OFFICIAL
Freedom of Information (FOI) request
Notice of Decision
Reference: FOI 2025/01
To: Mr Glenn Hamiltonshire
xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Mr Hamiltonshire
I refer to your request to the Defence and Veterans’ Services Commission (the Commission),
under the
Freedom of Information Act 1982 (the FOI Act), received on 30 October 2025.
The purpose of this letter is to provide you with a decision on your request for access under the
FOI Act.
Scope of request
You set out your request in the following terms:
I request access to the Style Guides/Brand Guides/Writing Guides currently used for the
Defence and Veterans' Services Commission
Authorised decision-maker
I am authorised to make this decision in accordance with arrangements approved by the Defence
and Veterans’ Service Commissioner under section 23 of the FOI Act.
Material taken into account
In reaching my decision I referred to the following:
the terms of your request
searches undertaken by the Commission
the document relevant to your request
the FOI Act
the Guidelines issued by the Information Commissioner under section 93A of the FOI Act
(the Guidelines)
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Document in scope of request
The Commission has identified one document that falls within the scope of your request.
The document is set out in the Schedule of Documents at
Attachment A.
Decision
I have decided to grant access in full to the document identified within the scope of your request.
The document is enclosed.
Review rights
If you disagree with my decision, you may apply for internal review or Information Commissioner
review of the decision.
Internal review
Under section 54 of the FOI Act, you may apply in writing to the Commission for an internal review
of my decision. The internal review application must be made within 30 days after the date of this
letter. Where possible please attach reasons why you believe review of the decision is necessary.
The internal review will be carried out by another officer within 30 days from the date it is received.
Applications for review should be sent to xxx@xxxx.xxx.xx.
Information Commissioner review
Under section 54L of the FOI Act, you may apply to the Australian Information Commissioner to
review my decision. An application for review by the Information Commissioner must be made in
writing within 60 days after the date of this letter. You can apply using the OAIC Web Form.1
FOI Complaints
If you are unhappy with the way we have handled your FOI request, please let us know what we
could have done better. We may be able to rectify the problem. If you are not satisfied with our
response, you can make a complaint to the Australian Information Commissioner. A complaint to
the Information Commissioner must be made in writing. You can make a complaint using the
OAIC Web Form.2
1 https://webform.oaic.gov.au/prod?entitytype=ICReview&layoutcode=ICReviewWF
2 https://webform.oaic.gov.au/prod?entitytype=Complaint&layoutcode=FOIComplaintWF
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If you wish to discuss any aspect of your request, you can contact us by email at xxx@xxxx.xxx.xx.
Yours sincerely
Lisa Pulko
Chief Operating Officer
Defence and Veterans’ Service Commission
28 November 2025
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