FOI 24.25 1528 Decision Notice of Decision.pdf

Our reference: FOI 24/25-1528

GPO Box 700
Canberra ACT 2601
1800 800 110
27 June 2025
ndis.gov.au

Cat
Right to Know

By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx

Dear Cat

Freedom of Information request — Notice of Decision

Thank you for your correspondence of 16 March 2025 (your correspondence), seeking
access under the Freedom of Information Act 1982 (FOI Act) to documents held by the
National Disability Insurance Agency (NDIA).

The purpose of this letter is to provide you with a decision on your request.

Scope of your request
You have requested access to the fol owing documents:

"...A statement provided for an article by Julie Cross (published in the Daily
Telegraph on 15 March 2025) included the following:

‘An NDIA spokesman said the NDIS Act expressly requires human decision-making
and “it is incorrect to connect the NDIS in any way, shape or form to Robodebt and
doing so is unfounded, irresponsible and may cause unnecessary distress and
harm.”...’

Please provide unredacted copies of:

- Al email correspondence between the NDIA media team and Daily Telegraph in
relation to this article
- All email correspondence between the media team and other NDIA staff relating to
development and clearance of the statement provided
- Any associated attachments

1

Please consider all information in this correspondence relevant, except the following
acceptable redactions:
- email addresses and phone numbers
- last names of non-SES staff
- personal information relating to individual participants..."

Processing Timeframes
The FOI Act provides 30 calendar days for the processing of an FOI request after it is
received. As your valid FOI request was received on 16 March 2025, the original due date
for your request was 15 April 2025.

On 24 March 2025, the FOI Team wrote to you requesting your agreement to a 30-day
extension of time under section 15AA of the FOI Act. On 24 March 2025 you responded to
our request stating you did not agree to an extension of time; therefore, the original due date
stil  stands.

Despite this, I have continued to process your application. I apologise for the delay and
confirm that you retain your right to seek external review of this decision. Details are set out
in Attachment B to this letter.

Searches conducted
Searches were conducted by staff within the Media branch for documents relevant to the
scope of your FOI request:

As a result of this search, seventy (70) documents were located, this search was undertaken
between 24 March and 3 April 2025 and was overseen by senior staff.

Decision
I am the authorised officer pursuant to section 23(1) of the FOI Act to make a decision on
this FOI request.

I have decided to:
•  Grant access in full to 9 documents
•  Grant access in part to 46 documents in accordance with section 22 – Access to
edited copies with exempt or irrelevant matter deleted on the grounds that the
deleted material is considered irrelevant to your request and exempt under 47C –
2

Public interest conditional exemptions – deliberative process of the FOI Act;
and
• Refuse access to 15 documents on the grounds that the documents are fully exempt
under 47C – Public interest conditional exemptions – deliberative process of the
FOI Act;

Section 22 – Access to edited copies with exempt or irrelevant material deleted
Section 22 of the FOI Act permits an agency to prepare and provide an edited copy of a
document where the agency has decided to refuse access to an exempt document or that to
give access to a document would disclose information that would reasonably be regarded as
irrelevant to the request for access.

On 16 March 2025, you confirmed via email that you had no objections to email addresses,
phone numbers and non-SES staff surnames considered irrelevant to the scope of your
request.

I have identified both irrelevant and exempt material in 46 documents and am satisfied that it
is reasonably practicable to remove this material and release the documents to you in
material form.

For ease of reading, where a page within a document has had a full redaction applied –
meaning all content on the page has been exempted from disclosure – that page has been
removed from the released document bundle.

The decision in relation to each document is detailed in the schedule of documents at
Attachment A.

Reasons for decision
Deliberative processes (section 47C)
Section 47C of the FOI Act conditionally exempts a document if its release would disclose
deliberative matter in the nature of, or relating to, opinion, advice or recommendation
obtained, prepared or recorded, or consultation or deliberation that has taken place, in the
course of, or for the purposes of, the deliberative processes involved in the functions of an
agency.

Paragraph 6.59 of the FOI Guidelines provides that deliberative process generally refers to
the process of weighing up or evaluating competing arguments or considerations or to
3

thinking processes – the process of reflection, for example, upon the wisdom and
expediency of a proposal, a particular decision or a course of action.

Thirty-four (34) of the documents contain deliberative matter in the form of opinion, advice
and recommendations recorded in the course of assisting NDIA staff to reach a consensus
on a response to the media enquiry.

Section 47C(2) of the FOI Act provides that deliberative matter does not include purely
factual material. The FOI Guidelines provide that ‘purely factual material’ does not extend to
factual material that is an integral part of the deliberative content and purpose of a
document, or is embedded in or intertwined with the deliberative content such that it is
impractical to excise it.

I am satisfied that these documents contain information that meets the definition of
‘deliberative matter’. I am also satisfied that to the extent that the parts of the documents that
contain factual material, the factual material is an integral part of the deliberative content, or
is embedded or intertwined with the deliberative content such that is it impractical to excise.

Accordingly, I am satisfied that the documents are conditional y exempt under section 47C of
the FOI Act.

Public interest considerations – section 47C
Section 11A(5) of the FOI Act states:

The agency or Minister must give the person access to the document if it is

conditionally exempt at a particular time unless (in the circumstances) access to the

document at that time would, on balance, be contrary to the public interest.

Irrelevant factors
I have examined the irrelevant factors in section 11B(4) of the FOI Act and I am satisfied I
have not taken into account any irrelevant factors in reaching my decision.

Factors favouring disclosure
I have considered the factors favouring disclosure as set out in section 11B(3) of the FOI
Act. The relevant factors being whether access to the document would:

4

(a)  promote the objects of this Act (including all the matters set out in section 3 and
3A);
(b)  inform debate on a matter of public importance;
(c)  promote effective oversight of public expenditure

In favour of disclosure, I have considered these factors, and have determined that disclosure
of the information in the documents would promote the objects of the FOI Act (including all
matters set out in sections 3 and 3A). Additionally, disclosure of the information would inform
debate on a matter of public importance.

This is because providing access to documents held by the NDIA allows for increased
scrutiny, discussion, comment, and review of government held information.

I have therefore decided to afford significant weight to this factor in favouring disclosure of
the document to you.

Factors weighing against disclosure
The FOI Act does not list any factors weighing against disclosure. These factors wil  depend
on the circumstances. However, the inclusion of the exemptions and conditional exemptions
in the FOI Act recognises that harm may result from the disclosure of some types of
documents in certain circumstances.

The factors I find relevant to this request are that release of this information could
reasonably be expected to:

•  risk misrepresent the agency’s final position, as preliminary advice and drafts may
be misinterpreted in isolation – without the context, quality assurance, and fact
checking that inform the agency’s final considered response.
•  hinder frank and candid discussions between senior executives of the agency,
undermining internal deliberative processes noting that the communications are part
of the consideration and development of a final agency communication.

On balance
I am satisfied, based on the above, the public interest factors against disclosure outweigh
the factors for disclosure, and that, on balance, it is against the public interest to release the
information to you. Accordingly, I find that the information is exempt under sections 47C of
the FOI Act.
5

Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment B.

Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email at xxx@xxxx.xxx.xx.
Yours sincerely

Kate (KIM627)
Senior Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division

6

Attachment A
Schedule of Documents for FOI 24/25-1528

Document
Page
Description
Access Decision
Comments
number
number
1
1
Email: Media Request
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025

removed under section
Time: 10:33 AM
22 of the FOI Act

2
2
Email: FYI_Media enquiry (NewsCorp) – ART matters
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025

removed under section
Time: 10:45 AM
22 of the FOI Act

3
3
Email: FYI_Media enquiry (NewsCorp) – ART matters
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025

removed under section
Time:10:49 AM
22 of the FOI Act

4
4-5
Email: Re_FYI_Media enquiry (NewsCorp) – ART
REFUSED ACCESS

matters
Exemption(s) claimed:
Date: 05 March 2025
s47C – deliberative
Time: 11:27 AM
processes

5
6-7
Email: Re_FYI_Media enquiry (NewsCorp) – ART
REFUSED ACCESS

matters
Exemption(s) claimed:
Date: 05 March 2025
s47C – deliberative
Time: 11:33 AM
processes

6
8-9
Email: Re_FYI_Media enquiry (NewsCorp) – ART
REFUSED ACCESS

matters
Exemption(s) claimed:
Date: 05 March 2025
s47C – deliberative
Time: 11:40 AM
processes

4

Document
Page
Description
Access Decision
Comments
number
number
7
10
Email: Re_Media request (34)
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025
removed under section
Time: 11:48 AM
22 of the FOI Act

7.1
11
Email Attachment: Re_Media request (34)
FULL ACCESS

Date: 05 March 2025
Time: 11:48 AM

7.2
12
Email Attachment: Re_Media request (34)
FULL ACCESS

Date: 05 March 2025
Time: 11:48 AM

8
13
Email: Re_Media request (34)
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025

removed under section
Time: 11:51 am
22 of the FOI Act

9
14-16
Email: Re_FYI_Media enquiry (NewsCorp) – ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 11:58 AM
processes

10
17-19
Email: Re_FYI_Media enquiry (NewsCorp) – ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 11:59 AM
processes

11
20-21
Email: Re_FYI_Media enquiry (NewsCorp) – ART
REFUSED ACCESS

matters
Exemption(s) claimed:
Date: 05 March 2025
s47C – deliberative
Time: 12:27 PM
processes

8

Document
Page
Description
Access Decision
Comments
number
number
12
22-25
Email: Re_FYI_Media enquiry (NewsCorp) – ART
REFUSED ACCESS

matters
Exemption(s) claimed:
Date: 05 March 2025
s47C – deliberative
Time: 12:54 PM
processes

12.1
26
Email Attachment: Re_FYI_Media enquiry (NewsCorp) –
FULL ACCESS

ART matters
Date: 05 March 2025
Time: 12:54 PM

12.2
27
Email Attachment: Re_FYI_Media enquiry (NewsCorp) –
FULL ACCESS

ART matters
Date: 05 March 2025
Time: 12:54 PM

13
28-30
Email: Re_FYI_Media enquiry (NewsCorp) – ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 13:55 PM
processes

14
31-32
Email: FOR REVIEW_NewsCorp_ART
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025
removed under section
Time:14:36 PM
22 of the FOI Act

15
33-35
Email: RE_ FYI_ Media enquiry (NewsCorp) - ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 15:00 PM
processes

9

Document
Page
Description
Access Decision
Comments
number
number
16
36-39
Email: RE_ FYI_ Media enquiry (NewsCorp) - ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 15:01 PM
processes

17
40-42
Email: RE_FOR REVIEW_NewsCorp_ART
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025
removed under section
Time: 15:03 PM
22 of the FOI Act

18
43-46
Email: RE_FYI_Media Enquiry (NewsCorp) - ART
REFUSED ACCESS

Date: 05 March 2025
Exemption(s) claimed:
Time: 15:12 PM
s47C – deliberative

processes

19
47-51
Email: RE_FYI_Media Enquiry (NewsCorp) - ART
REFUSED ACCESS

Date: 05 March 2025
Exemption(s) claimed:
Time: 15:16 PM
s47C – deliberative

processes

20
52-57
Email: RE_FYI_Media Enquiry (NewsCorp) - ART
REFUSED ACCESS

Date: 05 March 2025
Exemption(s) claimed:
Time: 15:39 PM
s47C – deliberative

processes

21
58-61
Email: For review Media enquiry (NewsCorp) – ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 16:53 pm
processes

10

Document
Page
Description
Access Decision
Comments
number
number
22
62-67
Email: RE_FYI_Media Enquiry (NewsCorp) - ART
REFUSED ACCESS

Date: 05 March 2025
Exemption(s) claimed:
Time: 17:02 PM
s47C – deliberative

processes

23
68-70
Email: Re_For review_Media enquiry (NewsCorp) –
REFUSED ACCESS

ART matters
Exemption(s) claimed:
Date: 05 March 2025
s47C – deliberative
Time: 17:10 PM
processes

24
71-73
Email: Re_For review_Media enquiry (NewsCorp) –
REFUSED ACCESS

ART matters
Exemption(s) claimed:
Date: 05 March 2025
s47C – deliberative
Time: 17:11 PM
processes

25
74-77
Email: Re_For review_Media enquiry (NewsCorp) –
PARTIAL ACCESS
Irrelevant material
ART matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 17:29 PM
processes

26
78-82
Email: Re_For review_Media enquiry (NewsCorp) –
PARTIAL ACCESS
Irrelevant material
ART matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 17:34 PM
processes

27
83-85
Email: FOR REVIEW Media enquiry (NewsCorp) – ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 17:43 PM
processes

11

Document
Page
Description
Access Decision
Comments
number
number
27.1
86
Email Attachment: FOR REVIEW Media enquiry
FULL ACCESS

(NewsCorp) – ART matters
Date: 05 March 2025
Time: 17:43 PM

27.2
87
Email Attachment: FOR REVIEW Media enquiry
FULL ACCESS

(NewsCorp) – ART matters
Date: 05 March 2025
Time: 17:43 PM

28
88-90
Email: RE_FOR REVIEW_Media enquiry (NewsCorp) –
PARTIAL ACCESS
Irrelevant material
ART matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 18:02 PM
processes

29
91-93
Email: Matt S review_NewsCorp – ART matters
PARTIAL ACCESS
Irrelevant material
Date: 05 March 2025
Exemption(s) claimed:
removed under section
Time: 18:17 PM
s47C – deliberative
22 of the FOI Act

processes

30
94-96
Email: Fw_ FOR REVIEW_ Media enquiry (NewsCorp) -
PARTIAL ACCESS
Irrelevant material
ART matters
Exemption(s) claimed:
removed under section
Date: 05 March 2025
s47C – deliberative
22 of the FOI Act
Time: 18:45 PM
processes

31
97-99
Email: FOR REVIEW Media enquiry (NewsCorp) – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 05 March 2025
22 of the FOI Act
Time: 18:52 PM

12

Document
Page
Description
Access Decision
Comments
number
number
31.1
100
Email Attachment: FOR REVIEW Media enquiry
FULL ACCESS

(NewsCorp) – ART matters
Date: 05 March 2025
Time: 18:52 PM

31.2
101
Email Attachment: FOR REVIEW Media enquiry
FULL ACCESS

(NewsCorp) – ART matters
Date: 05 March 2025
Time: 18:52 PM

32
102-103  Email: FOR REVIEW Media enquiry (NewsCorp) – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 05 March 2025
22 of the FOI Act
Time: 18:59 PM

33
104-106  Email: ASSISTANCE REQD Media enquiry NewsCorp –
PARTIAL ACCESS
Irrelevant material
ART matters
removed under section
Date: 05 March 2025
22 of the FOI Act
Time: 19:18 PM

34
107-109  Email: RE_ASSISTANCE REQD_Media enquiry
PARTIAL ACCESS
Irrelevant material
(NewsCorp) – ART matters
removed under section
Date: 05 March 2025
22 of the FOI Act
Time: 20:18 PM

35
110-112  Email: RE_ASSISTANCE REQD Media enquiry
PARTIAL ACCESS
Irrelevant material
NewsCorp – ART matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 07:55 AM

13

Document
Page
Description
Access Decision
Comments
number
number
36
113-116  Email: FW_ASSISTANCE REQD Media enquiry
PARTIAL ACCESS
Irrelevant material
NewsCorp – ART matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 09:22 AM

37
117-120  Email: RE_ASSISTANCE REQD Media enquiry
PARTIAL ACCESS
Irrelevant material
NewsCorp – ART matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 09:40 AM

38
121-125  Email: FW_ASSISTANCE REQD Media enquiry
PARTIAL ACCESS
Irrelevant material
NewsCorp – ART matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 09:43 AM

39
126-128  Email: FYI_ Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 12:01 PM

40
129-131  Email: RE_ FYI_ Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 12:02 PM

41
132-135  Email: RE_ FYI_ Updated response to NewsCorp – ART
REFUSED ACCESS

matters
Exemption(s) claimed:
Date: 06 March 2025
s47C – deliberative
Time: 12:24 PM
processes

14

Document
Page
Description
Access Decision
Comments
number
number
42
136-138  Email: RE_ FYI_ Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 12:28 PM

43
139-142  Email: RE_ FYI_ Updated response to NewsCorp – ART
REFUSED ACCESS

matters
Exemption(s) claimed:
Date: 06 March 2025
s47C – deliberative
Time: 12:28 PM
processes

44
143-146  Email: RE_ FYI_ Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
Exemption(s) claimed:
removed under section
Date: 06 March 2025
s47C – deliberative
22 of the FOI Act
Time: 12:30 PM
processes

45
147-150  Email: RE_ FYI_ Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 12:39 PM

46
151-154  Email: RE_ FYI_ Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 12:46 PM

47
155-159  Email: RE_FYI_Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 12:52 PM

15

Document
Page
Description
Access Decision
Comments
number
number
48
160-164  Email: RE_FYI_Updated response to NewsCorp – ART
PARTIAL ACCESS
Irrelevant material
matters
removed under section
Date: 06 March 2025
22 of the FOI Act
Time: 12:53 PM

49
165-167  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
removed under section
Time: 15:48 PM
22 of the FOI Act

49.1
168
Email Attachment: NewsCorp (ART)_Follow-up Qs
FULL ACCESS

Date: 06 March 2025
Time: 15:48 PM

50
169-172  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
removed under section
Time: 15:59 PM
22 of the FOI Act

51
173-176  Email: NewsCorp (ART)_Follow-up Qs
REFUSED ACCESS

Date: 06 March 2025
Exemption(s) claimed:
Time: 17:14 PM
s47C – deliberative

processes

52
177-181  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
Exemption(s) claimed:
removed under section
Time: 17:26 PM
s47C – deliberative
22 of the FOI Act

processes

53
182-186  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
Exemption(s) claimed:
removed under section
Time: 17:48 PM
s47C – deliberative
22 of the FOI Act

processes

16

Document
Page
Description
Access Decision
Comments
number
number
54
187-191  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
Exemption(s) claimed:
removed under section
Time: 17:57 PM
s47C – deliberative
22 of the FOI Act

processes

55
192-196  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
Exemption(s) claimed:
removed under section
Time: 21:24 PM
s47C – deliberative
22 of the FOI Act

processes

56
197-200  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
Exemption(s) claimed:
removed under section
Time: 21:15 pm
s47C – deliberative
22 of the FOI Act

processes

57
201-205  Email: NewsCorp (ART)_Follow-up Qs
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
Exemption(s) claimed:
removed under section
Time: 21:26 PM
s47C – deliberative
22 of the FOI Act

processes

58
206-207  Email: Re_Media request
PARTIAL ACCESS
Irrelevant material
Date: 06 March 2025
removed under section
Time: 15:35 PM
22 of the FOI Act

59
208-213  Email: For awareness Clarification questions from
REFUSED ACCESS

NewsCorp – ART matters
Exemption(s) claimed:
Date: 07 March 2025
s47C – deliberative
Time: 12:16 PM
processes

60
214-216  Email: Re_Media request
PARTIAL ACCESS
Irrelevant material
Date: 08 March 2025
removed under section
Time: 09:01 AM
22 of the FOI Act

17

Document
Page
Description
Access Decision
Comments
number
number
61
217
Email: FW_Concern
PARTIAL ACCESS
Irrelevant material
Date: 02 April 2025
removed under section
Time: 11:40 AM
22 of the FOI Act

18

Attachment B
Your review rights
As this matter was a deemed refusal, internal review of this decision is not an option.
However, if you have concern with any aspect of this decision, please contact the NDIA FOI
team by email xxx@xxxx.xxx.xx or by post:
Freedom of Information Section
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
GPO Box 700
CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on the OAIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Online: www.oaic.gov.au
Post:   GPO Box 5218, Sydney NSW 2001
Email:  xxxxxxxxx@xxxx.xxx.xx
Phone: 1300 363 992 (local cal  charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman wil  consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone: 1300 362 072 (local cal  charge)
Email:  xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated.
19