ABC FOi 201819-044
Document 01
s47F
From:
Sent: Monday, 23 July 2018 11:19 AM
To: Mark Maley <xxxxx.xxxx@xxx.xxx.xx>; Simon Melkman <xxxxxxx.xxxxx@xxx.xxx.xx>; Jane
Connors <xxxxxxx.xxxx@xxx.xxx.xx>; Alan Sunderland <xxxxxxxxxx.xxxx@xxx.xxx.xx>; Jo Mullaley
<xxxxxxxx.xx@xxx.xxx.xx>; Kirstin Mcliesh <xxxxxxx.xxxxxxx@xxx.xxx.xx>; Denise Musto
<xxxxx.xxxxxx@xxx.xxx.xx>; Ruth McGuire <xxxxxxx.xxxx@xxx.xxx.xx>; Andrea Farrell
<xxxxxxx.xxxxxx@xxx.xxx.xx>
Subject: Audience Contact Highlights: 16-22 July 2018
Audience & Consumer Affairs: Audience Contact Highlights
Week 29: 16-22 July 2018
•
Descent into the Maelstrom - The Radio Birdman Story 59 complaints:
The complaints were from fans of the band
Radio Birdman who expressed disappointment that the
ABC declined to acquire and broadcast the documentary on the band
Descent into the Maelstrom.
irrelevant
to scope of
request
Top 5 by complaint
Top 5 by appreciation/request
Program
Complaints
Program
Appreciation/request
Descent into the Maelstrom
59
irrelevant to scope of request
ABC FOI 201819-044
Document 02
From: Denise Musto
Sent: Wednesday, 25 July 2018 3:35 PM
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To: Reena Rihan <xxxxx.xxxxx@xxx.xxx.xx>;
Kieran
Doyle <xxxxx.xxxxxx@xxx.xxx.xx>; Lauren Crozier <xxxxxxx.xxxxxx@xxx.xxx.xx>
Subject: FW: Complaints - hot issues
fyi
From: Kirstin McLiesh
Sent: Wednesday, 25 July 2018 3:34 PM
To: Michelle Guthrie <xxxxxxx.xxxxxxxx@xxx.xxx.xx>
Cc: Alan Sunderland <xxxxxxxxxx.xxxx@xxx.xxx.xx>; Denise Musto <xxxxx.xxxxxx@xxx.xxx.xx>;
Ruth McGuire <xxxxxxx.xxxx@xxx.xxx.xx>; Managing Director's Office
<xxxxxxxxxxxxxxxxxxxxxxx@xxx.xxx.xx>; Kevin McAlinden <xxxxxxxxx.xxxxx@xxx.xxx.xx>; Michael
Mil ett <xxxxxxx.xxxxxxx@xxx.xxx.xx>; Suzanne Barron <xxxxxx.xxxxxxx@xxx.xxx.xx>; Connie
Carnabuci <xxxxxxxxx.xxxxxx@xxx.xxx.xx>; Kathryn Wilson <xxxxxx.xxxxxxx@xxx.xxx.xx>
Subject: Complaints - hot issues
Dear Michel e,
irrelevant to scope of request
- Pasted below is a broader overview of the main issues identified in audience contacts received
by Audience and Consumer Affairs last week, for your information.
Kind regards,
Kirstin
Audience & Consumer Affairs: Audience Contact Highlights
Week 29: 16-22 July 2018
•
Descent into the Maelstrom – The Radio Birdman Story 59 complaints:
The complaints were from fans of the band
Radio Birdman who expressed disappointment that the
ABC declined to acquire and broadcast the documentary on the band
Descent into the Maelstrom.
irrelevant to scope of request
irrelevant to scope of request
ABC FOI 201819-044
Document 03
From: Kirstin McLiesh
Sent: Tuesday, 14 August 2018 11:44 AM
To: Alan Sunderland <xxxxxxxxxx.xxxx@xxx.xxx.xx>
Cc: Denise Musto <xxxxx.xxxxxx@xxx.xxx.xx>; Ruth McGuire <xxxxxxx.xxxx@xxx.xxx.xx>;
s47F
Linda Mottram <xxxxxxx.xxxxx@xxx.xxx.xx>; Mark
Maley <xxxxx.xxxx@xxx.xxx.xx>; Claire M Gorman <xxxxxx.xxxxxx.x@xxx.xxx.xx>; Simon
Melkman <xxxxxxx.xxxxx@xxx.xxx.xx>; Reena Rihan <xxxxx.xxxxx@xxx.xxx.xx>; Jane Connors
<xxxxxxx.xxxx@xxx.xxx.xx>; Jo Mul aley <Mul xxxx.xx@xxx.xxx.xx>; Chris Scaddan
<xxxxxxx.xxxxx@xxx.xxx.xx>; Suzanne Barron <xxxxxx.xxxxxxx@xxx.xxx.xx>; Kevin McAlinden
<xxxxxxxxx.xxxxx@xxx.xxx.xx>
Subject: Bouquets and brickbats: July
Dear all,
Attached is our Bouquets and Brickbats paper for July.
irrelevant to scope of request
Kind regards,
Kirstin
Document 03
Attachment 1
Audience Contact Summary: July 2018
This report provides summary details of written audience contacts logged by ABC Audience and
Consumer Affairs over the period 1 to 31 July 2018.
irrelevant to scope of request
1
irrelevant to scope of request
Complaints about programs and services
This section highlights programs and services which attracted the greatest numbers of complaints in
the period and draws out any particular issues that are driving higher complaint numbers. It
includes both editorial and non-editorial complaints.
irrelevant to scope of request
•
Descent Into The Maelstrom – The Radio Birdman Story 141 complaints. The complaints
were from fans of the band
Radio Birdman who expressed disappointment that the ABC
declined to acquire and broadcast the documentary on the band
Descent into the
Maelstrom.
irrelevant to scope of request
2
irrelevant to scope of request
3
