This is an HTML version of an attachment to the Freedom of Information request 'Complaints regarding ABC decision not to acquire 'Descent into the Maelstrom - The Radio Birdman Story' for broadcast'.






ABC FOi 201819-044 
Document 01  
s47F
From: 
Sent: Monday, 23 July 2018 11:19 AM 
To: Mark Maley <[email address]>; Simon Melkman <[email address]>; Jane 
Connors <[email address]>; Alan Sunderland <[email address]>; Jo Mullaley 
<[email address]>; Kirstin Mcliesh <[email address]>; Denise Musto 
<[email address]>; Ruth McGuire <[email address]>; Andrea Farrell 
<[email address]> 
Subject: Audience Contact Highlights: 16-22 July 2018 
Audience & Consumer Affairs: Audience Contact Highlights 
Week 29:  16-22 July 2018 

Descent into the Maelstrom The Radio Birdman Story  59 complaints:
The complaints were from fans of the band Radio Birdman who expressed disappointment that the
ABC declined to acquire and broadcast the documentary on the band Descent into the Maelstrom.
irrelevant 
to scope of 
request
Top 5 by complaint 
Top 5 by appreciation/request 
Program 
Complaints 
Program 
Appreciation/request 
Descent into the Maelstrom 
59 
irrelevant to scope of request

ABC FOI 201819-044
Document 02
From: Denise Musto 
Sent: Wednesday, 25 July 2018 3:35 PM 
s47F
To: Reena Rihan <[email address]>; 
 Kieran 
Doyle <[email address]>; Lauren Crozier <[email address]> 
Subject: FW: Complaints - hot issues 
fyi 
From: Kirstin McLiesh  
Sent: Wednesday, 25 July 2018 3:34 PM 
To: Michelle Guthrie <[email address]> 
Cc: Alan Sunderland <[email address]>; Denise Musto <[email address]>; 
Ruth McGuire <[email address]>; Managing Director's Office 
<[email address]>; Kevin McAlinden <[email address]>; Michael 
Mil ett <[email address]>; Suzanne Barron <[email address]>; Connie 
Carnabuci <[email address]>; Kathryn Wilson <[email address]> 
Subject: Complaints - hot issues 
Dear Michel e, 
irrelevant to scope of request
- Pasted below is a broader overview of the main issues identified in audience contacts received
by Audience and Consumer Affairs last week, for your information.
Kind regards, 
Kirstin 
Audience & Consumer Affairs: Audience Contact Highlights 
Week 29:  16-22 July 2018 

Descent into the Maelstrom – The Radio Birdman Story   59 complaints:
The complaints were from fans of the band Radio Birdman who expressed disappointment that the
ABC declined to acquire and broadcast the documentary on the band Descent into the Maelstrom.


irrelevant to scope of request
irrelevant to scope of request

ABC FOI 201819-044
Document 03
From: Kirstin McLiesh  
Sent: Tuesday, 14 August 2018 11:44 AM 
To: Alan Sunderland <[email address]> 
Cc: Denise Musto <[email address]>; Ruth McGuire <[email address]>; 
s47F
 Linda Mottram <[email address]>; Mark 
Maley <[email address]>; Claire M Gorman <[email address]>; Simon 
Melkman <[email address]>; Reena Rihan <[email address]>; Jane Connors 
<[email address]>; Jo Mul aley <Mul [email address]>; Chris Scaddan 
<[email address]>; Suzanne Barron <[email address]>; Kevin McAlinden 
<[email address]> 
Subject: Bouquets and brickbats: July 
Dear all, 
Attached is our Bouquets and Brickbats paper for July. 
irrelevant to scope of request
Kind regards, 
Kirstin 

Document 03
Attachment 1
Audience Contact Summary: July 2018 
This report provides summary details of written audience contacts logged by ABC Audience and 
Consumer Affairs over the period 1 to 31 July 2018.   
irrelevant to scope of request


irrelevant to scope of request
Complaints about programs and services 
This section highlights programs and services which attracted the greatest numbers of complaints in 
the period and draws out any particular issues that are driving higher complaint numbers.  It 
includes both editorial and non-editorial complaints. 
irrelevant to scope of request
• Descent Into The Maelstrom – The Radio Birdman Story   141 complaints.  The complaints
were from fans of the band Radio Birdman who expressed disappointment that the ABC
declined to acquire and broadcast the documentary on the band Descent into the
Maelstrom.
irrelevant to scope of request


irrelevant to scope of request