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New building blocks for digital services
New building blocks for digital services
23 April 2018
Tags:
Digital Service Standard (/taxonomy/term/54)
We’ve released three products today to help government deliver better online services and
experiences.
With the release of a redesigned dta.gov.au (https://beta.dta.gov.au/) shopfront into beta,
we’re making it easier for everyone to get
help and advice (https://beta.dta.gov.au/help-and-
advice).
We’ve put a lot of work into this redesign, using the guidance it showcases including the new
Australian Government Design System (https://designsystem.gov.au/) and refreshed Digital
Guides (https://guides.service.gov.au/).
Our new
information architecture (https://beta.dta.gov.au/blogs/developing-new-site-
structure-dtagovau) will help you find guides and tools to build great services. This includes a
new section about the ways you can
get support for your project (https://beta.dta.gov.au/help-
and-advice).
We want to know your thoughts on the website and we’ll continue to add new content and
features, using your feedback to shape our work.
Along with the new site, there are 2 other tools and resources we are excited to release.
The first is a world-class
design system (http://designsystem.gov.au) to help designers and
developers deliver sites and services quickly and efficiently. This system has building blocks for
teams, including design elements, open source code and explanations on how these can be
deployed and customised.
The second is our refreshed
Digital Guides (https://guides.service.gov.au/) that will give you
support to meet the Digital Service Standard (https://beta.dta.gov.au/help-and-advice/digital-
service-standard). This includes more information on the service design process, putting
together a team, understanding the people who use your services and how to develop a
content strategy.
Australian Government Design System
The design system (http://designsystem.gov.au) is a catalogue of code and detailed
components that designers and developers can use to avoid reinventing the wheel on websites
and digital services.
It also supports a community (https://community.digital.gov.au/c/designsystem) where you can
collaborate, share work, make improvements and solve problems together. We’re grateful for
the ideas the community has already suggested to include in
upcoming releases
(https://github.com/orgs/govau/projects/7?fullscreen=true).
The design system will help government create, test and release digital services more quickly
to the people that need them. It will bring consistency, which helps users become familiar with
their environment and complete tasks. And it’s a best-in-class example of making services
available to everyone, baking in accessibility in preparation to meet new criteria in the
international guidelines (https://www.w3.org/TR/WCAG21/).
Between this system and our secure, trusted and high availability platform cloud.gov.au
(https://beta.dta.gov.au/our-projects/cloudgovau), we’re making it easier to deliver services
quickly.
Digital Guides
Our
Digital Guides (https://guides.service.gov.au/) support agencies meeting the Digital Service
Standard (https://beta.dta.gov.au/help-and-advice/digital-service-standard). The information
can be used to meet best-practice, get buy-in for your approach, manage expectations and set
your project up for success.
The most recent updates include tools and information to support:
the
service design and delivery process (https://guides.service.gov.au/service-design-
delivery-process/)
starting a team (https://guides.service.gov.au/starting-team/)
doing
user research (https://guides.service.gov.au/user-research/) and
developing a
content strategy (https://guides.service.gov.au/content-strategy/)
These guides are based on user research with teams across government and input from digital
specialists. More than 40 agencies brought their expertise and provided feedback to the
content strategy tools and resources.
These are also supported by the Content Guide (https://guides.service.gov.au/content-guide/),
a resource on structure, style and accessibility developed with the help of our
content
community (https://beta.dta.gov.au/help-and-advice/communities-practice#content-design-
and-strategy-community).
Become part of the conversation
There are large communities of practice (https://beta.dta.gov.au/help-and-
advice/communities-practice) with hundreds of members supporting and using these tools
and resources. If you haven’t already, we encourage you to join them.
We also need your feedback on these tools to shape future versions. These resources are living.
As government and digital practitioners keep learning, there will always be new components to
add, updates to make and insights to share.
Stay tuned to our
blog (https://beta.dta.gov.au/news-blogs),
Twitter (https://twitter.com/DTA)
and
LinkedIn (https://www.linkedin.com/company/digital-transformation-agency/) for updates.
For media enquiries email us at xxxxx@xxx.xxx.xx (mailto:xxxxx@xxx.xxx.xx)
For other enquiries email us at
xxxx@xxx.xxx.xx (mailto:xxxx@xxx.xxx.xx)
© Commonwealth of Australia. With the exception of the Commonwealth Coat of Arms and
where otherwise noted, this work is licensed under the CC BY 4.0 license.
