If not delivered return to PO Box 7820 Canberra BC ACT 2610
23 March 2017
Our reference: LEX 28338
Mr Justin Warren
By email
: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx Dear Mr Warren
Your Freedom of Information request
I refer to your request, dated 14 March 2017 and received by the Department of Human
Services (the
department) on the same day for access under the
Freedom of Information
Act 1982 (the
FOI Act) to the following documents:
'I request the following information relating to the initiative to match Centrelink data
with data from the Australian Tax Office (ATO) to detect potential overpayment and
the recovery of those overpayments from citizens. This initiative has been extensively
covered by the media using various names, including #robodebt and #notmydebt.
- Documents listing identified risks, categorisations (Likelihood, Impact, etc.), and
treatments in the period 1 Jan 2016 to 31 Dec 2016. You have previously indicated
that these are known more specifically as:
a) Risk Plans
b) Weekly Reports
c) Issues and Escalated Issues Registers.
as per the FOI request listed here:
https://www.righttoknow.org.au/request/risk_governance_and_oversight_of_2, LEX
26567.’
Your request involves a diversion of the department’s resources
Your request covers a wide range of documents. We are asking you to revise your request to
give us more specific details about the information you are after because of the amount of
work involved for the department.
If you decide not to make any revisions I will have to refuse your FOI request as a 'practical
refusal reason' exists.
For a more detailed explanation of what this means see
Attachment A.
How to send us a 'revised request'
Before I make a final decision on your request, you can narrow the size of your original
request and submit a revised request.
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Within the next 14-days you must do one of the following, in writing:
• withdraw the request
• make a revised request, or
• tell us that you do not want to revise your request.
If you do not do contact us during the 14 day consultation period, we will assume you do not
want to continue with your request. See
Attachment A for relevant sections of the FOI Act.
If you decide to make a revised request you should be more specific about what documents
you are seeking.
We have 30 days to give you a decision about your request, however the time taken to
consult with you now is not included in this 30 day time period.
Contact
During the consultation period you are welcome to ask for help in revising your request and
filling out the form. You can contact the FOI team:
• in writing to the address at the top of this letter; or
• via email t
o xxx.xxxxx.xxxx@xxxxxxxxxxxxx.xxx.xx.
Note: When you contact us please quote the reference number
FOI LEX 28338.
Your response will be expected within two weeks of the date of this letter,
6 April 2017. If no
response is received, your matter will be taken as withdrawn.
Further assistance
If you have any questions please ema
il xxx.xxxxx.xxxx@xxxxxxxxxxxxx.xxx.xx.
Yours sincerely
Authorised FOI Decision Maker
Freedom of Information Team
FOI and Litigation Branch | Legal Services Division
Department of Human Services
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Department of Human Services
Attachment A
What I took into account
Because of the amount of work involved for the department, under sections 24AA(1)(a)(i), 24
and 24AA(2) of the FOI Act I intend to refuse your FOI request as a 'practical refusal reason'
exists. Under the Act, the practical refusal reason is that processing your request 'would
substantially and unreasonably divert the resources' of this agency.
To process your request the department would have to do extensive searches to find and
process the documents you asked for. The department holds an estimated 40 documents
totalling an estimated 600 pages. Please note that the scope of this request includes draft
versions of documents. You should consider excluding draft documents from the scope of
your request and only seek final copies of documents, which would considerably reduce the
processing time required for your request.
Based on my experience with the type and volume of documents you want, I estimate it
would take more than 55 hours in processing time. This includes looking at all the documents
to see if any of the pages might need redactions - that is, possibly blacking out some content.
Amount of time to process your request
I have calculated the number of hours it would take to process your request in full.
Search for and retrieve documents
2.50 hours
Examine pages for decision making at an average of two minutes
19.97 hours
per page
Time of three minutes per page for about 600 pages needing
29.95 hours
redaction
Write statement of reasons for decision
5.40 hours
Total
55.31 hours
Relevant sections of the Freedom of Information Act 1982
Section 24AA(1)(a)(i) of the FOI Act provides that a practical refusal reason exists in relation
to a FOI request if the work involved in processing the request would substantially and
unreasonably divert the resources of the department from its other operations.
Section 24AA(2) of the FOI Act sets out certain factors which the department must consider
when determining whether providing access in relation to a request would substantially and
unreasonably divert the department's resources. The department must specifically have
regard to the resources that would have to be used for:
• identifying, locating or collating the documents within the department's filing system;
• deciding whether to grant, refuse or defer access to a document to which the request
relates, or to grant access to an edited copy of such a document, including resources
that would have to be used for examining the document or consulting in relation to the
request;
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Department of Human Services
• making a copy, or an edited copy, of the document, and
• notifying any interim or final decision on the request.
Section 24AB(7) of the FOI Act provides that the request is taken to have been withdrawn
under at the end of the consultation period if:
• the applicant does not consult the contact person during the consultation period in
accordance with the notice, or
• the applicant does not do one of the things mentioned in subsection (6) before the
end of the consultation period.
Section 24AB(6) says that the applicant must, before the end of the consultation period, do
one of the following, by written notice to the agency or Minister:
• withdraw the request,
• make a revised request, or
• indicate that the applicant does not wish to revise the request.
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Department of Human Services
