4 September 2017
Mr Damon ARYAN
Registered Migration Agent
By email: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
In reply please quote:
FOI Request:
FA 17/09/00098
File Number:
ADF2017/94137
Dear Mr ARYAN
Acknowledgement of Freedom of Information Access request
This letter refers to an access request received under the
Freedom of Information Act 1982 (the FOI Act) on 1 September 2017, seeking access to:
Number of visa applications lodged in subclass 189, 190, 489 and 457 by citizens of Iran in
financial years 2012-2013, 2013-2014, 2014-2015, 2015-2016 and 2016-2017?
Number of visas granted or visa applications refused in subclass 189, 190, 489 and 457 to
citizens of Iran in financial years 2012-2013, 2013-2014, 2014-2015, 2015-2016 and 2016-
2017?
Your request has been allocated FOI request number FA 17/09/00098. Please include your FOI
request number in all correspondence with the Freedom of Information (FOI) Section.
Exclusion of non-SES staff personal details and SES telephone contact details
The Department’s policy is to exclude the personal details of officers not in the Senior Executive
Service (SES), as well as the mobile and work telephone numbers of SES staff, contained in
documents that fall within scope of an FOI request. If you require names and contact details of
non-SES officers, or direct telephone numbers of SES staff, please inform us so the decision
maker may consider your request. Otherwise we will take it that you agree to that information
being excluded from the scope of your request.
Timeframe for request
The statutory time frame provided under the FOI Act for processing requests is a standard
30 calendar days. Due to the unprecedented number of requests currently being received by the
Department, our processing times have increased.
We appreciate your patience and understanding during this busy time and we will endeavour to
finalise your request as soon as possible. Although we endeavour to have all requests finalised
within the statutory timeframes, this is not practicable at this time. Requests that are outside the
processing timeframes under the FOI Act will still continue to be processed by the Department.
6 Chan Street Belconn en ACT 2617
PO Box 25 BELC ON N EN ACT 2616 • Telepho ne 02 6264 1111 • Website: www.bo rde r.g o v.a u
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FOI requests will generally be processed in the order that they are received. As the number of
cases on-hand continues to increase, we are unable to give you an exact date for the finalisation
of your request. In some cases where a request is specific and is seeking to access a single
document the Department may process this type of request within the 30 day timeframe.
Contacting the FOI Section
If you wish to discuss your access request you may contact the FOI Section using the details
provided below.
Contacting the Department
You can contact us with an enquiry in a number of ways including by email, through our website;
by telephone, through our Service Centres or offices around the world, or in person. In Australia
you can call 13 18 81 between 9 am and 4 pm Monday to Friday. Details on submitting a
webform, or contacting our offices outside Australia are available on our website at
www.border.gov.au.
Yours sincerely
FOI Officer
Freedom of Information Section
Department of Immigration and Border Protection
Email: xxx@xxxxxx.xxx.xx
