts, benefits and donations may also introduce a conflict of interest. The
acceptance of a gift could be perceived as influencing the performance of a public employee’s duties,
which could result in a breach of section 9 of the PSM Act.
Public employees involved in tendering and contracting processes must maintain the highest ethical
standards. They must avoid any real or perceived conflict of interest by disclosing any relationship
with bidders. They must also ensure that advertising and selection processes are transparent, free
from bias and give each bidder adequate opportunity to demonstrate value for money against criteria.
FAQ’s
• When do I have to submit application? The Committee meeting is held every quarterly,
applications received 2 weeks prior the schedule meeting will be considered.
• What are information and the requirement need be submitted? You must address the
criteria outlined and consideration should be given to the assessment guidelines.
• Who registers or reviews my application? The registration form and 1 page pitch enable the
Committee members to understand the programs’ key purpose and take into the account on
potential value of this program for offenders.
• What happens to my applications if I’m not successful? You will be notified in writing by the
Programs and Services Advisory Committee.
OFFICIAL
5

Document 3
SafeSelect Psychometric Assessments - Candidate Information
What is psychometric assessment?
Psychometric assessments are objective, standardised measures of an individual’s abilities,
personality preferences and behaviour. Psychometric assessments are used in recruitment to allow
employers to better understand their candidates, and their suitability for the role. Psychometric
assessments provide an insight into a candidate’s potential, based on their personality, behavioural
preferences and cognitive ability.
What types of assessments will I be asked to complete?
You will be asked to complete two assessments:
1)
A cognitive ability assessment - measures verbal comprehension, numerical reasoning and
problem solving. This is a game-based assessment called Cognify, which requires you to move
through a series of modules or ‘games’ to complete the assessment.
2)
A personality and behaviour assessment – This is a multiple-choice assessment, which is
comprised of four questionnaires, each measuring different aspects of your personality, behavioural
preferences and work style.
How long will the assessment take?
The cognitive ability assessment consists of six ‘games’ that takes 5 minutes each, or approximately
30 minutes to complete.
The personality and behaviour assessment is untimed, and takes approximately 1 hour to complete.
In total, the assessments take approximately 1.5 hours to complete.
Can I prepare for the assessments?
Cognitive Ability Assessment
When you access the cognitive ability assessment you will be required to complete a number of
practice assessments before you complete the actual assessment. It is a requirement that you pass
the practice assessment before you are able to go on to complete the actual assessment. This
ensures you understand how to use the program and are capable of completing the assessment.
Personality and Behaviour Assessment
This assessment is based on your preferences, values and beliefs and therefore there isn’t any
preparation you can do prior to the assessment. We recommend that you answer all questions
honestly, and go with your ‘gut feel’ and first instinct when answering the questions. It’s best to
move through the questions relatively quickly, rather than over-thinking your answers. Generally
your first response will be the most accurate.
What kind of environment should I be in to complete the assessment?

We recommend the following conditions for when you complete the assessments:
Ensure you are comfortable, relaxed and well rested and wearing any required glasses or contact
lenses.
You are in a quiet environment that is free from distractions and interruptions (e.g. noise,
phones, other people) and have turned off your mobile phone.
Not suffering from any temporary illness or condition that would prevent you from doing your
best on the assessments.
Not affected by alcohol or other drugs that would prevent you from doing your best on the
assessments.
Not receiving help from others when answering assessment questions.
If completing assessments as part of a job application, aware that you will not be able to
complete the same tests again for 12 months.
What are the computer system requirements for the assessment?
Internet connection
Screen resolution of 1024 x 768 minimum
Google Chrome is the recommended browser.
Google Chrome can be downloaded at
https://www.google.com/chrome/index.html. If you are not able to use Google Chrome, you will
need to download the Unity Web Player plugin.
Pop-up blockers are disabled (turned off)
Please don't use a mobile device such as a smart phone or tablet to complete assessments. We can't
guarantee that the assessments will work properly on such devices and you may be disadvantaged
as a result.
What should I do if I need technical help?
Cognitive Ability Assessment
FAQ’s for the abilities assessment can be accessed a
t http://app.revelian.com/information/
Telephone support for the cognitive abilities assessment is available through contacting Revelian –
1300 137 937.
Personality and Behaviour Assessment and General Assessment Queries
FAQ’s for the personality and behaviour assessment are available at
http://test.aiofp.com.au/Faq.aspx?hs=true
Support for the personality and behaviour assessment is available through contacting the SafeSelect:
Email:
xxxxxxxxxxxxxxxxx@xxxxxxxxxxxx.xxx.xx
Phone: 1300 777 233 select option 1 for Service Desk.

For questions regarding the recruitment process and stage of your application, please contact the
organisation you are applying for.

Document 4

Document 5
Rahman, Mashfi
From:
McLellan, Karen
Sent:
Wednesday, 22 November 2023 9:59 AM
To:
Sch2
Cc:
Paul, Dougl
s2.2(a)(ii)
as
Subject:
RE: FOI - Renovations of the visits area in the AMC
OFFICIAL
Good morning Sch2
s2.2(a
Apologies for the delay
)(ii)
I was away from work yesterday
The ini al budget for the Gatehouse ( which was the visits area ) was $2,795,806.00
Kind Regards
Karen
Karen McLellan|
Project Officer – Social Infrastructure Branch (she/her)
Ph 02 62079187 M Sch2 s2.2(a)(ii) | E xxxxx.xxxxxxxx@xxx.xxx.xx
Infrastructure Delivery Partners| Major Projects Canberra | ACT Government
Callum Offices , Level 3 Pod B, 50 Easty Street, Woden ACT 2606
GPI Box 158, Canberra ACT 2601
From: Sch2 s2.2(a)(ii)
Sent: Tuesday, November 21, 2023 2:26 PM
To: McLellan, Karen <xxxxx.xxxxxxxx@xxx.xxx.xx>
Cc: Paul, Douglas <xxxxxxx.xxxx@xxx.xxx.xx>
Subject: FOI ‐ Renovations of the visits area in the AMC
OFFICIAL
Hi Karen,
We have received a FOI request regarding the budget allocated for renova ons for the visits area in the AMC.
These renova ons were done along with the Gatehouse area (under project AMC Gatehouse and stores expansion).
Would you be able to provide how much was spent in rela on to Visitor area – or how much was ini ally budgeted
for it?
1

Your prompt response would be greatly appreciated as we have limited me to address these requests effec vely.
Thanks
Sch2
| Director, Corporate Services | Finance and Business Services Unit S
Sch2 s2.2(a)(ii)
s2.2(a)(ii)
c
ACT Correc ve Services| Jus ce & Community Safety Directorate | ACT Governmen
h
t
L2, 2 Cons tu on Avenue, Canberra ACT 2601 | GPO Box 158 Canberra ACT 2601
2
s
2
.
2
(
a
)
(
i
i
)
Please consider the environment before prin ng this email ‐ or if prin ng is necessary, please print double‐sided
2

Document 6
POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
Correctional Officer
Branch
Custodial Operations
Class 3
Position Number
Multiple
Position Title
Correctional Officer
Correctional Officer
Classification
Correctional Officer Class 1
Class 2
Location
Court Transport Unit
Correctional Officer
Class 1
Last Reviewed
August 2023
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services is a part of the Justice and Community Safety Directorate, which delivers
and contributes to upholding the rule of law, the Westminister style of democratic government and
the principles of fairness, equity and tolerance in the relationship between the government and our
community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services which
positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
• The safe, secure, decent and humane management of offenders both in
custody and the community; and
• The provision of sustainable opportunities for offenders to lead law abiding
and productive lives in the community through rehabilitation and
reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport
Unit (CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education.
The Court Transport Unit is responsible for transporting detainees and remandees; and providing
safe care and custody of detainees and remandees in the ACT Courts.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
POSITION OVERVIEW
To adhere to the operational philosophy of ACT Corrective Services and promote a positive,
rehabilitative culture and environment.
WHAT YOU WILL DO
1. Perform the functions of a Correctional Officer in accordance with relevant legislation,
policies and procedures
2. Maintain security and order within correctional facilities.
3. Provide care and safe custody of all detainees within correctional facilities.
4. Supervise detainee activities and assist with the day to day running of correctional
facilities.
5. Respond to emergencies and incidents.
6. Participate in Case Management and promote detainee rehabilitation by encouraging and
facilitating participation in education, programs and pro-social activities.
7. Work in any correctional facility within ACT Corrective Services, as required and maintain
records in accordance with the
Territory Records Act 2002.
8. Undertake other duties appropriate to this level of classification which contribute to the
effective and efficient operation of the organisation, and maintain records in accordance
with the
Territory Records Act 2002.
Note: This position does not involve direct supervision of
staff.
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Demonstrated experience in dealing with a diverse range of people and situations requiring
problem solving and relationship management.
2. Ability to supervise offenders and contain incidents which jeopardise safety and security
by de-escalating conflicts, responding to complaints with empathy and a service-oriented
approach.
3. Proficient in using information technology to produce standard written documents, store
and protect information.
Behavioural Capabilities
1. Ability to listen and communicate clearly (verbally and in writing) with a range of
stakeholders at al levels, with a focus on client needs and satisfaction.
2. Build and maintain effective professional relationships, in order to work collaboratively and
provide a high quality service in line with the team’s objectives and client needs.
3. Contribute to workplace safety, value workplace diversity and uphold the principles and
values of the public service.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
Compliance Requirements/Qualifications
1. Relevant custodial experience or Certificate II in Correctional Practice are essential. If
Certificate II in Correctional Practice is not held it must be attained within 12 months of
date of entry to service.
2. Current unrestricted Driver’s license is essential.
3. Senior First Aid Certificate is essential
4. Relevant tertiary qualifications desirable.
5. This position requires pre-employment psychological and medical testing and Police record
check.
6. This position requires registration under the Working with Vulnerable People (Background
Checking) Act 2011.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Correctional Officer Class 1 (position number Various) and indicates how frequently each of these
requirements would be performed. Please note that ACTPS is committed to providing reasonable
adjustment and ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Occasionally
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Frequently
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Frequently
Exposure to potential y distressing case material
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018

POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
Senior Director,
Branch
Custodial Operations
Operations
Position Number
11356
Position Title
Dog Handler
Canine Unit Supervisor
Classification
Correctional Officer Class 1 (CO1)
Location
Alexander Machonochie Centre
Dog Handler
Last Reviewed
January 2023
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services (ACTCS) is a part of the Justice and Community Safety Directorate, which
delivers and contributes to upholding the rule of law, the Westminister style of democratic
government and the principles of fairness, equity and tolerance in the relationship between the
government and our community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services which
positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
• The safe, secure, decent and humane management of offenders both in
custody and the community; and
• The provision of sustainable opportunities for offenders to lead law abiding
and productive lives in the community through rehabilitation and
reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport
Unit (CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
POSITION OVERVIEW
The Dog Handler wil support ACTCS Drug Reduction Strategy and AMC barrier controls, by
providing a front line drug detection capability.
WHAT YOU WILL DO
Under the general direction of the Canine Unit Supervisor, the Dog Handler wil :
1. Deploy Corrections Search Dogs in accordance with legislation, policies, procedures and
guidelines.
2. Undertake operations in accordance with the Security Framework and contribute to its future
development
3. Monitor detainee communications to identify potential contraband introductions.
4. Collect, collate and exchange information relating to searches in accordance with organisational
policies and procedures.
5. Maintain the health, welfare and fitness of the dog in al operational and environmental
conditions.
6. Maintain security, detection and barrier control activities within a custodial facility and provide
reports and recommendations for actions based on findings, including but not limited to, search
operations within custodial Units and service and industrial areas.
7. Liaise and work collaboratively with the Security Team and Intel igence Unit to develop
strategies for the reduction of drug/contraband introduction to the prison.
8. From time to time assist other ACT agencies in the detection role as authorised by Senior
Director Operations and General Manager.
9. Attend training opportunities as required to maintain the dogs’ detection skil s.
10. Assist with other duties as directed for the day-to-day running of a correctional facility.
11. Maintain records in accordance with the
Territory Records Act 2002.
12. Maintain and exercise the Corrections Search Dog, including during days off, except during
periods of leave requiring ACTCS to provide Boarding facilities.
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
Professional / Technical Skills and Knowledge
1. Demonstrated ability to understand the principles of Corrections Search Dog deployment,
including developing and applying a search methodology, conducting fol ow-up search
activities and acting upon intel igence and feedback when received.
2. Ability to conduct searches, maintain security systems and contain incidents which
jeopardise safety, in accordance with relevant legislation, policy and procedure.
Behavioural Capabilities
1. Ability to listen and communicate clearly (verbally and in writing) with a range of
stakeholders at al levels, with a focus on client needs and satisfaction.
2. Ability to build and maintain effective professional relationships, in order to work
collaboratively and provide a high quality service in line with the team’s objectives and
client needs.
Compliance Requirements/Qualifications
1. Certificate II in Correctional Practice (Custodial) must be held or able to be attained within
12 months of date of entry to service.
2. Ability to meet physical/endurance requirements (successful applicants wil be required to
undergo a physical fitness assessment) for the position.
3. A Doctor’s certificate wil be required to complete physical requirements.
4. Completion of mandatory Dog Handler Training Course and refresher/ongoing training as
required.
5. Current unrestricted driver’s licence and Senior First Aid Certificate are essential
requirements.
6. Applicants will be required to house an ACTCS vehicle and an ACTCS dog in a secure yard.
7. Eligible applicants will be required to undergo pre-employment psychological testing and
medical testing and a Police Record check.
8. Current registration issued under the Working with Vulnerable People (Background Check)
Act 2011 is essential.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Correctional Officer Class 1 (position number 11356) and indicates how frequently each of these
requirements would be performed. Please note that ACTPS is committed to providing reasonable
adjustment and ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Occasionally
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Frequently
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Frequently
Exposure to potential y distressing case material
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018

POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
Correctional Officer
Branch
Custodial Operations
Class 3
Position Number
Multiple
Position Title
Correctional Officer
Correctional Officer
Classification
Correctional Officer Class 1
Class 2
Location
Alexander Machonochie Centre
Correctional Officer
Class 1
Last Reviewed
August 2023
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services is a part of the Justice and Community Safety Directorate, which delivers
and contributes to upholding the rule of law, the Westminister style of democratic government and
the principles of fairness, equity and tolerance in the relationship between the government and our
community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services which
positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
• The safe, secure, decent and humane management of offenders both in
custody and the community; and
• The provision of sustainable opportunities for offenders to lead law abiding
and productive lives in the community through rehabilitation and
reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport
Unit (CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education.
The Court Transport Unit is responsible for transporting detainees and remandees; and providing
safe care and custody of detainees and remandees in the ACT Courts.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
POSITION OVERVIEW
To adhere to the operational philosophy of ACT Corrective Services and promote a positive,
rehabilitative culture and environment.
WHAT YOU WILL DO
1. Perform the functions of a Correctional Officer in accordance with relevant legislation,
policies and procedures.
2. Maintain security and order within correctional facilities.
3. Provide care and safe custody of all detainees within correctional facilities.
4. Supervise detainee activities and assist with the day to day running of correctional
facilities.
5. Respond to emergencies and incidents.
6. Participate in Case Management and promote detainee rehabilitation by encouraging and
facilitating participation in education, programs and pro-social activities.
7. Work in any correctional facility within ACT Corrective Services, as required and maintain
records in accordance with the
Territory Records Act 2002.
8. Undertake other duties appropriate to this level of classification which contribute to the
effective and efficient operation of the organisation, and maintain records in accordance
with the
Territory Records Act 2002.
Note: This position does not involve direct supervision of
staff.
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Demonstrated experience in dealing with a diverse range of people and situations requiring
problem solving and relationship management.
2. Ability to supervise offenders and contain incidents which jeopardise safety and security
by de-escalating conflicts, responding to complaints with empathy and a service-oriented
approach.
3. Proficient in using information technology to produce standard written documents, store
and protect information.
Behavioural Capabilities
1. Ability to listen and communicate clearly (verbally and in writing) with a range of
stakeholders at al levels, with a focus on client needs and satisfaction.
2. Build and maintain effective professional relationships, in order to work collaboratively and
provide a high-quality service in line with the team’s objectives and client needs.
3. Contribute to workplace safety, value workplace diversity and uphold the principles and
values of the public service.
Compliance Requirements/Qualifications
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
1. Relevant custodial experience or Certificate II in Correctional Practice are essential. If
Certificate II in Correctional Practice is not held it must be attained within 12 months of
date of entry to service.
2. Current unrestricted Driver’s license is essential.
3. Senior First Aid Certificate is essential.
4. Relevant tertiary qualifications desirable.
5. This position may require pre-employment medical testing and Police record check.
6. This position requires registration under the Working with Vulnerable People (Background
Checking) Act 2011.
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Correctional Officer Class 1 (position number Various) and indicates how frequently each of these
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
requirements would be performed. Please note that ACTPS is committed to providing reasonable
adjustment and ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Occasionally
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Frequently
Exposure to potential y distressing case material
Frequently
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
Assistant Commissioner
Branch
Custodial Operations
Custodial Operations
Position Number
17617
Position Title
Canine Unit Supervisor
Senior Director
Classification
Custodial Officer Class 2 (CO2)
Operations
Location
Alexander Maconochie Centre
June 2023
Canine Unit
Last Reviewed
Supervisor
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation as wel as demonstrating the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services (ACTCS) is a part of the Justice and Community Safety Directorate, which
delivers and contributes to upholding the rule of law, the Westminister style of democratic
government and the principles of fairness, equity and tolerance in the relationship between the
government and our community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services
which positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
The safe, secure, decent and humane management of offenders both in custody and the
community; and
The provision of sustainable opportunities for offenders to lead law abiding and productive
lives in the community through rehabilitation and reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport Unit
(CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
POSITION OVERVIEW
The ACTCS Canine Unit is a smal unit based at the AMC deploying Correctional Dogs as part of the
strategic response to contraband reduction. The ACTCS Canine Unit requires a dynamic, proactive
and experienced dog handler to develop and drive their capability and meet the needs of the
AMC.
WHAT YOU WILL DO
Under the general direction of the Senior Director, Operations, the Canine Unit Supervisor wil :
• Deploy Correctional Dogs in accordance with legislation, policies, procedures and guidelines.
• Undertake canine search operations in accordance with the Security Framework and
contribute to its future development.
• Maintain and monitor the welfare of the detection dogs and ensure al legislative
requirements around the care of working dogs is adhered to.
• Monitor the performance and conduct regular training and assessment of Dog Handler teams
to ensure Dog Handler instructor qualifications are maintained and a quality service is
provided to ACTCS.
• Manage the safe storage of training drugs, including the renewal of training drugs with
Australian Federal Police, and ensure adherence to ACTCS procedures and the provisions of
the Medicines, Poisons and Therapeutic Regulations 2008.
• Contribute to workforce planning to ensure the effective deployment of detection dogs in the
corrections environment, supporting custodial staff and assisting with drug reduction.
• Source, assess and co-ordinate the procurement of detection dogs in line with policies and
procedures.
• Liaise and work col aboratively with the Operations Group and the Intel igence Unit to develop
strategies for the reduction of drug/contraband introduction to the prison.
• Ensure all administration pertaining to the welfare, ongoing care and deployment of the dogs
is completed, maintained and audited.
• Develop and maintain stakeholder relationships and inter-agency cooperation.
• This position does involve direct supervision of staff.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Demonstrated experience or background in Dog Handling including training and assessing
canine capability and in maintaining canine welfare in accordance with relevant
legislation, policy and procedure.
2. The ability to develop, contribute to and analyse operational, policy and legislative
requirements relating to the procurement and deployment of Correctional Dogs.
3. High level verbal and written communication skill, including the ability to communicate
and present to staff and stakeholders at al levels, in a busy operational environment.
Behavioural Capabilities
1. The ability to assess and manage competing priorities and meet deadlines in a fast-
changing environment.
2. The ability to cultivate productive working relationships with clients and stakeholders, to
achieve individual, team and organisational objectives.
3. Demonstrated experience in the supervision and management of a team, including
monitoring performance and conducting training, and the ability to work autonomously.
Compliance Requirements/Qualifications
1. Nationally recognized Certificate IV in Training & Assessment is highly desirable.
2. Training in Detection Dog handling by a recognised authority is highly desirable.
3. Relevant custodial experience or Certificate II in Correctional Practice is essential. If
Certificate II in Correctional Practice is not held it must be attained within 12 months of
date of entry to the service.
4. Background / Security clearance checks wil be conducted.
5. Must be an Australian Citizen or hold the right to work in Australia.
6. Driver’s license is essential.
7. This position does require a pre-employment medical.
8. This position requires a Working with Vulnerable People Check.
9. This position requires a reasonable level of fitness.
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Canine Unit Supervisor (P17617) and indicates how frequently each of these requirements would
be performed. Please note that ACTPS is committed to providing reasonable adjustment and
ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Frequently
Designated workstation
Frequently
STANDARD HOURS
FREQUENCY
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Occasionally
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Occasionally
Working in a call centre environment
Never
Working directly with the public
Frequently
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Occasionally
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Occasionally
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Occasionally
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Never
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Never
Low lighting
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Occasionally
Exposure to potential y distressing case material
Occasionally
OTHER
FREQUENCY
Uniform required
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – August 2018

POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
Director, Court
Branch
Custodial Operations
Transport Unit
Position Number
P13709
Position Title
Area Supervisor
Area Manager
Classification
Correctional Officer Class 2
Canberra Law Courts, Canberra City
and occasionally Head Office,
Location
Constitution Avenue and Alexander
Area Supervisor
Maconochie Centre, Hume
Last Reviewed
November 2023
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services is a part of the Justice and Community Safety Directorate, which delivers
and contributes to upholding the rule of law, the Westminister style of democratic government and
the principles of fairness, equity and tolerance in the relationship between the government and our
community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services which
positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
• The safe, secure, decent and humane management of offenders both in
custody and the community; and
• The provision of sustainable opportunities for offenders to lead law abiding
and productive lives in the community through rehabilitation and
reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport
Unit (CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education
The Court Transport Unit is responsible for transporting detainees and remandees; and providing
safe care and custody of detainees and remandees in the ACT Courts.
POSITION OVERVIEW
The CTU serves the Courts by transporting detainees to and from the Alexander Maconochie
Centre (AMC) and Bimberi Youth Justice Centre, as well as receiving offenders from the Police
Watch House and holding them in custody. The CTU staff operate out of the custodial suite
beneath the courts, escort and provide oversight to detainees both to and from and while in the
courtroom. As such the CTU is an extremely dynamic Unit exhibiting a high degree of
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
professionalism in a very visible role, building strong relationships with a range of stakeholders
and maintaining public safety.
This position wil work directly with offenders and detainees.
WHAT YOU WILL DO
Under the general direction of the Director, Court Transport Unit, the Correctional Officer 2 will:
1. Perform the functions of a Correctional Officer 2 in accordance with relevant legislation,
policies and procedures.
2. Maintain security and order within correctional facilities and assume control of operational
areas as required.
3. Ensure the provision of safe care, custody and management of al detainees within ACTCS
correctional facilities.
4. Assist with the day to day operation of CTU facilities, including:
• Supervision and management of staff;
• Al ocation of resources, and monitoring the workflow of Correctional Officer Class 1
• Supervision, training and development of staff including performance management,
assessment and feedback;
• Admission and discharge of detainees in accordance with relevant legislation,
policies and procedures.
5. Respond to emergencies and incidents.
6. Work in any correctional facility within ACT Corrective Services, as required.
7. Undertake other duties appropriate to this level of classification which contribute to the
effective and efficient operation of the organisation, and maintain records in accordance
with the
Territory Records Act 2002.
8. Maintain workplace health & safety including cleanliness of detainee and staff areas
ensuring they are cleaned to a satisfactory standard.
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Experience in the supervision and management of individual and team performance to
support career development in line with ACTCS performance and development plan.
2. Demonstrated experience in offender management which may include but not limited to
maintenance of security and safety procedures, case management and detainee
rehabilitation.
3. High proficiency in verbal and written English along with demonstrated ability to
understand, interpret and develop written routine workplace materials including reports
and submissions.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
Behavioural Capabilities
1. Ability to build and maintain effective working relationships and act with diplomacy and
discretion when dealing with sensitive and confidential issues.
2. Demonstrated ability to work effectively as an individual and within a team in order to
assess priorities and management competing deadlines in a fast-changing environment.
3. Contribute to workplace safety, value workplace diversity and make constructive
suggestions for the purpose of continuous improvement in accordance with the principles
and values of the public service.
Compliance Requirements/Qualifications
1. Relevant custodial experience or Certificate II in Correctional Practice are essential. If
Certificate II in Correctional Practice is not held it must be attained within 12 months of
date of entry to service;
2. Current unrestricted Driver’s license is essential.
3. Senior First Aid Certificate is essential.
4. Relevant tertiary qualifications desirable.
5. This position requires pre-employment psychological and medical testing and Police record
check.
6. This position requires registration under the Working with Vulnerable People (Background
Checking) Act 2011.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Correctional Officer Class 2 (position number 13709) and indicates how frequently each of these
requirements would be performed. Please note that ACTPS is committed to providing reasonable
adjustment and ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Frequently
General computer use
Frequently
Extensive keying/data entry
Occasionally
Graphical/analytical based
Occasionally
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Frequently
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Occasionally
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Frequently
Exposure to potential y distressing case material
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020

POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
Correctional Officer
Branch
Custodial Operations
Class 4
Position Number
Various
Position Title
Correctional Officer Class 2
Correctional Officer
Classification
Correctional Officer Class 2
Class 3
Location
Alexander Machonochie Centre
Correctional Officer
Class 2
Last Reviewed
July 2023
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services is a part of the Justice and Community Safety Directorate, which delivers
and contributes to upholding the rule of law, the Westminister style of democratic government and
the principles of fairness, equity and tolerance in the relationship between the government and our
community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services which
positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
• The safe, secure, decent and humane management of offenders both in
custody and the community; and
• The provision of sustainable opportunities for offenders to lead law abiding
and productive lives in the community through rehabilitation and
reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport
Unit (CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education
The Court Transport Unit is responsible for transporting detainees and remandees; and providing
safe care and custody of detainees and remandees in the ACT Courts.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
POSITION OVERVIEW
To adhere to the operational philosophy of ACT Corrective Services and promote a positive,
rehabilitative culture and environment.
WHAT YOU WILL DO
1. Perform the functions of a Correctional Officer 2 in accordance with relevant legislation,
policies and procedures
2. Maintain security and order within correctional facilities and assume control of operational
areas as required.
3. Ensure the provision of safe care, custody and management of al detainees within ACTCS
correctional facilities.
4. Assist with the day to day operation of ACTCS correctional facilities, including:
• Supervision and management of staff;
• Allocation of resources, case-loads and monitoring the workflow of Correctional
Officer Class 1 case officers;
• Supervision, training and development of staff including performance management,
assessment and feedback;
• Admission and discharge of detainees in accordance with relevant legislation,
policies and procedures.
5. Respond to emergencies and incidents.
6. Supervise Correctional Officer Class 1 case officers and participate in case management,
promoting detainee rehabilitation by encouraging participation in and facilitating
education, programs and pro-social activities.
7. Work in any correctional facility within ACT Corrective Services, as required.
8. Undertake other duties appropriate to this level of classification which contribute to the
effective and efficient operation of the organisation, and maintain records in accordance
with the
Territory Records Act 2002.
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Experience in the supervision and management of individual and team performance to
support career development in line with ACTCS performance and development plan.
2. Demonstrated experience in offender management which may include but not limited to
maintenance of security and safety procedures, case management and detainee
rehabilitation.
3. High proficiency in verbal and written English along with demonstrated ability to
understand, interpret and develop written routine workplace materials including reports
and submissions.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
Behavioural Capabilities
1. Ability to build and maintain effective working relationships and act with diplomacy and
discretion when dealing with sensitive and confidential issues.
2. Demonstrated ability to work effectively as an individual and within a team in order to
assess priorities and management competing deadlines in a fast-changing environment.
3. Contribute to workplace safety, value workplace diversity and make constructive
suggestions for the purpose of continuous improvement in accordance with the principles
and values of the public service.
Compliance Requirements/Qualifications
1. Relevant custodial experience or Certificate II in Correctional Practice are essential. If
Certificate II in Correctional Practice is not held it must be attained within 12 months of
date of entry to service;
2. Current unrestricted Driver’s license is essential.
3. Senior First Aid Certificate is essential
4. Relevant tertiary qualifications desirable.
5. This position requires pre-employment psychological and medical testing and Police record
check.
6. This position requires registration under the Working with Vulnerable People (Background
Checking) Act 2011.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Correctional Officer Class 2 (position number Various) and indicates how frequently each of these
requirements would be performed. Please note that ACTPS is committed to providing reasonable
adjustment and ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Occasionally
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Frequently
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Frequently
Exposure to potential y distressing case material
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020

POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business Unit/Agency ACT Corrective Services
Deputy Commissioner
Branch
Custodial Operations
Custodial Operations
Position Number
49415
Position Title
Area Manager
Classification
Correctional Officer Class 3 (CO3)
Director
Court Transport Unit
Location
Court Transport Unit, Canberra City
Last Reviewed
March 2022
Area Manager
(CO3)
The Australian Capital Territory Public Service (ACTPS) is a values based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.6 – April 2021
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services (ACTCS) is a part of the Justice and Community Safety Directorate, which
delivers and contributes to upholding the rule of law, the Westminister style of democratic
government and the principles of fairness, equity and tolerance in the relationship between the
government and our community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services
which positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
The safe, secure, decent and humane management of offenders both in custody and the
community; and
The provision of sustainable opportunities for offenders to lead law abiding and productive
lives in the community through rehabilitation and reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
• secure operations of the Alexander Maconochie Centre (AMC) and the Court Transport
Unit (CTU);
• safe and humane management of detainees; and
• delivery of rehabilitative opportunities for detainees through programs, industries and
education
The CTU is responsible for transporting detainees and remandees; and providing safe care and
custody of detainees and remandees in the ACT Courts.
POSITION OVERVIEW
The Correctional Officer Class 3 (CO3) at the CTU holds the position of Area Manager and is
required to adhere to the operational philosophy of ACTCS and promote a positive, rehabilitative
culture and environment.
Justice & Community Safety Directorate Position Description Version 1.6 – April 2021
WHAT YOU WILL DO
Under the direction of the Director, CTU, the Area Manager, CO3 will:
1. Provide leadership, supervision and management of staff and operations in Correctional
facilities, ensuring the:
• Safe care and custody of detainees;
• Maintenance of security and supervision of staff and detainees;
• Admission and discharge of detainees in accordance with relevant legislation.
2. Assume control of the facility in the absence of the Director, CTU.
3. Assist in training/development including the provision of work performance
assessments and feedback.
4. Prepare reports and undertake investigations as required.
5. Ensure staff and detainees comply with relevant legislation, policies and procedures.
6. Work in any correctional facility within ACTCS, as required
. 7. Undertake other duties appropriate to this level of classification which contribute to
the effective and efficient operation of the organisation, as directed.
8. Maintain records in accordance with the
Territory Records Act 2002.
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Demonstrated experience in the management of resources such as financial, human,
information technology and records of the designated area within policy guidelines and
procedures.
2. Demonstrated experience in offender management, including maintenance of security
and safety procedures, case management and detainee rehabilitation.
3. Excel ent verbal and written communication skil s along with demonstrated ability to
compose complex written materials including reports, submissions and procedural
policies.
Behavioural Capabilities
1. Ability to lead, motivate and train staff, including the ability to establish priorities and
manage competing deadlines for self and others.
2. High level interpersonal skills with the ability to build and maintain professional working
relationships, including the ability to consult, negotiate and liaise effectively with a diverse
range of people.
Justice & Community Safety Directorate Position Description Version 1.6 – April 2021
3. The ability to promote tolerance and mutual respect for diversity, actively contribute to an
ethical public sector workplace and participate in ethical decision-making within a custodial
environment.
Compliance Requirements/Qualifications
1. Relevant custodial experience and Certificate II and Certificate IV in Correctional Practice
(Custodial) are essential. If Certificate II in Correctional Practice is not held it must be
attained within 12 months of date of entry to service.
2. Current unrestricted Driver’s license is essential.
3. Senior First Aid Certificate is essential
4. Relevant tertiary qualifications are desirable.
5. This position requires pre-employment psychological and medical testing and Police record
check.
6. This position requires registration under the
Working with Vulnerable People (Background
Checking) Act 2011.
Justice & Community Safety Directorate Position Description Version 1.6 – April 2021
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Area Manager CO3 (P49415) and indicates how frequently each of these requirements would be
performed. Please note that ACTPS is committed to providing reasonable adjustment and ensuring
al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Occasionally
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Occasionally
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
Justice & Community Safety Directorate Position Description Version 1.6 – April 2021
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Occasionally
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Occasionally
Exposure to potential y distressing case material
Occasionally
Justice & Community Safety Directorate Position Description Version 1.6 – April 2021
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.6 – April 2021

POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
Senior Director
Branch
Custodial Operations
Position Number
Various
Position Title
Correctional Officer
Correctional Officer
Classification
Correctional Officer Class 3
Class 4
Alexander Machonochie Centre /
Location
Court Transport Unit
Correctional Officer
Class 3
Last Reviewed
April 2023
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services is a part of the Justice and Community Safety Directorate, which delivers
and contributes to upholding the rule of law, the Westminister style of democratic government and
the principles of fairness, equity and tolerance in the relationship between the government and our
community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services which
positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
• The safe, secure, decent and humane management of offenders both in
custody and the community; and
• The provision of sustainable opportunities for offenders to lead law abiding
and productive lives in the community through rehabilitation and
reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport
Unit (CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education
The Court Transport Unit is responsible for transporting detainees and remandees; and providing
safe care and custody of detainees and remandees in the ACT Courts.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
POSITION OVERVIEW
To adhere to the operational philosophy of ACT Corrective Services and promote a positive,
rehabilitative culture and environment.
WHAT YOU WILL DO
1. As a manager of an area provide the leadership, supervision and management of staff and
operations in Correctional facilities, ensuring that:
• Safe care and custody of detainees;
• Maintenance of security and supervision of staff and detainees;
• Admission and discharge of detainees in accordance with relevant legislation.
2. Assume control of the facility in the absence of the Officer in Charge
3. Monitor and contribute to the implementation and effective operation of systemic Case
Management including:
• Supervision of the CO2 in the allocation of resources and caseloads;
• Attendance at the Sentence Planning Group;
• Chair High Risk Assessment team meetings as required;
• Advise on detainee classification and placement.
4. Assist in training/development including the provision of work performance assessments
and feedback.
5. Prepare reports and undertake investigations as required.
6. Ensure staff and detainees comply with relevant legislation, policies and procedures.
7. Work in any correctional facility within ACT Corrective Services, as required
. 8. Undertake other duties appropriate to this level of classification which contribute to the
effective and efficient operation of the organisation, and maintain records in accordance
with the
Territory Records Act 2002.
WHAT YOU REQUIRE
The fol owing capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Demonstrated experience in the management of resources such as financial, human,
information technology and records of the designated area within policy guidelines and
procedures.
2. Demonstrated experience in offender management which may include but not limited to
maintenance of security and safety procedures, case management and detainee
rehabilitation.
3. Excel ent verbal and written communication skil s along with demonstrated ability to
persuade, influence and compose complex written materials including reports,
submissions and procedural policies.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
Behavioural Capabilities
1. Ability to lead, motivate and train staff, to establish priorities and manage competing
deadlines for self and others.
2. High level interpersonal skills with the ability to build and maintain professional working
relationships including the ability to consult, negotiate and liaise effectively with a diverse
range of people.
3. Promote tolerance and mutual respect for diversity, actively contribute to an ethical public
sector workplace and participate in ethical decision-making within a custodial
environment.
Compliance Requirements/Qualifications
1. Relevant custodial experience or Certificate II in Correctional Practice are essential. If
Certificate II in Correctional Practice is not held, it must be attained within 12 months of
date of entry to service.
2. Current unrestricted Driver’s license is essential.
3. Senior First Aid Certificate is essential.
4. Relevant tertiary qualifications desirable.
5. This position requires pre-employment psychological and medical testing and Police record
check.
6. This position requires registration under the Working with Vulnerable People (Background
Checking) Act 2011.
WORK ENVIRONMENT DESCRIPTION
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
The fol owing work environment description outlines the inherent requirements of the role of
Correctional Officer Class 3 (position number Various) and indicates how frequently each of these
requirements would be performed. Please note that ACTPS is committed to providing reasonable
adjustment and ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Occasionally
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
Working outdoors
Frequently
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Frequently
Exposure to potential y distressing case material
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020

POSITION DESCRIPTION
Directorate
Justice and Community Safety
Reporting Relationships
Business
Unit/Agency
ACT Corrective Services
General Manager
Branch
Custodial Operations
Position Number
Various
Position Title
Operations Manager
Senior Director
Accommodation/
Classification
Correctional Officer Class 4
Operations
Location
Alexander Machonochie Centre
Correctional Officer
Class 4
Last Reviewed
July 2023
The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all
employees are expected to embody the prescribed core values of respect, integrity, col aboration
and innovation, as wel as demonstrate the related signature behaviours.
DIRECTORATE OVERVIEW
The Justice and Community Safety Directorate (the Directorate) seeks to maintain a safe, just and
resilient community in the ACT.
This will be realised by working with the ACT government, key stakeholders and the community to:
• Strengthen community safety;
• Protect people’s rights and interests;
• Care for and support vulnerable people;
• Enhance access to justice; and
• Build community resilience to emergency.
To achieve our vision for a safe, just and resilient community, the Directorate aims to be community-
minded; human-rights focussed; inclusive and diverse; passionate about its work; and committed to
making a positive difference.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
The Directorate advises and supports the fol owing ministerial portfolios:
• Chief Minister
• Attorney-General
• Minister for Gaming
• Minister for Consumer Affairs
• Minister for Police and Emergency Services
• Minister for Corrections
• Minister for Human Rights, and
• Special Minister of State.
BUSINESS UNIT/AGENCY OVERVIEW
ACT Corrective Services (ACTCS) is a part of the Justice and Community Safety Directorate, which
delivers and contributes to upholding the rule of law, the Westminister style of democratic
government and the principles of fairness, equity and tolerance in the relationship between the
government and our community.
Our Values: Respect | Integrity | Col aboration | Innovation | Dignity
Our Vision: To be recognised as a leader in the provision of effective Corrective Services
which positively change lives, reduce re-offending and prevent future victims.
Our Mission: To contribute to a safer community through:
The safe, secure, decent and humane management of offenders both in custody and the
community; and
The provision of sustainable opportunities for offenders to lead law abiding and productive
lives in the community through rehabilitation and reintegration.
BRANCH OVERVIEW
Custodial Operations is responsible for the:
secure operations of the Alexander Machonochie Centre (AMC) and the Court Transport
Unit (CTU);
safe and humane management of detainees; and
delivery of rehabilitative opportunities for detainees through programs, industries and
education
The Court Transport Unit is responsible for transporting detainees and remandees; and providing
safe care and custody of detainees and remandees in the ACT Courts.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
POSITION OVERVIEW
The Correctional Officer will adhere to the operational philosophy of ACT Corrective Services and
promote a positive, rehabilitative culture and environment.
WHAT YOU WILL DO
1. Responsibility for managing a team of custodial managers and officers undertaking all
aspects of custodial operations day to day business.
2. Manage/assist in emergency response where required.
3. Undertake on cal Duty Manager role on a rostered basis and as required.
4. Planning and execution of individual management plans for High Risk, Vulnerable and
complex needs detainees in consultation with relevant stakeholders.
5. Membership of multidisciplinary and Offender Management Centric committees including,
but not limited to, High Risk Assessment Team, Intensive Case Management, Violence
Reduction Team and AMC Security Committee.
6. Support Senior Directors and the General Manager in relation to staffing matters including
rosters, leave, behavioural and performance matters, grievances and compensation issues
(including Gradual Return to Work – GRTW) as required, and where appropriate, liaise with
People and Workplace Strategy (PWS).
7. Organise and oversee the yearly completion of Correctional Officer Personal Achievement
and Development Plans (PADP) and Probation reports.
8. Contribute to staff welfare activities and initiatives with a clear focus on staff wel being.
9. Maintain centre wide cleanliness, hygiene, security and detainee behavioural standards.
10. Work in any correctional facility within ACT Corrective Services, as required and maintain
records in accordance with the
Territory Records Act 2002.
WHAT YOU REQUIRE
The following capabilities form the criteria that are required to perform the duties and
responsibilities of the position.
Professional / Technical Skills and Knowledge
1. Demonstrated management experience in the delivery of quality correctional service and
organisational resources.
2. Demonstrated ability to maintain safety and security information and procedures, plan and
monitor responses to incidents and provide support and leadership to teams.
3. Demonstrated ability to manage and oversee projects in justice and offender services,
including the ability to develop strategies to maintain project quality and the ability to
maintain effective communication with key stakeholders.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
Behavioural Capabilities
1. Demonstrated strong written and verbal communication skills, including the proven ability
to use information to make decisions on a broad range of complex, sensitive and critical
issues and the ability to contribute to the development of effective communication
strategies.
2. Proven team management experience in a diverse environment, including the ability to
coach and mentor staff, prioritise own and team workloads and develop the team to
improve individual and team performance.
3. Willingness to engage, represent and promote the organisation, including a commitment
to continuous improvement, upholding and supporting the values and principles of the
public service and contributing to workplace safety.
4. A strong commitment to detainee rehabilitation, including the ability to work with
vulnerable individuals, over-represented detainee populations and female detainees.
Compliance Requirements/Qualifications
1. Relevant custodial experience or Certificate II in Correctional Practice are essential. If
Certificate II in Correctional Practice is not held it must be attained within 12 months of
date of entry to the service.
2. Current unrestricted Driver’s license is essential.
3. Senior First Aid Certificate is essential.
4. Relevant tertiary qualifications are desirable.
5. This position may require pre-employment psychological and medical testing and Police
record check.
6. This position requires registration under the Working with Vulnerable People (Background
Checking) Act 2011.
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
WORK ENVIRONMENT DESCRIPTION
The fol owing work environment description outlines the inherent requirements of the role of
Correctional Officer Class 4 (position number Various) and indicates how frequently each of these
requirements would be performed. Please note that ACTPS is committed to providing reasonable
adjustment and ensuring al individuals have equal opportunities in the workplace.
ADMINISTRATIVE
FREQUENCY
Telephone use
Occasionally
General computer use
Occasionally
Extensive keying/data entry
Occasionally
Graphical/analytical based
Never
Sitting at a desk
Occasionally
Standing for long periods
Occasionally
Designated workstation
Occasionally
STANDARD HOURS
FREQUENCY
Flexible working hours (access to flex time)
Never
Fixed or specified start/finish times
Frequently
Expected to work extensive hours over a significant period due to
the nature of the duties
Occasionally
Access to Accrued Days Off (ADO’s)
Never
Peaks and troughs
Never
Frequent overtime
Occasionally
Rostered shift work
Frequently
SOCIAL DEMANDS
FREQUENCY
Work with others towards shared goals in a team environment
Frequently
Work in isolation from other staff (remote supervision)
Never
Working in a call centre environment
Never
Working directly with the public
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
PHYSICAL DEMANDS
FREQUENCY
Distance walking (large buildings or inter-building transit)
Frequently
Working outdoors
Frequently
MANUAL HANDLING
FREQUENCY
Lifting 0 – 5kg
Occasionally
Lifting 5 – 10kg
Occasionally
Lifting 10kg+
Never
Climbing
Never
Reaching
Occasionally
Bending/squatting
Occasionally
Push/pull
Occasionally
Sequential repetitive movements in a short amount of time
Never
TRAVEL
FREQUENCY
Frequent travel – multiple work sites
Occasionally
Frequent travel – driving
Occasionally
Frequent travel – interstate
Never
SPECIFIC HAZARDS
FREQUENCY
Working at heights
Never
Exposure to extreme temperatures
Occasionally
Operation of heavy machinery e.g. forklift
Never
Confined spaces
Occasionally
Excessive noise
Occasionally
Low lighting
Occasionally
Handling of dangerous goods/equipment
Occasionally
Working with asbestos
Never
Potential to encounter agitated customers
Frequently
Exposure to potential y distressing case material
Frequently
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
OTHER
FREQUENCY
Uniform required
Frequently
Personal Protective Equipment (PPE) required
Occasionally
Justice & Community Safety Directorate Position Description Version 1.0 – January 2020
Document Outline