This is an HTML version of an attachment to the Freedom of Information request 'TITLE: First Local Housing Strategy REPORT'.

Freedom of  
Information Act 1992

City of Joondalup Information Guide 2018
joondalup.wa.gov.au


2
Information Guide Freedom of Information Act 1992


Information Guide Freedom of Information Act 1992
3
Contents
Introduction 4
Legislative Requirements 
5
Profile of the City 
6
The City’s Vision and Values 
6
Vision Statement 
6
Values  
6
Key Themes 
7
Governance and Leadership  
7
Financial Sustainability 
7
Quality Urban Environment 
7
Economic Prosperity, Vibrancy and Growth 
7
The Natural Environment  
7
Community Wellbeing  
7
Organisation Structure 
8
How Decisions Affect the Community 
9
Public Participation in Decision-Making 
9
Meetings 9
Community Consultation and Participation 
10
Library Facilities 
10
Library Locations 
10
Computer Systems 
11
Information Held 
12
Office of the CEO 
12
Corporate Services  
12
Governance and Strategy  
12
Infrastructure Services 
12
Planning and Community Development  
12
How to Access Documents Held By the City 
13
Documents Readily Available to the Public 
13
Public Website 
13
Office of the CEO 
14
Corporate Services  
14
Governance and Strategy 
14
Infrastructure Services 
14
Planning and Community Development 
15
Fees Applicable 
15
Access to Documents under the  
Freedom of Information Act 1992 
15
Amendment of Personal Records 
15


4
Information Guide Freedom of Information Act 1992
Introduction
The Freedom of Information Act 1992 (the FOI Act) is  
designed to: 
• Enable the public to participate more effectively in governing 
the State
• Make the persons and bodies that are responsible for State 
Government and local government more accountable to the 
public.
In furthering these objectives, the FOI Act requires respondent 
agencies to publish an annual Information Statement.  
This guide to the City of Joondalup (the City) serves as 
that statement and as a reference to the City’s functions, 
responsibilities and information.  
All information is current as at December 2017.
This guide details:  
• The structure and function of the City 
• Ways in which the public can participate in the City’s  
decision-making processes
• How the public can gain access to City documents. 
Copies of this document may be obtained from Records 
Services, City of Joondalup, 90 Boas Avenue, Joondalup  
or from the City’s website at joondalup.wa.gov.au
Enquiries may be made to the Freedom of Information 
Coordinator on 9400 4586, Monday – Friday, 8.30am  
- 5.00pm. 
 
Garry Hunt PSM
Chief Executive Officer 

Information Guide Freedom of Information Act 1992
5
• Limitation Act 2005
Legislative Requirements
• Liquor Control Act 2008
The principal legislation governing the operation of Western 
• Local Government Industry Award 2010
Australian local governments is the Local Government Act 
• Local Government (Miscellaneous Provisions) Act 1960
1995. In carrying out its functions, a local government is to use 
its best endeavours to meet the needs of current and future 
• Local Government Grants Act 1978
generations through integration of environmental protection, 
• Main Roads Act 1930
social advancement and economic prosperity.
• Oaths, Affidavits and Statutory Declarations Act 2005
The City is also responsible for administering a number of  
• Occupational Safety and Health Act 1984 
state and Commonwealth Acts and regulations. Some 
• Occupational Safety and Health Act 1981 (Cwlth)
significant pieces of legislation include, but are not limited  
• Parliamentary Commissioner Act 1971
to, the following:
• Planning and Development Act 2005
• Age Discrimination Act 2004 (Cwlth)
• Public Interest Disclosure Act 2003
• Agriculture and Related Resources Protection Act 1976
• Public Health Act 2016
• Australian Human Rights Commission Act 1986 (Cwlth)
• Racial Discrimination Act 1975
• Building Services (Registration) Act 2011
• Rates and Charges (Rebates and Deferments) Act 1992
• Building Services Levy Act 2011
• Residential Design Codes
• Building Act 2011
• Road Traffic Code 2000
• Bush Fires Act 1954 
• Sex Discrimination Act 1984
• Caravan Parks and Camping Grounds Act 1995
• State Administrative Tribunal Act 2004
• Cat Act 2011
• State Records Act 2000
• Charitable Collections Act 1946
• State Records (Consequential Provisions) Act 2000
• Control of Vehicles (Off Road Areas) Act 1978
• State Records Commission Principles and Standards 2002
• Corruption, Crime and Misconduct Act 2003
• Superannuation Act 2005
• Criminal Code 1913
• Transfer of Land Act 1893
• Defamation Act 2005
• Valuation of Land Act 1970
• Disability Discrimination Act 1992 (Cwlth)
• Waste Avoidance and Resource Recovery Act 2007
• Disability Services Act 1993
• Workers Compensation and Injury Management Act 1981
• Dividing Fences Act 1961
Local governments also operate within a framework of 
• Dog Act 1976 
delegated legislation, including orders and proclamations 
• EEO (Equal Employment Opportunity) Act 1984
made by the Governor, by-laws, regulations and ordinances 
• Electoral Act 1907
made by other statutory authorities.  
• Electronic Transactions Act 2003
The Local Government Act 1995 also gives local governments 
• Environmental Protection Act 1986
the power to make local laws, which are generally used 
• Emergency Management Act 2005
to establish and maintain the quality of life and amenity in 
• Emergency Services Levy Act 2002 
keeping with community expectations. The City’s local laws 
are available on the City’s website at joondalup.wa.gov.au or 
• Evidence Act 1906
alternatively are available for viewing at all City of Joondalup 
• Fair Work Act 2009
public libraries and Customer Service Centres (Whitford 
• Food Act 2008
Customer Service Centre, at the City of Joondalup Library – 
• Fines, Penalties and Infringement Notices  
Whitford, and the City’s Administration Building). 
Enforcement Act 1994
• Freedom of Information Act 1992 
• Graffiti Vandalism Act 2016
• Health Act 1911
• Heritage of Western Australia Act 1990
• Human Rights and Equal Opportunity  
Commission Act 1986 (Cwlth)
• Human Rights (Sexual Conduct) Act 1994 (Cwlth)
• Industrial Relations Act 1979
• Interpretation Act 1984
• Land Administration Act 1997
• Legal Deposit Act 2012

6
Information Guide Freedom of Information Act 1992
Profile of the City
The City’s Vision and Values
The City has its origins in the Wanneroo Road Board 
The City’s strategic direction is articulated through the  
(the Board), created in October 1902. Seven members 
following vision and both primary and distinguishing  
representing 250 people (the total population of the district 
values within Joondalup 2022.
at the time) founded the Board, which became the Shire of 
Wanneroo in July 1961, and achieved City status in October 
Vision Statement
1985. In July 1998, the City of Wanneroo was divided into the 
A global City: bold, creative and prosperous.
Shire of Wanneroo and the newly created City of Joondalup. 
The City credits much of its development to Australians of 
Values 
diverse cultural and linguistic backgrounds, from the flourishing 
market garden industry of migrant communities in the early 
In alignment with the City’s bold vision, the City believes the 
part of the century, to the new migrants of today.
following primary values should be inherent within any well-
functioning and community-driven organisation.
Today, Joondalup is a vibrant and successful City with large 
green spaces and bustling suburbs. It boasts 17 kilometres of 
Primary Values: 
pristine coastline to its west and the exceptional Yellagonga 
• Transparent – We facilitate appropriate levels of scrutiny by 
Regional Park to its east. The City has more than 350 diverse 
recording our decisions and making them accessible.
parklands which incorporate spacious open grassed areas 
• Accountable – We accept responsibility for our actions and 
and over 500 hectares of natural bushland. These areas 
decisions that are within our control.
support a range of unique flora and fauna, providing the 
• Honest – We earn and sustain public trust by being  
community with many recreational opportunities.
honest and open in all our actions, and always acting in  
The southern boundary of the City’s district is located 15 
the public interest.
kilometres north of Perth, positioning it within the northwest 
• Ethical – We demonstrate moral behaviour that is free  
metropolitan region, one of the fastest growing areas in 
from corruption.
Australia. With a population of approximately 160,995 (ABS 
• Respectful – We treat people fairly and objectively and 
2016) and total land area of 99 square kilometres, the City is 
without discrimination.
one of the largest local government areas in Western Australia 
by population. The City is home to almost 13,085 registered 
• Sustainable – We manage our natural resources and  
businesses supplying the health, education, tourism, retail, 
public assets adaptively, ensuring equitable outcomes for 
finance and professional services sectors. These businesses 
future generations.
service a growing regional population in 2017 of approximately  • Professional – We demonstrate strong skills and good 
369,003, which is expected to increase to 588,000 by 2036.
judgment and behaviour in delivering our services.
Other facts about the City include:
In order to drive strategic improvement and the re-positioning 
of the City and its community as leaders in excellence, 
• Number of suburbs  
22
Joondalup 2022 requires the adoption of distinguishing values 
• Number of rateable properties 
61,771
to guide the direction and operations of the City into the future. 
• General rate revenue 
$97 million 
They include the following:
• Total budget expenditure 
$198 million
• Bold – We will make courageous decisions for the benefit of 
The City’s current Strategic Community Plan 2012-2022 – 
the community and future generations. 
“Joondalup 2022” (Joondalup 2022) has been developed 
• Ambitious – We will lead with strength and conviction to 
following considerable input from stakeholders, Elected 
achieve our vision for the City.
Members and staff at the City. 
• Innovative – We will learn and adapt to changing 
Joondalup 2022 is the City’s long-term strategic planning 
circumstances to ensure we are always one step ahead. 
document, which outlines the City’s commitment to achieving 
• Enterprising – We will undertake ventures that forge new 
the vision and aspirations of its community and regional 
directions for business and the local economy. 
stakeholders. It has a 10 year duration and is subject to minor 
• Prosperous – We will ensure our City benefits from a 
reviews every two years and major reviews every four years.
thriving economy built on local commercial success. 
The plan is structured according to six Key Themes, with each  • Compassionate – We will act with empathy and 
theme containing an Aspirational Outcome, Objectives and 
understanding of our community’s needs and ambitions.
Strategic Initiatives.

Information Guide Freedom of Information Act 1992
7
Key Themes
• Regional collaboration – To be immersed within a  
region that is complementary and supportive of broader 
The decisions of the City are guided by a number of Key 
strategic outcomes.
Themes within the Joondalup 2022. Each Key Theme is 
• Business capacity – For the City’s business community 
defined by an Aspirational Outcome and within each are 
to have the technology and communication capability 
Objectives and Strategic Initiatives. 
necessary to thrive within a competitive environment.
The six Key Themes and respective objectives and strategic 
The Natural Environment 
initiatives are as follows:
• Environmental resilience – To continually adapt to 
Governance and Leadership 
changing local environmental conditions.
• Effective representation – To have a highly skilled and 
• Community involvement – To build a community that takes 
effective Council that represents the best interests of  
ownership of its natural assets and supports their ongoing 
the community.
preservation and conservation.
• Active democracy – To have a community that actively 
• Accessible environments – To develop an appreciation 
engages with the City to achieve consensus and  
for local natural assets by providing appropriate access to 
legitimacy in decision-making.
natural areas.
• Corporate capacity – For the community to have  
• Environmental leadership – To embrace learning 
confidence and trust in the City that it can deliver services 
opportunities on an international scale and continuously  
effectively and transparently.
lead by example in our application of new knowledge.
• Strong leadership – For the City to demonstrate advocacy 
Community Wellbeing 
in promoting the needs and ambitions of the City and the 
advancement of local government.
• Quality facilities – To provide facilities of the highest  
quality which reflect the needs of the community now  
Financial Sustainability
and into the future.
• Financial diversity – To be less reliant on rates as the 
• Cultural development – For the community to have access 
primary basis for revenue by leveraging alternative income 
to world-class cultural and artistic events and facilities.
streams.
• Community spirit – To have proud and active residents who 
• Major project delivery – To effectively plan for the funding 
participate in local activities and services for the betterment 
and delivery of major projects.
of the community.
• Effective management – To conduct business in a 
• Community safety – For residents to feel safe and confident 
financially sustainable manner.
in their ability to travel and socialise within the community.
Quality Urban Environment
• Quality open spaces – To have urban and green spaces 
which are attractive, well-utilised and enrich the lives of  
the community.
• Integrated spaces – To have integrated land use and 
transport planning that provides convenient and efficient 
movement across the City.
• Quality built outcomes – For the City’s commercial and 
residential areas to be filled with quality buildings and 
appealing streetscapes.
• City centre development – To have quality and diverse 
landmark buildings within the Joondalup City Centre that 
enhance the vitality and vibrancy of the urban space.
Economic Prosperity, Vibrancy and Growth
• Primary centre status – For the Joondalup City Centre 
to be the first Strategic Metropolitan Centre in Western 
Australia to achieve Primary Centre status.
• Activity centre development – To have revitalised Activity 
Centres that are multi-purpose and provide for housing 
diversity and enhanced liveability.
• Destination City – To become a “Destination City” 
where unique tourism opportunities and activities provide 
drawcards for visitors and high amenity for residents.

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Information Guide Freedom of Information Act 1992
Organisation Structure
The City’s structure of directorates containing a number of 
specialised Business Units is as follows:
The City of Joondalup is a body corporate, constituted under 
Office of the CEO – Executive and Risk Services,  
section 2.5 of the Local Government Act 1995. Its general 
City Projects.
function is to provide for the ‘good government of persons  
in its district’.
Corporate Services – Financial Services; Information 
Technology; Rangers, Parking and Community Safety; Leisure 
The City of Joondalup Council comprises of a Mayor and  
and Cultural Services. 
12 Councillors representing six wards, being North Ward, 
North-Central Ward, Central Ward, South Ward, South-East 
Infrastructure Services – Infrastructure Management 
Ward and South-West Ward. The Mayor is elected by the 
Services; Operation Services; Asset Management.
City’s electors with two Councillors representing each  
Governance and Strategy – Governance; Marketing and 
ward. Both the Mayor and Councillors are elected for  
Communications; Strategic and Organisational Development; 
four year terms.
Human Resources.
The City’s operations are managed by the Chief Executive 
Planning and Community Development – Planning 
Officer, who is supported by an Executive Leadership Team. 
Services, Compliance and Regulatory Services; Community 
The Chief Executive Officer’s role is to carry the ultimate 
Development and Library Services.
responsibility for the efficient and effective utilisation of the 
City’s resources in achieving the City’s objectives and strategic 
direction. The Executive Leadership Team is made up of 
Directors, who are highly qualified professionals, managing 
more than 1,000 employees throughout the City and who 
assist the Chief Executive Officer in managing the City’s 
operations and functions.
CITY OF JOONDALUP – ORGANISATIONAL STRUCTURE
OFFICE 
CHIEF EXECUTIVE OFFICER  Garry Hunt
OF THE CEO
ELECTED MEMBER 
SUPPORT AND 
LIAISON
LEGAL SERVICES
CORPORATE SERVICES
GOVERNANCE & STRATEGY
INFRASTRUCTURE SERVICES
PLANNING & COMMUNITY DEVELOPMENT
STAKEHOLDER 
Mike Tidy
Jamie Parry
Nico Claassen
Dale Page
LIAISON
RANGERS,  
COMPLIANCE 
COMMUNITY 
LEISURE & 
STRATEGIC & 
INFRASTRUCTURE 
FINANCIAL 
INFORMATION 
PARKING & 
MARKETING & 
HUMAN 
ASSET  
OPERATION 
& REGULATORY 
PLANNING 
DEVELOPMENT 
EXECUTIVE & RISK 
CULTURAL 
GOVERNANCE 
ORGANISATIONAL 
MANAGEMENT 
SERVICES
TECHNOLOGY
COMMUNITY 
COMMUNICATIONS
RESOURCES
MANAGEMENT
SERVICES
SERVICES
SERVICES
& LIBRARY 
SERVICES
SERVICES
Brad Sillence
DEVELOPMENT
SERVICES
Roney Oomen
David Murnain
SAFETY
Mark McCrory
Glenn Heaperman
Sheree Edmondson
Michael Hamling
Renae Mather 
Chris Leigh
SERVICES
Christine Robinson
 Mike Smith
Glenda Blake
Ruth March
Malcolm Jenkinson
(Acting)
Jude Thomas
EMPLOYEE 
RELATIONS  
CIVIL PROJECTS, 
FINANCIAL 
RECREATION 
RECRUITMENT  
BUSINESS 
CITY RANGER 
CORPORATE 
GOVERNANCE 
GRANTS &  
CAPITAL WORKS 
ENGINEERING
BUILDING 
PLANNING 
LIBRARY 
RISK 
MANAGEMENT 
ACCOUNTING
SERVICES
& INDUCTION  
SYSTEMS
SERVICES
MARKETING
SUPPORT
ADMINISTRATION
PROGRAMMING
OPERATIONS
SERVICES
APPROVALS
SERVICES
MANAGEMENT
LEARNING &  
SERVICES
DEVELOPMENT
(HR CONSULTING)
COMPLIANCE 
MEDIA 
COST EFFICIENCY 
MANAGEMENT 
LEISURE 
NETWORK 
PARKING 
RECORDS 
ECONOMIC 
SAFETY & RISK 
PROPERTY 
TRAFFIC 
PARKS
SERVICES
URBAN DESIGN 
LIBRARY 
ADVISORY 
AND SERVICE 
ACCOUNTING
CENTRES
SERVICES
SERVICES
SERVICES
DEVELOPMENT
MANAGEMENT
MANAGEMENT
ENGINEERING
OPERATIONS
(including 
& POLICY
OPERATIONS
SERVICE
REVIEWS
Swimming Pools)
HEALTH &  
PAYROLL 
WASTE 
LANDSCAPING  
ENVIRONMENTAL 
RATING 
CULTURAL 
SERVICE 
COMMUNITY 
CUSTOMER 
ENVIRONMENTAL 
BUILDING 
COMMUNITY 
SERVICES
MANAGEMENT 
& CONSERVATION 
SERVICES
INTERNAL AUDIT
SERVICES
SERVICES
DESK
SAFETY
SERVICE
DEVELOPMENT
MANAGEMENT
SERVICES
(HR SYSTEMS)
SERVICES
SERVICES
(including 
Immunisation)
CONTRACT 
POLICY, 
MANAGEMENT 
BUILDING 
FLEET 
YOUTH 
RESEARCH 
& PURCHASING 
CAPITAL WORKS
MANAGEMENT
SERVICES
& PLANNING
SERVICES
ORGANISATIONAL 
CITY PROJECTS
DEVELOPMENT
Blignault Olivier

Information Guide Freedom of Information Act 1992
9
How Decisions Affect  
Public Participation  
the Community
in Decision-Making
The decisions of the City impact on the everyday life 
The numerous activities and services that local governments 
of its residents in many ways, due to the wide-ranging 
provide, impact their communities at various levels and 
responsibilities and activities placed on local governments.  
consequently, public participation in the decision making 
The provision of roads and footpaths, drainage, parks, 
process is important to provide good governance. Decisions 
recreation and leisure facilities, libraries, welfare services, 
are made by the Council and where appropriate authority has 
refuse collection and disposal facilities, cultural services, and 
been delegated, also by employees.
environmental health control activities are all matters requiring 
Where the Council is required to make decisions, it does so 
decisions by Council at various levels of consideration.
through regular Council meetings. In some cases, the Council 
The most far-reaching effect the City has on the public is its 
has established Committees to assist with its decision-making 
control over planning matters. It has responsibility to oversee 
responsibilities. The Council is also represented on various 
protection of the City’s natural environment and heritage, while  statutory and non statutory Boards and Committees. Details 
maintaining pace with a fast rate of urban development.
on committees, members and terms of reference are available 
Whilst responsibility for some development decisions has  
on the City’s website at joondalup.wa.gov.au 
been delegated to City employees (detailed in the annual 
Meetings
Register of Delegated Authority), Council determines 
applications and prescribes standards for subdivision and 
The Council meets on a four weekly cycle from February to 
development throughout the City. Council is also required 
December. The cycle commences with a Strategy Session, 
under the Planning and Development Act 2005 to initially 
followed by a Briefing Session and concludes with an Ordinary 
determine applications for the rezoning of land (such as town 
Meeting of the Council, followed by a week break. The City 
planning schemes and regional scheme amendments). Land 
encourages participation in its decision-making processes 
and property usage is also often subject to a Council decision,  and both its Briefing Sessions, commencing at 6.30pm, and 
for example, the operation of home businesses. 
Council Meetings, usually commencing at 7.00pm, are open to 
the public. These are held in the Council Chamber, Joondalup 
Council decisions also aim to ensure that buildings within the 
Civic Centre, 90 Boas Avenue, Joondalup. 
City are constructed to the required standard. The design, 
construction and maintenance of City owned buildings provide  In order to assist members of the public to participate, and to 
the City’s customers with quality facilities in the most efficient 
enhance relationships with its community, the Council allows 
and economical way.
for public questions to be asked and public statements to be 
made at both Council Meetings and Briefing Sessions. Council 
The City has also developed a range of plans that guide and 
also conducts Deputation Sessions at Briefing Sessions where 
direct its actions into the future. Copies of these plans are 
members of the public may make presentations on items listed 
available from the City’s Administration Centre or on the City’s 
on the agenda for that meeting.
website at joondalup.wa.gov.au
The procedures which govern the conduct of public question 
Many of the issues that require a Council decision are subject 
time and public statement time provide a fair and equitable 
to policy statements aimed at providing consistency in 
opportunity for all members of the public who wish to ask a 
determinations, as well as indicating to the public the Council’s  question or make a public statement. 
position on a particular matter. A list of the City’s policies is 
available on the City’s website at  joondalup.wa.gov.au or 
Residents and/or ratepayers of the City are requested to lodge 
alternatively available for viewing at all the City’s libraries.
questions in writing for the:  
• Briefing Session by close of business on the Monday  
prior to the meeting 
• Council meeting by 9.00am on the Monday prior to  
the meeting. 
The City will accept a maximum of five written questions per 
City resident/ratepayer. Two verbal questions will be permitted 
to be asked from members of the public in attendance at 
either the Briefing Session or Council meeting. 
Questions to the Briefing Session must relate to an item listed 
on the Briefing Session Agenda, whereas questions to Council 
can relate to any matter affecting the operations of the City. 
Questions should be marked to the attention of the Chief 
Executive Officer on fax 9300 1383, by post to PO Box 21 
Joondalup WA 6919, hand delivered to the Administration 
Centre or emailed to xxxxxxx.xxxxxxxxx@xxxxxxxxx.xx.xxx.xx

10
Information Guide Freedom of Information Act 1992
Public Statement Time is conducted at both Briefing  
Library Facilities
Sessions and Council meetings and is limited to two  
minutes per member of the public. 
City libraries are open to all members of the public and library 
Prior to the commencement of the Briefing Session, the 
memberships are available. Membership is free, with children 
adopted procedures provide a period for deputations from 
under the age of 18 needing a parents/guardian’s signature to 
people or groups who are affected by an item that is listed 
become a member.
on the Agenda. A period of 15 minutes is set aside for each 
deputation, with time for Elected Members’ questions.
Library Locations
Deputations shall not exceed five persons in number and  
Duncraig
only three of those persons shall address Elected Members 
Cnr Warwick Road and Marmion Avenue
and respond to questions raised. Briefing sessions are open  
Duncraig
to the public and other persons may attend as observers.
T: 9400 4790
Further participation in the decision-making process is  
Joondalup
also available through the submission of petitions, 
102 Boas Avenue
correspondence or direct contact with Elected Members. 
Joondalup
T: 9400 4707
Community Consultation and Participation
Whitfords
The City regularly consults with the community on a range  
Cnr Banks Avenue and Marmion Avenue
of matters likely to have an impact on, or be of interest to,  
Hillarys
local residents. The Council has adopted a Community 
T: 9400 4870
Consultation and Engagement Policy to guide the City’s 
Woodvale
activities when engaging in public consultation processes. 
Trappers Drive
All consultations are advertised in the local Community 
Woodvale
Newspapers, are listed under News and Public Notices, 
T: 9400 4180
and also appear on the City’s website and social media 
platforms. On occasion, there will be editorial coverage of 
the consultations in the local newspapers and notices will be 
placed in The West Australian newspaper.
To increase levels of participation, ratepayers may be randomly 
selected from City databases and directly invited to participate 
in the consultation process. 
The outcomes of community consultation and engagement 
activities are reported to Council and contained in Council 
Minutes. Links to those reports are provided as and when  
they occur.

Information Guide Freedom of Information Act 1992
11
Computer Systems
• SPYDUS (Library Management System) – contains all 
books and Library resources
The City holds a variety of information within its computer 
• SPYDUS Accounts Database (Library Management 
systems. A Freedom of Information application may require 
System) – includes overdue items not returned and 
access to information in one or all of these systems.
payment for lost/damaged books.   
• Ascertain – training course booking system for employees.
• Technology One Finance One – contains all the City’s 
• Attain – gifts register and contributions to travel register. 
financial records. 
• Aurion System – payroll and human resource software. 
• Technology One Property and Rating System – includes 
property, animal, rates, receipting, customer requests and 
• Centaman Advantage Booking System – facility  
complaints and electoral roll information. 
booking system.
• Technology One Works and Assets – a work management 
• Community Information Database – contains details of 
system used to manage the light vehicle fleet, capital works 
local community groups, organisations and government 
projects and infrastructure assets.
services provided in the local area that may be helpful to 
members of the public. The system uses an externally 
• HPE Records Manager (Electronic Document  
hosted web-based application called LINCS. The data is 
Records Management System) – contains records, 
accessible from the internet. The LINCS system is used by 
attributes (details), images of correspondence and  
many local governments.
corporate documents. 
• Drawreg – register of the City’s engineering drawings.
• Winvaccs (Immunisation Management System) – 
coordinates the completion of scheduled immunisations.
• EventEspresso – Online Event Register and Event  
Booking System.  
• Intramaps/Intermaps – online mapping system. 
• LINKS – Leisure Centre membership management system.
• Local Studies History database – includes several 
collections of ephemera, oral history, newspaper clippings, 
cartoons, videos, display material and photographs. 
General information retained can be accessed via keyword, 
subject, title, date etc, containing approximately 83000 
entries. Local Studies also has a smaller Local Government 
Correspondence 1930-1973 database, researched and 
entered by a volunteer of the library.
• Microsoft Exchange server – email system. 
• Microsoft SharePoint portal – corporate intranet. 
• Newenvhlth and EnvHlth database – information is not 
entered into these databases anymore and they are used for 
research only for health complaints and inspections before 
the establishment of Proclaim Property and Rating System.
• PPIBS (Project Planning and Proposal System) – 
management of projects from submission for budget 
approval, through to project management and reporting. 
This includes small business unit internal projects through  
to large cross organisational corporate projects.  
This database is no longer in active use and contains 
historical information only. 
• Promaster Key Manager – re-keying of City owned 
buildings.
• Security Watch service requests – no longer active and 
now used only for research using records predating the 
establishment of Proclaim Property and Rating System. 
• Sitefinity CMS – content management system for the public 
web site.

12
Information Guide Freedom of Information Act 1992
Information Held
• Electoral Gifts Register
• Media Releases/speeches
The following lists the type of information held by the 
• Minute Books
respective Directorates:
• Payroll Details
Office of the CEO
• Policies
• Common Seal Register
• Local Laws
• Gifts Register and Contributions to Travel Register.
• Declarations of Interest Register
• Primary and Annual Returns Register
Corporate Services 
• Strategic Community Plan and other Corporate Plans
• Animal Pound Register
• Training Records
• Art Collection Inventory Asset Details
• Training Videos and Publications
• Banking Information
• Workers Compensation and Rehabilitation Records.
• Cat Registrations
Infrastructure Services
• CCTV Image Register
• Contract and Tender Details
• Asphalt Test Records
• Creditor Records
• Bore and Pump Licence Details for Parks/Reserves
• Current Leisure Centres Membership Records
• Construction Files
• Debtors Records
• Consultants’ Reports
• Dog Registrations
• Council Operated Buildings Maintenance Records
• Electoral Records
• Diversion from landfill statistics
• Facility Utilisation History
• Engineering Working Files
• General Financial Records
• Independent Arboriculture/Tree Assessments
• Graffiti Incident Register
• Independent Playground Operational Audits
• Grant Register
• Rainfall data
• Infringements Register
• Recycle Calendar and Waste Guide
• Insurance Records
• Design Plans
• Legal Action Information
• Subdivision and Drainage Plans
• Leisure Activities program information
• Traffic Surveys
• Leisure Centre Patron Details  
• SMS messages and email notifications to registrants  
(held at the centre concerned)
on the Pesticide Notification Register. 
• Private Property Parking Agreement Register
Planning and Community Development 
• Rates Incentive Scheme Information
• Access and Inclusion Plan
• Rates Records
• Account Records
• Signs Impound Register
• Building Licences with associated plans and documentation
• Sporting Clubs Database
• Client Information
• Trust and Municipal Fund Details
• Community Information Database
• Valuation Advice
• Community Organisation Records
• Vehicle Impound Register. 
• Corporate records, including but not limited to development 
Governance and Strategy 
approvals, subdivision approvals, town planning scheme 
amendments, grant applications
• Citizenship Records
• Immunisation Records
• Civic Functions Details
• Current Membership Records (Leisure and Library 
• Code of Conduct
Memberships)
• Council Committee Agendas and Minutes  
• General Service Information
(City of Wanneroo from 1980 to June 1998  
• Local Planning Scheme Documents
and City of Joondalup from July 1998)
• Local History Records
• Council Agendas and Minutes  
(City of Wanneroo from 1980 to June 1998  
• Mapping Information
and City of Joondalup from July 1998)
• Pool Licensing Process Site Inspection Assessment Sheets
• Correspondence – inwards and outwards
• Service Provider Information
• Customer Service Charter
• Statistical Data
• Delegation of Authority Manual
• Subdivision Plans
• Employee Personal Files
• Town Planning Studies.

Information Guide Freedom of Information Act 1992
13
How to Access Documents 
• Hepburn Heights Conservation Area Management Plan
• Investment Attraction Prospectus
Held By the City
• Joondalup Digital Strategy
• Joondalup 2022 (Strategic Community Plan 2012-2022)
Documents that are readily available, either for sale or free  
of charge, can be obtained/viewed via the City’s website or  
• Joondalup 2022 (Summary Document)
the relevant City Business Unit. Telephone enquiries should  
• Landscape Master Plan 2009-2019
be made to the Business Unit or employee identified in this 
• Library Service Delivery Plan, 2015-2020
Guide by calling  9400 4000. Information readily available  
• Lilburne Park Management Plan
is for inspection only unless otherwise stated. 
• Local Commercial Strategy
Documents readily available to the public
• Local Emergency Management Arrangements
• Local History Collection – Includes photographs, oral 
The following documents are available for viewing on the  
history, motion pictures, display materials and information 
City’s website at joondalup.wa.gov.au
relevant to the City of Joondalup and regional area (digital 
• Access and Inclusion Plan 2015-2017
or print format)
• Annual Financial Budgets (from 2008/09 onwards)
• Local Planning Scheme
• Annual Financial Reports (from 2009/10 onwards)
• Local Planning Strategy
• Annual Plans and Progress Reports
• Marmion Coastal Foreshore Reserve Management Plan 
• Annual Reports (from 2008-09 onwards)
2014-2019
• Beach Management Plan 2011-2016
• Media Releases
• Bike Plan 2016-2021
• Pamphlets/leaflets/information sheets
• Biodiversity Action Plan 2009-2019
• Pathogen Management Plan 2013-2016
• Building and Development application forms
• Pesticide Use Notification Plan
• Burns Beach Master Plan
• Planning Policies
• City News editions
• Plants and People in Mooro Country – Nyungar Plant Use in 
• City Projects (information on recent projects)
Yellagonga Regional Park
• City Policies
• Property Management Framework
• City Water Plan 2016-2021
• Recycling Calendar
• Climate Change Strategy 2014-2019
• Register of Delegation of Authority
• Coastal Foreshore Management Plan 2014-2024
• Request for a Subsidy Payment for First/Replacement 
Vehicle Crossing
• Code of Conduct for Employees, Elected Members  
and Committee Members
• Shepherds Bush Reserve Management Plan
• Committee Agendas from 2002  
• Sorrento Coastal Foreshore Reserve Management Plan 
(for committees open to the public)
2015-2020
• Committee Minutes from 2002
• Specified Area Rates (SAR) Capital Infrastructure Guidelines
• Community Development Plan 2015-2020
• Sponsorship, Contributions and Donations Program
• Community Safety and Crime Prevention Plan 2014-2018
• Streetlight Shading Policy
• Corporate Business Plan 2017/18-2021/22
• Street Verge Guidelines
• Council Agendas and Minutes from 1991
• Structure Plans
• Council Policies
• Towards Zero – Road Safety Action Plan 2016-2020
• Customer Service Charter
• Tree Management Guidelines
• Domestic Waste and Recycling Guide 2017-18
• Trees on private property Guideline
• Economic Development Strategy – Expanding Horizons
• Walkability Plan 2013-2018
• Electors Meeting Agendas and Minutes from 1991
• Warwick Open Space Bushland Management Plan
• Environment Plan 2014-2019
• Waste Guide 2017-18
• Equal Employment Opportunity Statement
• Waste Management Plan 2016-2021
• Fees and Charges Schedule
• Weed Management Plan
• Five Year Capital Works Program
• Yellagonga Integrated Catchment Management Plan 2015-
2019
• Freedom of Information Guide
• Yellagonga Integrated Catchment Management Plan  
• Friends Group Manual
2009-2014 – Part 1 Technical Report
• Governance Framework 2016
• Yellagonga Integrated Catchment Management Plan  
• Growing Locals (various – information brochures)
2009-2014 – Part 2 Implementation Plan
• Gifts Register and Contributions to Travel Register
• 20 Year Strategic Financial Plan.
• Guide to Becoming a City of Joondalup Elected Member

14
Information Guide Freedom of Information Act 1992
Available at joondalup-leisure.com.au
To access the following, contact the respective Club 
• Locations and opening hours
Development or Community Facilities Officer:
• Membership options and pricing
• Sport and Recreation Grant and Funding history
• Program and service information
• Park and Community Facility/Park Utilisation Records.
• Customer feedback
To access the following, contact the respective Arts or  
Events Officer:
• Virtual tour and facility information
• Cultural activities brochures, programs and newsletter (Arts), 
• MyFit login for member’s services
Principal Arts Officer
• Pricing options.
• Cultural activities brochures and expressions of interest for 
Documents available for inspection
stalls and food trucks (Events), Principal Events Officer.
• Cultural activities brochure (Visual Arts), Visual Arts Officer
The following documents are available for public inspection  
by contacting the identified Business Unit or employee.  
To access the following, contact the Rangers, Parking and 
A fee may be applicable should a copy of the document  
Community Safety Team:
be required/permitted.
• Cat ownership brochure
Office of the CEO
• Cat registration forms
• City Centre Parking maps
To access the following, contact the Manager Executive  
• City rangers’ brochure
and Risk Services:
• Dog ownership brochure
• Gifts Register and Contributions to Travel Register.
• Dog registration forms
Corporate Services 
• Fire Prevention brochure
To access the following, contact the Certifying Officer:
• Graffiti removal brochure
• Payment vouchers.
• School parking brochure.
To access the following, contact the Senior Management 
Governance and Strategy
Accountant or Funds Management Officer:
To access the following, contact the Manager Governance:
• Investment Register
• Electoral Gifts Register
• Fringe Benefit Tax Detailed Schedules
• Electoral Rolls.
• Grants Register.
To access the following, contact the Governance Coordinator:
To access the following, contact the Financial Services 
Administration and Control Officer: 
• Annual and Primary Returns Register
• Annual Insurance Premium Details
• Council Minute Books
• Bank Guarantee Held
• Declarations of Interest Register.
• Bank Reconciliations
Infrastructure Services
• Insurance Coverage.
To access the following, contact Operation Services:
To access the following, contact the Senior Financial 
Accountant or the Financial Accountant:
• Natural Area Action Plans (site specific)
• Bank Statements
• Asphalt Test Records
• Cash Advance Register
• Bore and Pump Licence Details for Parks/Reserves
• Municipal Fund Voucher
• Independent Arboriculture/Tree Assessments
• Trust Fund
• Independent Playground Operational Audits
• Fixed Asset Register
• Service Levels and Maintenance Schedules.
• Payments to Creditors
To access the following, contact Infrastructure  
Management Services:
• General Debtors Accounts  
(current year and previous two years).
• A to Z of Waste Management
To access the following, contact the Team Leader Rating 
• Crossover Guidelines (including drawings)
Services:
To access the following, contact Asset Management:
• Rate and Valuation Records
• Building condition data per building.
• Rates Debtors
• Rates Receipts.
To access the following, contact the Coordinator Contract 
Administration and Purchasing Services:
• Tender Register.

Information Guide Freedom of Information Act 1992
15
Planning and Community Development
Access to Documents under the  
To access the following, contact the Manager Community 
Freedom of Information Act 1992
Development and Library Services:
If documents are not readily available, you can apply for 
• Stock Records of Current Books
access under the FOI Act. Requests should be made in writing 
To access the following, contact the Administration Officer, 
(application form available if required) and submitted to the 
Environmental Health:
FOI Coordinator with the appropriate fee. An application form 
together with a schedule of charges may be obtained by 
• Immunisation pamphlets
contacting the FOI Coordinator on 9400 4586.
• Immunisation Records, available to owners
Application forms and details of fees and charges are also 
• Plans – septic tank and effluent disposal systems.
available at joondalup.wa.gov.au
These documents may be inspected or made available  
at the Customer Service Counter within the City’s 
Amendment of Personal Records
Administration building:
If the City holds records about your personal affairs, which you 
• Aerial Photographs (viewing only)
believe are incomplete, incorrect, out of date or misleading, 
• Building and Development application forms  
you can apply for them to be amended. Applications should 
(also available on website)
be made in writing and submitted to the FOI Coordinator.  
• Pamphlets/leaflets/information sheets  
For further information, contact the FOI Coordinator,  
(also available on website)
PO Box 21 Joondalup WA 6919 or call 9400 4586. 
• Cadastral Mapping Information.
Fees Applicable
These documents may be purchased (where applicable)  
at the Customer Service Counter within the City’s 
Administration Building:
• House plans – owners may purchase copies of their  
own plans. Residential ($59.00)/commercial and  
industrial ($83.40 first copy of microfiche, then $42.50  
for each subsequent copy)
• Plans and maps – vary from $7.80 to $68.00
• General publications – vary from $11.45 to $51.00
• Copying charge – $0.20 cents per page  
(for documents that can be purchased).

T:  08 9400 4000 
F:  08 9300 1383 
E:  xxxx@xxxxxxxxx.xx.xxx.xx 
90 Boas Avenue Joondalup WA 6027 
PO Box 21 Joondalup WA 6919
joondalup.wa.gov.au
This document is available in alternate  
formats upon request.