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Event — A Practical Approach to Accessibility in Service Design
Event — A Practical Approach to
Accessibility in Service Design
20 July 2016
Tags:
Accessibility (/taxonomy/term/10)
The DTO is working with the Australian Public Service to transform government services to
make them simpler, clearer and faster. Ensuring they are accessible to everyone who needs to
use them is at the forefront of the service design process and a key requirement in the
Digital
Service Standard (https://www.dto.gov.au/standard/).
Caption: Jo Hill presenting research findings.
Hear case studies from DTO staff and other government agencies as they share resources and
learnings from their own experiences. This interactive session will allow time for discussion and
the sharing of ideas. This event is open to our colleagues working in all levels of government
with an interest in a practical approach to accessibility in service design.
Guest speakers in Canberra
Justin Simpson - disability advocate
Ross Mullen - Shared Services Centre
Karen Conyers - Department of Immigration and Border Protection
Bruce Klopstein - Department of Agriculture
Guest speakers in Sydney
Gerry Neustatl - ABC
Sarah Pulis - Intopia
Where and when:
Canberra Thursday 28 July, 9.30am - 11.30am
DTO Canberra Office, 50 Marcus Clarke Street, Canberra
RSVP: Canberra registration (http://dto-service-design-cbr.eventbrite.com.au/)
Sydney Tuesday 2 August, 2.30pm - 4.30pm
Department of Education, Bridge Street, Sydney
RSVP: Sydney registration (http://dto-service-design-syd.eventbrite.com.au/)
For media enquiries email us at xxxxx@xxx.xxx.xx (mailto:xxxxx@xxx.xxx.xx)
For other enquiries email us at
xxxx@xxx.xxx.xx (mailto:xxxx@xxx.xxx.xx)
© Commonwealth of Australia. With the exception of the Commonwealth Coat of Arms and
where otherwise noted, this work is licensed under the CC BY 4.0 license.
