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Australian Government Digital Awards finalists announced
Australian Government Digital Awards
finalists announced
19 September 2019
We are excited to announce the finalists for the Australian Government Digital Awards (/help-
and-advice/australian-government-digital-awards-2019)
, to be held on Thursday 3 October
2019 at the National Convention Centre Canberra.  
Formerly known as the ICT Awards, this Gala dinner event will recognise excellence in
government digital products and services, partnerships and individuals.
Join us in recognising and celebrating these finalists at our Gala dinner event (/help-and-
advice/australian-government-digital-awards-2019) following the 
Digital Summit 2019 (/help-
and-advice/digital-summit-2019)
.
Awards finalists are as follows:

Outstanding Digital Service category
Outstanding digital product or service award
Helping Australians make informed choices about their aged care – Department of
Health
BriefCASE – Department of Communications
Digitising Northern Beaches Council's Waste Management Experience – NSW Local
Government (Northern Beaches Council)
Carer gateway website – Department of Social Services
Online services for agents – Australian Taxation Office
AusConnect: Connecting people and partners across the Australian Aid Program –
Department of Foreign Affairs and Trade
Add Life to Your Years: Promoting active ageing in the City of Boroondara – City of
Boroondara, Victoria
Outstanding digital platform award
Digital Earth Australia Hybrid Cloud Platform for exploiting Satellite Imagery of Australia
– Geoscience Australia
Contactless transport payments – Transport NSW
NSW digital design system – Customer Service NSW
Single digital presence – Department of Premier and Cabinet, Victoria
New payments platform – Department of Human Services
My Victoria – Today Design
Outstanding use of emerging technology award
Automated biosecurity screening – Department of Agriculture
PMCV allocation and placement service – Usercentric
On closer inspection – Australian War Memorial
Office of State Revenue: Tax insights powered by machine learning – Queensland Treasury
Excellence in monitoring customer-centric service delivery – Dynatrace
Advancing customer excellence through innovation – Queensland Health
VeRA, the venture capital reporting and analytics system – Department of Industry

Outstanding digital methodology or approach award
TMR digital incubator – Building TMR's agility for a digital future – Department of
Transport and Main Roads, Queensland
Easy to do business product – Service NSW
AgileSWIFT – National Heavy Vehicle Regulator
Pick my project – Department of Premier and Cabinet, Victoria
Transactional digital services program – IP Australia
Redesign and launch of myHR intranet site – Department of Home Affairs
Head to Health: Australia’s digital mental health gateway – Department of Health

Excellence in Partnerships category
Excellence in government-industry partnership award
Partnering with industry to build Queensland Government digital capability – Department
of Transport and Main Roads, Queensland and Industry
Satellites to insights – Environmental intelligence for agri-business – Geoscience Australia
and CiboLabs
Putting the consumer at the heart of the new Consumer Data Right – CSIRO Data61 /
GippsTech / CHOICE / Greater Than Experience / ThoughtWorks and Design Tobias
Enterprise process management system – Department of Home Affairs and Pegasystems
MyService Beta – Department of Veterans’ Affairs / Department of Human Services in
partnership with Oakton
Housing Connect: Collaborative design for innovative social change – NSW Family and
Community Services / IVY iPad app / MyHousing and Telstra
Lifechecks – Department of Health / Treasury / Department of Employment, Skills, Small
and Family Business / Department of Social Services / Department of Human Services /
Department of Education and Training / Australian Securities and Investments
Commission and Engine Group
Excellence in multi-agency partnership award
Home Affairs shared testing services – Department of Home Affairs / Australian Bureau of
Statistics / Civil Aviation Safety Authority / Department of Human Services / Department
of Health / Department of Employment, Skills, Small and Family Business
National edeposit (NED) – A national digital collection for Australia: National and State
Libraries Australia (NSLA)
Austrade and business.gov.au – Austrade / Department of Industry, Innovation and
Science
Innovation catalyst global – CSIRO IC Global / Department of Industry, Innovation and
Science / IP Australia / Australian Research Council
eInvoicing – Treasury / Australian Taxation Office / NZ Ministry of Business, Innovation
and Employment
Passport reader app for biosecurity officers – Department of Home Affairs / Department
of Agriculture and Water Resources
Cross-government collaboration to better understand water use in the Murray Darling
Basin – Geoscience Australia / Murray Darling Basin Authority / State Government of

NSW
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