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(NEW RPM – Ch 2 Receiving, registering and checking an application)
2.2 Identifying an application for review
An application for review of a decision must be in writing.1
Any document that indicates that a person wants review of a decision is to be treated as
an application and recorded in TRACS.
There are 3 application forms.
1. Application for Review of Decision (Individual)
2. Application for Review of Decision (Organisation)
3. Application for Second Review of Decision
Each of these forms has a guide attached. They are available at Forms | Administrative
Alternatively, an applicant can write a letter or send another type of document asking the
AAT to review a decision.
Basic requirements for an application
As a minimum, an application should:
- include the applicant’s name, address and contact telephone numbers
- identify the decision the applicant wants reviewed (attaching a copy of the decision if
- identify when the applicant received the decision
- include a brief reason why the applicant wants the decision reviewed
See 2.5.1 for what to do if this information is not included in the application
An application may be received over the counter, by post, fax or email.
An application cannot be made by telephone. If a person attempts to make an
application over the telephone, ask them to apply in writing.
A disability or difficulties with reading or writing may make it difficult for a person to make
a written application. If a person comes to the counter and you think they are unable to
make a written application, you may be able to assist them to complete an application
form.. Make a comprehensive file note in TRACS about how you helped them.
If you are unsure about any aspect of an application or potential application, talk to your
1 Section 29(1)(a) of the AAT Act.