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myGov update — seeking a strategic partner
myGov update — seeking a strategic
partner
20 March 2020
Tags:
Digital sourcing and ICT procurement (/taxonomy/term/25)
Digital transformation (/taxonomy/term/239)
On Friday 13 March 2020, we advised we are looking for a systems integrator with hosting and
software partnerships. Here is some more details on what we’re looking for.
We’re looking to engage a strategic partner to help us deliver a platform to coordinate access
to government information and services.
We released the opportunity through the Digital Marketplace
(https://marketplace.service.gov.au/2/digital-marketplace/opportunities/6460). It will stay open
until 6pm AEST on 15 April 2020.
The following information provides further detail on the type of partner we are looking for. You
will also find more information in the downloadable documentation.
1. The myGov Update builds upon existing technical platforms maintained by Services
Australia.
2. We are currently developing new functionality for myGov Updates. This includes
notification services, integration with the myGov Inbox API and light-touch content
personalisation. We expect these functions will be progressed and iterated on as part of
this work.
3. We expect IRAP assessments at key stages of the solution’s development, as new
functionality and broader integration work comes online.
4. A technology-agnostic, modular approach to this solution has the potential to provide us
with the most flexibility to extend and adapt over time in response to evolving user and
business needs
5. Given the public scope and visibility of this work, we expect the solution to demonstrate
high levels of availability, security and support for privacy and consent controls.
RFQ documentation
The following RFQ documentation will provide you with further important information.
Ask the market
(/sites/default/files/files/Ask%20the%20Market%20(Public%20Release).docx) (DOCX,
129KB)
Additional terms (/sites/default/files/files/Additional%20Terms.DOCX) (DOCX, 70KB)
Response template (/sites/default/files/files/Response%20Template.docx) (DOCX, 90KB)
Advice to sellers
Sellers can provide multiple delivery options within their response to this opportunity.
Sellers must respond to this request through the Digital Marketplace
(https://marketplace.service.gov.au/).
Only the systems integrator needs to be on the Digital Marketplace.
We have included enough time in the schedule to allow sellers to join the Digital
Marketplace through the
standard application process
(https://marketplace1.zendesk.com/hc/en-gb/articles/115011258607-Become-a-seller).
Industry briefing
We will be holding an industry briefing from 10am to 12pm on Monday 23 March 2020.
Registrations for the industry briefing (https://www.eventbrite.com.au/e/industry-briefing-
mygov-platform-enhancement-registration-99635733160) are now open. We have already
developed a prototype demonstrating the platform’s customer service and integration
capabilities as shown in the Services Australia vision video (/news/committed-reforming-
service-delivery). We will demonstrate the prototype at the industry briefing.
For media enquiries email us at xxxxx@xxx.xxx.xx (mailto:xxxxx@xxx.xxx.xx)
For other enquiries email us at
xxxx@xxx.xxx.xx (mailto:xxxx@xxx.xxx.xx)
© Commonwealth of Australia. With the exception of the Commonwealth Coat of Arms and
where otherwise noted, this work is licensed under the CC BY 4.0 license.
