Our reference: FOI 24/25-0959
GPO Box 700
Canberra ACT 2601
8 March 2025
1800 800 110
ndis.gov.au
Dan Collins
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Dan Collins
Freedom of Information request — Notification of Decision
Thank you for your correspondence of 14 December 2024 (your correspondence), seeking
access under the
Freedom of Information Act 1982 (FOI Act) to documents held by the
National Disability Insurance Agency (NDIA).
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to the fol owing documents:
“…Dear National Disability Insurance Agency,
As per the Freedom of Information Act I am requesting access to the below
documents:
The official NDIS webpage titled 'Frequently asked questions about legislation'
(available at
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ndis.gov.
au%2Fchanges-ndis-legislation%2Ffrequently-asked-questions-about-
legislation&data=05%7C02%7Cfoi%40ndis.gov.au%7C6a45542991444c2b6a5b08d
d1c077be1%7Ccd778b65752d454a87cfb9990fe58993%7C0%7C0%7C6386975408
22488083%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiI
wLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C6000
0%7C%7C%7C&sdata=XZ9ztJ3aJvBz6L8Th4JBVamk9yvRrUNAKoCdxd3B03w%3
D&reserved=0) has been updated several times since its creation and publication to
add, change, and remove content.
- I am requesting a copy of each version of this FAQ webpage that was published
between 14 December 2024 and its initial publication date.
I don't know what format you use to archive these on your end, but I am wil ing to
receive the documents in any format that is available. I can see that the current live
page can be downloaded using the website’s built-in 'Save page as PDF' function, if
that is an option, that would be great…”
Processing Timeframes
The FOI Act provides 30 calendar days for the processing of a FOI request after it is
received. As your valid FOI request was received on 14 December 2024, the original due
date to provide you with a decision was 13 January 2025.
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On 10 January 2025, you agreed via email to a 30-day extension of time under section 15AA
of the FOI Act, making 12 February 2025 the new date to provide you with a decision on
access.
As described in our email, the extension of time was requested because the agency is
currently experiencing a high volume of FOI requests. I apologise for the delay this has
caused in providing you with a decision.
As we were not able to complete your application by the legislated due date of 12 February
2025, your application is regarded as a deemed refusal under section 15AC of the FOI Act.
Despite this, I have continued to process your application. I apologise for the delay and
confirm that you retain your right to seek external review of this decision. Details are set out
in
Attachment B to this letter.
Searches Conducted
I engaged with consultations with the following business area to obtain documents within
their possession which may fall within the scope of your FOI request:
• Online Team
As a result of this search, thirteen (13) documents were located, this search was undertaken
between 22 February and 28 February 2025. An assessment of the documents by the FOI
Team determined that all 13 documents fall within the scope of your request.
Decision
I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your
request and the reasons for my decision are set out below.
In total, 13 documents relevant to the scope of your request were located, I have decided to:
• Grant access to 13 documents in full
In reaching my decision, I took the fol owing into account:
• your correspondence outlining the scope of your request
• the nature and content of the documents falling within the scope of your request
• the FOI Act
• the FOI Guidelines published under section 93A of the FOI Act
• consultation with relevant NDIA staff
The decision in relation to each document is detailed in the schedule of documents at
Attachment A.
Review Rights
Your rights to see a review of my decision, or lodge a complaint, are set out at
Attachment B.
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Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email
at xxx@xxxx.xxx.xx.
Yours sincerely
Patrick (PHO293)
Senior Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
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Attachment A
Schedule of Documents for FOI 24/25-0959
Document
Page
Description
Access Decision
number
number
1
1-5
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 6 September 2024
2
6-14
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 13 September 2024
3
15-24
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 20 September 2024
4
25-40
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 3 October 2024
5
41-59
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 9 October 2024
6
60-79
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 14 October 2024
7
80-100
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 18 October 2024
8
101-123
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 29 October 2024
9
124-147
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 13 November 2024
1
Document
Page
Description
Access Decision
number
number
10
148-173
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 15 November 2024
11
174-202
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 22 November 2024
12
203-233
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 27 November 2024
13
234-264
NDIA Website - Frequently Asked Questions About Legislation
FULL ACCESS
Date: 10 December 2024
5
Attachment B
Your review rights
As this matter was a deemed refusal, internal review of this decision is not an option.
However, if you have concern with any aspect of this decision, please contact the NDIA FOI
team by email
xxx@xxxx.xxx.xx or by post:
Freedom of Information Section
Information Release, Privacy and Legal Operations
Reviews and Information Release Division
National Disability Insurance Agency
GPO Box 700
CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on the OAIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Onli
ne: www.oaic.gov.au
Post: GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone: 1300 363 992 (local cal charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman wil consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone: 1300 362 072 (local cal charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated.
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