This is an HTML version of an attachment to the Freedom of Information request 'COVIDSafe installation counts or statistics'.

Our reference: RQ20/01604 
Agency reference: FOI 1681 
Mr Chris F 
Sent by email: 
Extension of time under s 15AB 
Dear Chris 
On 6 May 2020, the Department of Health (the Department) applied for further time to make 
a decision on your FOI request of 29 April 2020, under the Freedom of Information Act 1982 
(Cth) (the FOI Act). 
This application is on the basis that the processing period is insufficient to deal adequately 
with your request, because it is complex. 
The Department attempted to obtain an agreement under s 15AA of the FOI Act for an 
extension of time from you. The Department advised that you refused the request for an 
extension of time. 
Contact with you 
On 7 May 2020, I wrote to you to seek your view on the Department’s application. You 
responded to my inquiries and provided comments that I have taken into consideration, 
•  You do not consider that the request is either voluminous or complex: you estimate that 
there would be no more than a couple of documents being produced per day over the 
time-period of the request that would fall within the scope of your request. You also 
consider that searches for relevant documents would not take long to perform.  
•  You consider that there is a public interest in the release of the information requested. In 
particular you referred to public commentary on the implementation and functioning of 
the COVIDsafe app and the implications for the use of the app in relation to public policy 
around COVID-19 restrictions. 
•  You also consider that the release of the information is time sensitive because the 
CODVIDsafe app is being used in relation to proposed legislation and impending public 
health policy changes around COVID-19.   
1300 363 992 
T +61 2 9284 9686 
GPO Box 5218 
F +61 2 9284 9666 
Sydney NSW 2001 
ABN 85 249 230 937 

As a delegate of the Information Commissioner, I am authorised to make decisions on 
applications for extensions of time under s 15AB of the FOI Act. 
I have decided to grant the Department an extension of time under s 15AB(2) of the FOI Act 
to 28 June 2020. I am satisfied that the Department’s application for an extension of time is 
justified, because the request is complex. My reasons follow: 
•  The Department has experienced a significant impact on its resources generally as a 
result of the COVID-19 pandemic and the Department has received a large volume of 
requests in relation to COVID-19. 
•  The line area responsible to conducting searches in relation to the request currently 
does not the resources required as a result of COVID-19. 
•  The decision maker for this request is currently unavailable due to their national 
incident room responsibilities. 
While I note your objections to this extension of time application, I am satisfied that a 30 day 
extension of time is appropriate in this circumstance. 
If you would like to discuss this matter you may contact me on 02 9284 9745 or via email In all correspondence please include the reference number at the 
top of this letter. 
Yours sincerely 
Carl English 
Review Adviser (Legal) 
Freedom of Information Dispute Resolution  
13 May 2020 


Review rights 
If you disagree with the Office of the Australian Information Commissioner’s (OAIC) decision 
you can apply to the Federal Court of Australia or the Federal Circuit Court for a review of a 
decision of the Information Commissioner if you think that a decision by the Information 
Commissioner to grant an extension of time is not legally correct. You can make this 
application under the Administrative Decisions (Judicial Review) Act 1977
The Court will not review the merits of your case but it may refer the matter back to the 
Information Commissioner for further consideration if it finds the decision was wrong in law 
or the Information Commissioner’s powers were not exercised properly. 
An application for review must be made to the Court within 28 days of the OAIC sending the 
decision to you. You may wish to seek legal advice as the process can involve fees and costs. 
Please contact the Federal Court registry in your state or territory for more information, or 
visit the Federal Court website at 
Further information 
Further information about how applications to extend the timeframe to process an FOI 
request are handled by the OAIC can be found published on our website: 
For FOI applicants: How to make an FOI request: Extensions of time 
For agencies and ministers: Guidance and advice: Extension of time for processing 

The OAIC has the power to investigate complaints about an agency’s actions under the 
Freedom of Information Act 1982 (FOI Act). This is a separate process from asking for an 
Information Commissioner review following a decision made under the FOI Act. Complaints 
usually focus on how an agency has handled your FOI request or complied with other 
obligations under the FOI Act, rather than the decision itself. 
In some cases, the Information Commissioner's investigation of a complaint may lead to the 
agency addressing the issues that you have complained about. In other cases, the 
Information Commissioner may make suggestions or recommendations that the agency 
should implement. The Information Commissioner can only make non-binding 
recommendations as a result of a complaint. You and the agency will be notified of the 
outcome of the investigation. 
FOI complaints to the OAIC must be made in writing. Our preference is for you to use 
thonline FOI complaint form if at all possible. 
Further information about how to make a complaint can be found published on our website: