Our reference: FOI 25/26-0583 (LEXD 9017)
GPO Box 700
Canberra ACT 2601
1800 800 110
3 October 2025
ndis.gov.au
Mr G
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Mr G
Freedom of Information request — Notification of Decision
Thank you for your correspondence of 3 September 2025, in which you requested access to
documents held by the National Disability Insurance Agency (NDIA), under the
Freedom of
Information Act 1982 (FOI Act).
I confirm we have received and accepted your request as a Section 16 Transfer from the
Department of Social Services.
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to the fol owing documents:
“Could you please provide me with any and all of the Music Therapy review findings.”
Communication
On 15 September 2025, we have responded to your request, and requested you withdraw.
Our reasoning for this, was that the relevant documents had been published on our NDIS
website and were therefor publicly available. We have provided subsequent links to both the
Review and the Evidence Summary, as they contained the relevant documents.
I note that with our email correspondence we have also provided documents from our
disclosure log, that had previously been released in relation to a previous request.
As the relevant information had been provided and was publicly available, we had sought
your consent to withdraw the request.
As we have not had a response to date, we have continued to process your request.
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Decision on access to documents
I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your
request and the reasons for my decision are set out below.
I have identified 3 documents which fall within the scope of your request.
These documents were identified as being publicly available and published on the NDIS
external website. I note links to these pages have been provided to you as per our email of
15 September 2025.
I have decided to grant access to 3 documents in full.
In reaching my decision, I took the fol owing into account :
• your correspondence outlining the scope of your request
• the nature and content of the documents falling within the scope of your request
• the FOI Act
• the FOI Guidelines published under section 93A of the FOI Act
• the NDIA’s operating environment and functions.
Release of documents
The documents for release, are attached to the notification of decision email.
I note that I have attached these documents un-edited and sourced from the below site.
I note that these documents are publicly available as per the below:
Information on the Agency’s Independent review and associated documents can be located
here: Independent review into art and music supports | NDIS and here: Evidence Summary:
Art and music therapy | NDIS.
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Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment A.
Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email at xxx@xxxx.xxx.xx.
Yours sincerely
Beau (BJA068)
Senior Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
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Attachment A
Your review rights
Internal Review
The FOI Act gives you the right to apply for an internal review of this decision. The review
wil be conducted by a different person to the person who made the original decision.
If you wish to seek an internal review of the decision, you must apply for the review, in
writing, within 30 days of receipt of this letter.
No particular form is required for an application for internal review, but to assist the review
process, you should clearly outline your grounds for review (that is, the reasons why you
disagree with the decision). Applications for internal review can be lodged by email to
xxx@xxxx.xxx.xx or sent by post to:
Freedom of Information Section
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
GPO Box 700
CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act also gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on OAIC’s website via: OAIC Web
Form, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Online: OAIC Web Form
Post:
GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone:
1300 363 992 (local cal charge)
Website: www.oaic.gov.au
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman wil consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone: 1300 362 072 (local cal charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated.
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