Our reference: FOI 24/25-2384
GPO Box 700
Canberra ACT 2601
1800 800 110
23 July 2025
ndis.gov.au
Dan Collins
Right to Know
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Dan Collins,
Freedom of Information request — Notice of Decision
Thank you for your correspondence of 30 June 2025
(your correspondence), seeking
access under the
Freedom of Information Act 1982 (FOI Act) to documents held by the
National Disability Insurance Agency
(NDIA).
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to the following documents:
"...The official NDIS webpage titled 'Frequently asked questions about
legislation'....has been updated several times since its creation and publication to
add, change, and remove content. I am requesting a copy of each version of this
FAQ webpage that was published between 2 May 2025 and 30 June 2025..."
Processing Timeframes
The FOI Act provides 30 calendar days for the processing of an FOI request after it is
received. As your valid FOI request was received on 30 June 2025, the original due date for
your request was 30 July 2025.
On 01 July 2025, the FOI Team wrote to you requesting your agreement to a 30-day
extension of time under section 15AA of the FOI Act. On 02 July 2025 you responded to our
request stating you did not agree to an extension of time; therefore, the original due date still
stands.
Searches conducted
Searches were conducted by the Online team for documents relevant to the scope of your
FOI request
As a result of this search ten (10) documents were located. This search was undertaken
between 11 July and 18 July 2025 and was overseen by senior staff.
Decision
I am the authorised officer pursuant to section 23(1) of the FOI Act to make a decision on
this FOI request.
I have decided to grant access in full to ten (10) documents. In reaching my decision, I took
the following into account:
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- your correspondence outlining the scope of your request
- the nature and content of the documents falling within the scope of your request, and
noting the information contained within the documents was at a time publicly
available on the NDIS website.
- the provisions of the FOI Act including the Objects of the FOI Act set out in Section 3
- The FOI Guidelines published under section 93A of the FOI Act, in particular Part 3
which provides guidance on processing and deciding on requests for access
The decision in relation to each document is detailed in the schedule of documents at
Attachment A.
Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment B.
Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email at xxx@xxxx.xxx.xx.
Yours sincerely
Emmanuel (EJC065) Assistant Director, Freedom of Information
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
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Attachment A
Schedule of Documents for FOI 24/25-2384
Document
Page
Description
Access Decision
number
number
1 1-22
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 15 May 2025
2 23-45
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 19 May 2025
3 46-69
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 22 May 2025
4 70-93
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 29 May 2025
5 94-116
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 30 May 2025
6 117-141
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 04 June 2025
6
Document
Page
Description
Access Decision
number
number
7 142-166
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 12 June 2025
8 167-191
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 19 June 2025
9 192-216
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 26 June 2025
10 217-241
NDIA Website - Frequently asked questions about
FULL ACCESS
Legislation
Date: 27 June 2025
4
ATTACHMENT B
Your review rights
Internal Review
The FOI Act gives you the right to apply for an internal review of this decision.
If you wish to seek an internal review of the decision, you must apply for the review, in
writing, within 30 days of receipt of this letter.
No particular form is required for an application for internal review, but to assist the review
process, you should clearly outline your grounds for review (that is, the reasons why you
disagree with the decision). Applications for internal review can be lodged by email to
xxx@xxxx.xxx.xx or sent by post to:
Freedom of Information Section
Complaints Management and FOI Branch
General Counsel Division
National Disability Insurance Agency
GPO Box 700
CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act also gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on the OAIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Online:
www.oaic.gov.au
Post:
GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone:
1300 363 992 (local call charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone:
1300 362 072 (local call charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated.
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