Document 2
For Official Use Only
July 2015
Fact sheet
Responsible use of social media and corporate
electronic communication
What is meant by ‘social media’?
Social media is any website or application (app) that allows you to post dialogue, share pictures,
video, email and/or messaging.
Common social media sites include Facebook, YouTube, LinkedIn, Instagram, Twitter and
Snapchat but also include instant messaging services such as forums, blogs, dating sites and
mobile social networking apps.
What is meant by ‘corporate electronic communication’?
Corporate electronic communication refers to any type of technology provided by the Department
of Immigration and Border Protection (the Department) that allows you to communicate
electronically with other people. This includes your departmental email address, instant
messaging (e.g. Lync) and online platforms (e.g. Jam).
What are my responsibilities?
Your obligations are set out in the Department’s
Responsible Use of Social Media and Corporate
Electronic Communication Instruction and Guideline (Social Media I&G). Importantly, you:
• Must behave at all times in a way that upholds the Australian Public Service
(APS) Values and the integrity and good reputation of the APS, including treating
others with courtesy and respect.
• Must not make public comment online that could be perceived to be made on
behalf of the Department.
How could my use of social media be a risk to me or my work?
Online activities can expose departmental employees to targeting by organised crime groups.
Being able to circumvent border controls is a valuable capability for crime groups.
For Official Use Only
Responsible use of social media and corporate electronic communication July 2015 Factsheet 1 of 3
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