Subject to certain exceptions, s. 11C of the FOI Act requires agencies to publish online any
information released in response to freedom of information requests. This must be done
within 10 working days of the documents being released.
Because there is no personal or business information contained in the documents we are
releasing to you, there is no reason not to publish the documents. As a result, the documents
wil shortly be included in the Disclosure Log available on the Fair Work Ombudsman’s
website (www.fairwork.gov.au/about-us/accessing-information). Contact details
If you need further information, or would like to discuss this decision further, please direct
your enquiries by email to email@example.com.
Director, Customer Feedback and Information Access Fair Work Ombudsman
2016 Changes to FWO "Our role"
Release in Ful
INFORMATION ON RIGHTS OF REVIEW & COMPLAINTS
Rights of review
If you are dissatisfied with this decision you can apply for internal review by this agency (Option 1 below)
or external review by the Australian Information Commissioner (IC Review) (Option 2 below).
You do not have to apply for internal review before seeking IC review. However, the Information
Commissioner has expressed the view that it is preferable for a person to seek internal review by the
agency before applying for IC Review. If you choose Option 1 (internal review), you can also apply for IC
review of the internal review decision within 60 days after receiving notice of our decision.
Option 1 – Internal review
You can seek internal review of the decision. An application for internal review must be made in writing
within 30 days after the date you were notified of the decision, or within such further period as the Fair
Work Ombudsman allows. The internal review will be conducted by a senior officer who had no
involvement in the initial decision.
There is no particular form required to make a request for internal review. However, it would help the
reviewer if you said, in writing, why you think the decision should be reviewed.
An application for an internal review of the decision should be sent to:
Fax: (02) 6204 2364
GPO Box 9887
MELBOURNE VIC 3001
Option 2 – Review by the Australian Information Commissioner
Alternatively, you can apply in writing to the Australian Information Commissioner for IC review of the
decision. An application for IC Review must be made within 60 days after the day you were given notice
of this decision.
In making your application, you need to provide an address for notices to be sent (this can be an email
address) and a copy of this decision. It would also help the Australian Information Commissioner if you
set out the reasons for seeking IC review in your application.
To apply for IC review, please refer to the FOI Fact Sheet 13 issued by the Office of the Australian
factsheets/FOI factsheet12 your-rights online July2012.pdf). You can file your application online at
https://forms.business.gov.au/aba/oaic/foi-review-/ or download a complaint form from the OAIC’s website
You can complain to the Australian Information Commissioner about action taken by the Fair Work
Ombudsman in relation to your freedom of information request. Your complaint must be in writing and it is
the Information Commissioner’s preference that an online complaint form be completed. The form can be
found at https://forms.business.gov.au/aba/landing.htm?formCode=ICCA 1. Alternatively, you can send a
letter to the Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001 or
send an email to firstname.lastname@example.org.
Fair Work Infoline 13 13 94
ABN: 43 884 188 232
The following changes were made to the Our role page in 2016:
Moved ‘you might also be interested in’ (YMABII) from the bottom to the right hand
side of the page
Removed ‘Visa holders and migrants’, ‘Enforcing the legislation’ and ‘Powers of Fair
Work Inspectors’ as links in theYMABII section and replaced it with ‘Our policies’ and
Updated information on the 3rd dot point of our free services, adding information
regarding assessing Fair Work Commission orders
Freedom of Information Act
by the Fair Work Ombudsman