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COVIDSafe update improves a registration issue
COVIDSafe update improves a registration
issue
10 November 2020
Tags:  COVIDSafe (/taxonomy/term/419)   COVID-19 (/taxonomy/term/413)
Today’s COVIDSafe update fixes an issue that can occur when users register to use the app.

Update details
Homepage case statistics
The COVIDSafe home screen provides users with up-to-date case statistics. This release makes
sure that the statistics are accompanied by an accurate indication of when they were last
updated so that users are as well-informed as possible.
We encourage users to regularly check the statistics displayed on the COVIDSafe home screen
to stay aware of the COVID-19 situation in their state or territory.
Registration improvements
This release improves the troubleshooting process for users in the rare situation where there is
an issue on registration. When this occurs, users can now re-register to resolve the issue.

Improving performance
Since launch, the DTA – with the support of users and the tech community has continued to
make iterative enhancements to COVIDSafe, focusing on performance, privacy and
accessibility.
COVIDSafe has been used to quickly find and notify close contacts who were unknown to the
person who tested positive for COVID-19.
We encourage all Australians to download, use and update the app to help fight the spread of
COVID-19. COVIDSafe works best when it is active on your phone. Open your app when you
are out in public or around other people.
The Australian community can have confidence that their privacy and security is protected. As
we do with every release, and for transparency, we have made the source code available for
review.

COVIDSafe is a system
COVIDSafe is a combination of the COVIDSafe app that users have installed on their mobile
device and the Health Portal that State and Territory health officials (contact tracers) use to
identify close contacts. Improvements made to the app and Health Portal mean contact tracers
are better able to establish and identify close contacts.
These improvements compensate for Bluetooth performance variabilities on mobile devices, if
they occur. The Australian community can have confidence the app is working securely and
effectively.
We are currently working on the next update to the COVIDSafe app.
Visit the COVIDSafe website (https://covidsafe.gov.au/) for more information or to
access the application source code.

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