This is an HTML version of an attachment to the Freedom of Information request 'Reference documents relating to Model Litigant Obligations (MLO)'.









FOI 24/25-2051
Acknowledgment of Country
Page 4 of 28
2




FOI 24/25-2051
It’s the vibe…..
Page 5 of 28
3



FOI 24/25-2051
The model litigant obligation
• Appendix B of the Legal Services
Directions 2017
• Overseen by the Attorney General
through the Office of Legal services
Directions (OLSC)
• NDIA MLO guidelines are on the web
Page 6 of 28
4



FOI 24/25-2051
2A  Tribunal’s objective
In carrying out its functions, the Tribunal must pursue the 
objective of providing a mechanism of review that:
(a)
is accessible; and
(b)
is fairjusteconomicalinformal and quick; and
(c)
is 
proportionate to the importance and complexity of
the matter; and
(d)
promotes public trust and confidence in the
decision-making of the Tribunal.
Page 7 of 28
5



FOI 24/25-2051
National Disability Insurance 
Agency v Davis 
[2022] FCA 1002
The Agency has no ‘stake’ in the 
outcome of an AAT application  
other than assisting the Tribunal to 
reach the correct or preferable 
decision. 
(Mortimer J as she then was  at [44])
Page 8 of 28
6



FOI 24/25-2051
Complaints investigated
• More than 80 complaints have been
investigated and recommendations made
• Of these, the number of actual determined
breaches has been low – 5
• However, there have been multiple areas
of concern and ‘near misses’
Page 9 of 28
7





FOI 24/25-2051
What is an adversarial 
approach?
Based upon complaints made, an adversarial approach is one 
where:
• NDIA is relying on legal technicalities or communicating in
legally technical language
• There is a power imbalance between a legally represented
NDIA and a self-represented applicant
• NDIA delegates do not attend conferences  and/or do not
participate in the conference
• Counsel has been engaged, instructed by a lawyer, to appear
at a hearing, particularly an interlocutory hearing
• The scope of the issues before the Tribunal ‘creeps’ on the
initiative of the NDIA
• Perception that lawyers are acting unethically
Page 11 of 28
9



FOI 24/25-2051
Evidence and IME’s
• Complaints about evidence tended to focus on:
– NDIA requiring more evidence to be filed when the
participant feels all the evidence requested has been
filed but it is ‘never enough’
– Summonses that are late or intrusive
• Complaints about IME’s tended to focus on:
– Briefing issues – what evidence was included or not
included in the brief
– Unnecessary IME
– Late IME
Page 12 of 28
10



FOI 24/25-2051
Tribunal/Court commentary
GXFS and NDIA [2020] AATA 4555
• The NDIA sought consent to a release from the implied
undertaking in circumstances where a participant may have
felt that agreement on the substantive application was
dependant on the agreement to the release of the implied
undertaking.
NDIA v Davis [2022] FCA 1002
• The NDIA ‘deluged’ the Tribunal with submission in contrast to
the ‘more manageable’ submissions by the participant
NJDF and NDIA [2022] AATA 2138
• The NDIA did not comply with directions of the AAT due to the
“complex supports needs team” within the Agency in
circumstances where the challenging but achievable agreed
timetable had been set in the best interests of the child
participant
Page 13 of 28
11

FOI 24/25-2051
Please note – pages 15 to 26 of this document bundle have been removed pursuant to  
section 47C (deliberative processes) and section 47F (personal privacy) of the FOI Act 
(1982). 
Page 14 of 28



FOI 24/25-2051
Conclusion
• NDIA has an obligation to :
– assist the Tribunal to make its decision (LSD)
– Assist the Tribunal to fulfill its s 2A objectives (AAT 
Act)
• Assisting the Tribunal goes much further than just 
assisting it to make a correct or preferable decision on 
the material before it – this is only one of the obligations 
on the NDIA
• We are also required to assist the Tribunal to be 
accessible, fair, just, economical, informal and quick.
Page 27 of 28
24