Document 2
Accessibility Testing Process
This section of the survey seeks information on how an Agency tested their site(s) for conformance with WCAG
2.0. Information will be used to determine the commonality of testing processes and tools across agencies.
1
Does your agency use site-wide
automated conformance checking tool(s) to assess
compliance against WCAG 2.0?
○ Yes
◉ No
Do you have plans to use an automated tool in the future?
○ Yes
○ No
◉ Undecided
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
2
Does your agency use any
manual or page based testing tools to assist in checking
conformance against WCAG 2.0?
◉ Yes
○ No
Which manual or page based testing tools does your agency use?
[Please select all that
apply]
☑ aChecker
☐ aDesigner
☐ CodeSniffer (Squiz)
☑ Colour Contrast Analyser (TPG/Vision Australia)
☑ Firebug
☑ TAW - Web Accessibility test
☑ Total Validator / other HTML validator
☑ WAVE (Webaim)
☑ Web Accessibility Toolbar (TPG/Vision Australia)
☑ Web Developer Toolbar (Chris Pederick)
☑ Other [Please list these other tools]
i) Fangs
ii) SortSite
iii)
Page 2
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
3
Does your agency use any
document specific checking tools to assist in checking
conformance against WCAG 2.0?
◉ Yes
○ No
Which document specific checking tools does your agency use?
[Please select all that apply]
☑ Acrobat Pro - Accessibility Full Check
☐ Common Look PDF
☑ PAC - PDF Accessibility checker
☑ Word 2010 Accessibility checker
☐ Other [Please list these other tools]
i)
ii)
iii)
4
Does your agency use
assistive technologies as part of your accessibility testing?
○ Yes
◉ No
5
Does your agency use people with a disability in your conformance testing?
◉ Yes
○ No
Page 3
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
6
Has your agency used an outsourced service provider to conduct conformance checking?
◉ Yes
○ No
Which outsourced service providers does your agency use?
[Please select all that apply, and
then answer the additional questions that will appear below]
☐ 4 Syllables
☐ Access Testing
☐ AccessibilityOz
☐ Inclusive UX
☐ Max Design
☐ OPC IT
☐ Scenario Seven
☑ Stamford Interactive
☑ Vision Australia
☐ WebKey IT
☐ Web Usability
☐ Other [Please list these other providers]
i)
ii)
iii)
How are you using your outsourced service providers?
One Off (i.e.
single point in
Multiple
time)
Ad hoc
Instances
Ongoing
Stamford Interactive
○
○
◉
○
Vision Australia
○
○
◉
○
Page 4
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
What services is your outsourced service provider delivering?
[Please select all that apply]
Conformance
Remediation
Priority
Checking
Reporting
Assistance
Setting
Other
Stamford Interactive
☑
☑
☑
☑
☑
Vision Australia
☑
☑
☑
☑
☑
Please describe the 'other' services provided by Stamford Interactive
Training
Please describe the 'other' services provided by Vision Australia
Training
Page 5
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
Assessment of Agency Progress
This section of the survey seeks to capture the
overall progress made by agencies in implementing WCAG
2.0.since 2010.
To determine the primary barriers to implementing WCAG 2.0, the section breaks down accessibility into
categories which can be reported at an Agency level. Consolidation of this information will assist AGIMO in
developing specific guidance to assist agencies in the final implementation phase of the NTS.
1
Which aspects of your combined agency web sites conform at WCAG 2.0 Level A or higher?
Mostly
Moderate
Minimal
No
Not
Compliant
Compliant
Compliance
Compliance
Compliance
Applicable
a
Layout
◉
○
○
○
○
b
Content (including heading,
links, etc)
○
◉
○
○
○
c
Images
○
◉
○
○
○
d
Colour contrast
○
◉
○
○
○
e
Navigation
○
◉
○
○
○
f
Keyboard access
○
◉
○
○
○
g
Tables
○
◉
○
○
○
○
h
Forms
○
○
◉
○
○
○
i
Multimedia
○
◉
○
○
○
○
j
Code validation
○
◉
○
○
○
○
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RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
2
How have these aspects of your combined agency's web sites
improved since December
2010 with respect to conformance with WCAG 2.0 Level A or higher?
Conformance Conformance
Significant
Moderate
Minimal
No
Not
Maintained
Fixed
Improvement
Improvement
Improvement
Improvement
Applicable
a
Layout
◉
○
○
○
○
○
b
Content
(including
○
○
◉
○
○
○
heading,
links, etc)
c
Images
◉
○
○
○
○
○
d
Colour
contrast
○
○
◉
○
○
○
e
Navigation
◉
○
○
○
○
○
f
Keyboard
access
◉
○
○
○
○
○
g
Tables
◉
○
○
○
○
○
○
h
Forms
○
○
○
○
◉
○
○
i
Multimedia
◉
○
○
○
○
○
○
j
Code
validation
○
○
○
◉
○
○
○
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RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
3
For documents published in 2012, how well do you consider your agency satisfied the
following accessibility aspects?
Not
Always
Mostly
Some
None
Applicable
a
HTML version
○
◉
○
○
b
HTML landing page
◉
○
○
○
c
Headings and other structure
◉
○
○
○
d
Colour contrast
○
◉
○
○
e
Images (e.g. use of alternative text)
○
◉
○
○
○
f
Navigation (e.g. table of contents in Doc
files; bookmarks in PDF files)
○
○
◉
○
○
g
Tables (e.g. headings tagged)
○
◉
○
○
○
h
Forms (e.g. clear labels, tagged in PDF)
○
○
◉
○
○
i
Alternative format (e.g. PDF & Doc/RTF)
○
◉
○
○
○
Page 8
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
Agency Infrastructure and Capability
This section of the survey follows up on the 2010 collection of data relating to an agencies' web publishing and
procurement processes.
1
Has your agency made accessibility related changes to its internal web publishing processes
to promote conformance with the NTS?
○ Yes
○ No
○ Not yet, but intend to do so in the future
◉ No changes required; processes already in place in 2010
2
Have you upgraded or changed your content management systems or processes since 2010
in order to address accessibility issues?
◉ Yes
○ No
○ Not yet, but intend to do so in the future
○ No changes required; CMS already suitable in 2010
3
Has your agency reviewed its ICT related procurement policy and processes to include web
accessibility where appropriate and reference WCAG 2.0 and the NTS requirements?
○ Yes
○ No
◉ Not yet, but intend to do so in the future
Page 9
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
Training and Education Update
This section of the survey follows up on the 2010 data relating to an agency's skills, with a particular focus on
accessibility education and awareness. It will help gather information related to the staff responsibilities and
training.
1
Has your agency produced any accessibility education or training material?
[This might include guidelines, checklists, how to test for accessibility, publishing hints,
presentations, diagrams, etc]
◉ Yes
○ No
Please describe this accessibility education or training material:
Training course, checklists, cheat sheets, templates
Is your agency willing to share more broadly?
◉ Yes
○ No
[Optional] Please email any relevant documents or copies to xxxxxxxxx@xxxxxxx.xxx.xx,
or provide relevant URLs to the material in the area below:
Can provide separately - currently undergoing some reviews
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RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
2
Please provided updated information for the number of internal and external staff performing
within each role shown below on a headcount basis.
[Individual staff members should only be shown once in their primary role.]
Internal
Internal
External
External
Staff - 2010
Staff - 2012
Staff - 2010
Staff - 2012
(headcount)
(headcount)
(headcount)
(headcount)
a Web Management (activities include: site wide
management, policy/procedures, technical quality
10
4
0
assurance)
b Content owners / authors (activities include: creation of
content, page level edits, content approval and/or
1300
1000
0
authorisation)
c Communications / Media (activities include: Online
4
Publications, multi-media, social media)
2
0
d Technical ICT support (activities include: application
10
development, programming, IT infrastructure)
4
e Other role for example training, help desk, access
200
provision, security:
[Please specify]
150
0
Total
1524
1160
0
0
3
How many of these staff (in total) primary role is dedicated to web accessibility?
(headcount)
0
4
How many of your (APS) internal staff have completed each of the following types of
accessibility training?
No. of Staff in
No. of Staff in
2010
2012
(headcount)
(headcount)
a Internal Course
10
110
b External Course/Workshop
9
20
Page 11
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
5
Which external training providers has your agency used since 2010?
[Please select all that
apply]
☐ 4 Syllables
☑ Access iQ
☐ AccessibilityOz
☐ Alpha Computer Consultants
☐ Max Design
☐ Scenario Seven
☑ Stamford Interactive
☑ Vision Australia
☐ Web Usability
☑ AGIMO / Microsoft - Office Training Session
☑ AGIMO / Adobe - PDF Training Session
☐ Other [Please specify]
i)
ii)
iii)
6
How many external staff (i.e. non-APS / contractors) has your agency educated or trained in
web accessibility?
(headcount)
2
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RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
Risks
This section of the survey follows up on the 2010 data relating to the major risks identified by Agencies in
implementing the NTS.
1
The top 5 risks identified by agencies in December 2010 for transition to WCAG 2.0 under the
NTS are highlighted below; please indicate where your agency perceives itself to sit with each
of these risks at December 2012?
Moderate
Extreme
Not
Low Risk
Risk
High Risk
Risk
Applicable
a
Funding & resources
○
○
◉
○
○
b
Skills
○
○
◉
○
○
c
Third party products
○
◉
○
○
○
d
Legacy publishing issues
◉
○
○
○
○
e
PDF documents
○
○
◉
○
○
2
If your agency is experiencing any additional risks, please describe them below:
i) Other risks...
Whole of Government changes that impact on the web team's ability to maintain their accessibility
processes e.g. FOI reforms, Digital Transition Policy
ii) Other risks...
The department has diverse responsibilities which sometimes makes it difficult for a small web team
to engage fully with all areas of the department
Page 13
RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
Agency Documentation
This section of the survey captures an agencies documented strategies, plans and processes to deliver web
accessibility and achieve conformance with the Web Accessibility National Transition Strategy. It also provides
the opportunity to report success stories at the agency level.
1
Has your agency produced an Agency Implementation Plan?
◉ Yes
○ No
Is the plan publicly available?
○ Yes
◉ No
Has the plan been lodged with the Australian Human Rights Commission (AHRC)?
○ Yes
◉ No
2
Please provide two BEST examples of
effort from your agency that demonstrates progress
towards website accessibility (this might include Training and Education efforts, Websites,
Web Applications, development of Action Planning and Prioritisation registers,
governance/publishing processes, etc).
If you are relying on a document please provide a copy (email to
xxxxxxxxx@xxxxxxx.xxx.xx), a website – please provide the URL etc.
Example 1:
AGD has made a concerted push to educate content authors (primarily) but also other staff in the
department on online accessibility compliance - why and how. This is reflected in the increased
numbers reported on the education and training pages.
Example 2:
The department has very recently decided that there needs to be increased scrutiny and governance
surrounding information management practices. A position has been established that will oversee
online governance and policy in this space and will work closely with other information management
practitioners.
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RELEASED UNDER THE FREEDOM OF INFORMATION ACT 1982
AGIMO NTS Survey - AG Responses
April 2013
3
Optional – Please provide any additional comments your agency may have on meeting NTS,
WCAG 2 or website accessibility?
Our external facing websites are largely compliant, in baseline testing our sites (and these figures can
be extrapolated to other sites created using the same templates), were between 75%-85% compliant
to WCAG 2.0 Single A. Areas where do not comply include the publishing of non-compliant PDFs as
part of the FOI reforms and code validation errors because we are using SharePoint 2010.
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