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Senate inquiry submission
Senate inquiry submission
6 October 2017
The Australian Senate is holding an inquiry into the digital delivery of government services.
The Senate is looking into how government agencies deliver digital services. The Finance and
Public Administration Committee wants to know if government agencies can deliver digital
services that uphold privacy and security, are reliable and usable, and are good value for the
government.
Our submission
(http://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Finance_and_Public_Admi
nistration/digitaldelivery/Submissions) to the inquiry explains our responsibilities as an
organisation and how we’re helping agencies deliver simpler, clearer and faster digital services.
Submission summary
The Digital Transformation Agency (DTA) and the digital transformation agenda exist to help
government improve services for everyone. To do this, we work across government and in
partnership with industry. Our aim is to improve the quality of, and access to, services for
individuals and businesses.
To help us do this, we have staff with expert skills in service design, user research, agile product
management and delivery, and technical design and development. These skills are essential to
be able to deliver services that meet users’ needs.
We are also working behind-the-scenes to improve how government plans for, develops and
designs services, including how we spend money and the policies that we write.
Our priorities
We have 5 priorities for the coming year:
1. Develop a digital transformation roadmap
2. Deliver and improve shared digital platforms
3. Oversee and advise on ICT and digital investment
4. Transform ICT procurement
5. Build Australian Public Service ICT and digital capability
Recent achievements
We are already working towards our priorities, and some of our recent achievements include:
the creation of the
Digital Marketplace (https://marketplace.service.gov.au/)
the establishment of the
Digital Service Standard (/standard)
new digital capability uplift programs
a transformation of
ICT procurement (/help-and-advice/ict-procurement) across whole-
of-government
improved myGov service
implementation of
performance dashboards (https://dashboard.gov.au/).
a better view of ICT investment with the creation of the
Digital Investment Management
Office (/help-and-advice/digital-and-ict-investments)
the release of the
Trusted Digital Identity Framework (/trusted-digital-identity-
framework)
coordinated procurement through
ICT procurement panels (/ict-panels-and-
arrangements).
The full submission document
(http://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Finance_and_Public_Admi
nistration/digitaldelivery/Submissions) has more detail about our 5 priorities and what we’re
doing to meet each one. For more information about the inquiry visit the
Australian Parliament
House website
(https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Finance_and_Public_Adm
inistration/digitaldelivery).
If you have any issues accessing the full document you can contact us at xxxx@xxxxxxx.xxx.xx
(mailto:xxxx@xxxxxxx.xxx.xx)
For media enquiries email us at xxxxx@xxx.xxx.xx (mailto:xxxxx@xxx.xxx.xx)
For other enquiries email us at
xxxx@xxx.xxx.xx (mailto:xxxx@xxx.xxx.xx)
© Commonwealth of Australia. With the exception of the Commonwealth Coat of Arms and
where otherwise noted, this work is licensed under the CC BY 4.0 license.
