This is an HTML version of an attachment to the Freedom of Information request 'NDIS Access Request Queue (May 2025)'.

Date: Wed, 07 May 2025 02:55:28 +0000
Subject: Re: FOI 24/25-1883 – Your request for information – Acknowledgement & Extension of Time Request [SEC=OFFICIAL]
From: Stuart <xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx>
To: foi <xxx@xxxx.xxx.xx>

[You don't often get email from xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx. Learn why this is important at https://aka.ms/LearnAboutSenderIdentification ]

Dear foi,



I don’t agree to the extension of 30 days.



Thank you,



Stuart



-----Original Message-----



Dear Stuart







Freedom of Information Request: Acknowledgement



Thank you for your request of 3 May 2025, made under the Freedom of

Information Act 1982 (FOI Act), for information held by the National

Disability Insurance Agency (NDIA).







Scope of your Request



You have requested access to:







“I request access to this information under the Freedom of Information

Act.







1. The total number of access requests and/or persons that are currently

awaiting an access decision, and;







a). The number of access requests/persons that have been awaiting a

decision for 21 days or less.







b). The number of access requests/persons that have been awaiting a

decision for 112 days or more.











--------------------







So long as it is clearly stated in the decision, I’m fine with “currently”

to be interpreted as either:











- The date this request has been made (3 May 2025).







- The date the data is accessed by the staff member fulfilling this

request.











Please choose whichever option allows the request to be completed most

easily.







Thank you”







Processing Timeframes



In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory

period for processing your request commenced from 4 May 2025. This 30-day

period expires on 2 June 2025







The 30-day period can be extended in a number of ways, including with your

agreement.





Extension of Time Request:



Unfortunately, it is currently taking us a little longer than 30 days to

process FOI requests due to a very high volume of incoming matters. I am

therefore seeking your agreement to a 30-day extension of time under

section 15AA of the FOI Act. If you agree to this extension, the new due

date for us to decide on your request will be 2 July 2025.







Please let us know if you agree by 9 May 2025









Explanation of Extension of Time Request:



The reason I am seeking an extension of time is to ensure I preserve your

review rights under the FOI Act.



FOI applicants are normally entitled to exercise a right of internal

review if they are unsatisfied with the outcome of an FOI decision.

However, this right of review lapses if a FOI decision is not made within

the statutory timeframe. This is because if an agency doesn’t issue their

decision within the statutory timeframe, they are deemed to have refused

the request for documents. If this situation happens, it will limit your

options for formal review to only contacting the OAIC.



You are not obligated to agree to this request, you would still retain

your review rights with our regulatory body OAIC (Office of the Australian

Information Commission).



Irrelevant Information



Section 22 of the FOI Act allows an Agency to redact information from

documents if that information would reasonably be regarded as irrelevant

to a request for access.







Given the nature of your request, it does not seem that NDIA staff

members’ surnames and contact details would be relevant to you. Can you

please send me a reply email confirming that such details are irrelevant

to your request for access?



Action Required

1. Can I please request a response regarding our request for a 30-day

extension of time, by 9 May 2025







Next steps



I have completed some preliminary work on your request, however your

matter will be allocated to an authorised FOI decision-maker for any

further action. The decision-maker may need to contact you to discuss a

range of matters, including refining the scope of your request.







We will contact you using the email address you have provided. Please

advise if you would prefer us to use an alternative means of contact.







In the meantime, if you have any questions or need help, please contact us

at [1][NDIA request email].







Regards







Alana AFW410



Senior Freedom of Information Officer



Information Release, Privacy and Legal Operations Branch



Reviews and Information Release Division



National Disability Insurance Agency



T 1800 800 110 E [2][NDIA request email]



[3]NDIA logo



[4]LGBTIQA+ rainbow graphic



The NDIA acknowledges the Traditional Custodians of Country throughout

Australia and their continuing connection to land, sea and community. We

pay our respects to them and their cultures and to Elders past, present

and emerging.



[5]Aboriginal and Torres Strait Islander flags graphic















-------------------------------------------------------------------

Please use this email address for all replies to this request:

xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx



This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&data=05%7C02%7Cfoi%40ndis.gov.au%7Cf4232ca7f6da45f510bc08dd8d12a1ad%7Ccd778b65752d454a87cfb9990fe58993%7C0%7C0%7C638821833365411984%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=UjZrExxx5xH7IA%2BLDeBaNqoJ%2Fze9WgPKJRGJaxwwNWg%3D&reserved=0



Please note that in some cases publication of requests and responses will be delayed.



If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.



-------------------------------------------------------------------