OFFICIAL
Our Ref: iCBRFOI2526
/29
Via email:
xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Applicant,
FREEDOM OF INFORMATION REQUEST
I refer to your application under section 30 of the
Freedom of Information Act 2016 (the Act), received
by Infrastructure Canberra (iCBR) on 29 October 2025.
In your information access request, you sought access to:
“Information about decisions regarding actual or planned in-sourcing of services or functions by ACT
Government that are currently, or were previously, provided by private or not for profit sectors, since
15 October 2016 (date of 2016 ACT election), specifically:
- The name of the service/function
- The date of commencement (actual or planned)
- The number of staff brought in-house (actual or planned)
- The names of the affected providers of the services/functions”
Authority
I am an Information Officer appointed by the Director General under section 18 of the Act to deal with
access applications made under Part 5 of the Act.
In accordance with section 40 of the Act, iCBR is required to provide a decision on your access
application within 30 days. Therefore, a decision is due by 10 December 2025.
Decision on access
Searches were completed and the information identified as applicable to your application is presented
on the final page of this decision letter. See
Table 1: ACT Government in-sourcing decisions since 15
October 2016
My decision in relation to the documents relevant to your request summarised as follows:
• Full release
My decision is detailed further in the following Statement of Reasons.
Infrastructure Canberra
GPO Box 158 Canberra ACT 2601 | www.act.gov.au
OFFICIAL
Statement of Reasons
In making my decision on disclosing government information, I must identify all relevant factors in
Schedule 2 of the Act and determine, on balance, where the public interest lies.
In reaching my access decision, I have taken the following into account:
Factors favouring disclosure in the public interest (Schedule 2, Section 2.1)
•
Section 2.1(a)(i) – promote open discussion of public affairs and enhance the governments
accountability;
•
Section 2.1(a)(iii) – inform the community of government operations
I consider the release of this information could reasonably be expected enhance transparency
regarding government decisions. I am satisfied that these are relevant considerations favouring
disclosure in this case, and in the interests of enhancing open discussion, I afford them significant
weight.
Charges
I have decided to waive any charges in relation to this Freedom of Information application.
Online Publishing – Disclosure Log
Under section 28 of the Act, iCBR maintains an official online record of access applications called a
Disclosure Log. Your original access application, my decision and documents released to you in
response to your access application will be published on the iCBR Disclosure Log within three to ten
working days after the date of the decision.
Your personal details will not be published.
You may view the iCBR Disclosure Log at: Disclosure log - Infrastructure Canberra (act.gov.au).
Infrastructure Canberra
GPO Box 158 Canberra ACT 2601 | www.act.gov.au
OFFICIAL
Ombudsman Review
My decision on your access request is a reviewable decision as identified in Schedule 3 of the Act. You
have the right to seek ombudsman review of this outcome under section 73 of the Act within 20
working days from the day that my decision is published on the iCBR Disclosure Log, or a longer period
allowed by the Ombudsman.
If you wish to request a review of my decision you may write to the Ombudsman at:
The ACT Ombudsman
GPO Box 442
CANBERRA ACT 2601
Via email: xxxxxx@xxxxxxxxx.xxx.xx
ACT Civil and Administrative Tribunal (ACAT) Review
Under section 84 of the Act, if a decision is made under Section 82(2) on an Ombudsman review, you
may apply to ACAT for review of the Ombudsman decision.
Further information may be obtained from the ACAT at:
ACT Civil and Administrative Tribunal
Level 4, 1 Moore Street
GPO Box 370
CANBERRA CITY ACT 2601
Telephone: (02) 6207 1740
http://www.acat.act.gov.au
Should you have any queries in relation to your request, please contact me via email
xxxx.xxx@xxx.xxx.xx.
Please ensure you quote your reference number:
iCBRFOI2526/29
Yours sincerely,
Lorcan Murphy
Information Officer
Infrastructure Canberra
24/11/2025
Infrastructure Canberra
GPO Box 158 Canberra ACT 2601 | www.act.gov.au
OFFICIAL
Table 1: ACT Government in-sourcing decisions since 15 October 2016
date of commencement (actual or
number of staff brought in-house
names of the affected providers of
Name of the service/function
planned)
(actual or planned)
the services/functions
Mult-Unit Property Trial (the Trial)
Insourced Property Maintenance
service for identified Housing ACT
Properties
None.
The Trial will commence with
33 (current & recent recruitment)
The current (outsourced) provider
In progress: 12 months across the
external maintenance of identified
Planned recruitment 60 FTE pending
(Programmed) will continue to
2024-25 FY commencing 1 July
Multi Unit Properties from 1 July
success of trial and other service
manage and provide services under
2024
2024 as Stage One (1).
demands
the contract during the trial.
Stage Two (2) of the Trial will
The Trial is for select properties only.
consider additional services and
locations from September 2024,
subject to the success of Stage
1.
Infrastructure Canberra
GPO Box 158 Canberra ACT 2601 | www.act.gov.au
