
PO Box 7820, Canberra BC ACT 2610
24 November 2025
Our reference: LEX 88705
LEX 87723
Mr Steven Roddis
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Mr Roddis,
Acknowledgement of your request for Internal Review of a Freedom of Information Decision
I refer to your request, for internal review of the Freedom of Information (FOI) decision made by an
authorised decision maker of Services Australia (the Agency) dated 19 November 2025.
Decision on internal review
Your request was received by the Agency on 19 November 2025. The Agency has 30 days from the
day after that date to process your request. You should therefore expect a decision from us by 19
December 2025.
In accordance with s 54C of the
Freedom of Information Act 1982 (FOI Act) a person (other than the
person who made the original decision) will be the decision maker for this internal review.
Administrative Release of Documents
The Agency has administrative access arrangements ('the arrangements') for the release of certain
documents without the need for a formal FOI request. If you agree to the release of documents under
these arrangements, we may provide you with documents under the arrangements, where
appropriate.
Any parts of your FOI request that are addressed by documents being released under the
arrangements will be considered withdrawn. The arrangements do not extend to information or
materials of third parties. You will be notified when documents are released to you under the
arrangements.
Disclosure Log
Please note information released under the FOI Act may be published in a disclosure log on the
Agency's website. Section 11C of the FOI Act requires this publication, however it is subject to certain
exceptions, including where publication of personal, business, professional or commercial information
would be unreasonable.
Personal information of Agency staff
We consider staff details to be personal information of those staff members. As part of the FOI
application process, we will seek your consent to exclude the following information from documents
that may be captured by your request:
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• names of Services Australia staff below the Senior Executive level (junior staff)
• direct staff telephone numbers, signatures, logon identifiers and email addresses.
If you agree consent to exclude this information, we will treat it as outside the scope of your request
and therefore irrelevant under section 22 of the FOI Act.
How we will send documents to you
Unless you have requested to receive correspondence and documents relating to your FOI request
via post, we will communicate with you via the email address on page 1 of this letter. Some documents
may be too large to send to you via email. If applicable, we will seek your consent to provide the
requested documents to you via SigBox, a secure file sharing platform. Please advise us as soon as
possible if you wish correspondence or documents to be sent to another address, or if your email
address changes.
Further assistance
If you have any questions, please email xxx.xxxxx.xxxx@xxxxxxxxxxxxxxxxx.xxx.xx.
Yours sincerely,
Sonya
Authorised FOI Decision Maker
Freedom of Information Legal Team
FOI and Reviews Branch | Legal Services Division
Services Australia
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