If not delivered return to PO Box 7820 Canberra BC ACT 2610
30 June 2020
Our reference: LEX 56047
Mr John Smith
Only by email: foi+request-6433-dc4438ac@right oknow.org.au
Dear Mr Smith
Acknowledgement of your Freedom of Information Request
I refer to your request for access to documents under the Freedom of Information Act 1982
(Cth) (the FOI Act
). You requested access to:
'I seek the following information:
- The number of recipients of jobseeker or austudy payments that claim rent assistance
- The number of recipients of jobseeker or austudy payments that don't claim rent
- The average monthly rent that is declared by people who claim jobseeker payments,
when they are declaring their average rent for the purpose of obtaining rent assistance
- The average monthly rent that is declared by people who claim austudy payments,
when they are declaring their average rent for the purpose of obtaining rent assistance’.
Timeframe for processing your request
Your request was received by Services Australia on 26 June 2020, and the 30 day statutory
period for processing your request commenced from the day after that date. You should
therefore expect a decision from us by 27 July 2020. The period of 30 days may be extended
if we need to consult third parties or for other reasons. We wil advise you if this happens.
Services Australia wil advise you if a charge is payable to process your request and the
amount of any such charge as soon as practicable. No charge is payable for providing a person
with their own personal information.
The FOI Act requires that you provide us with an address which we can send notices to. You
have advised your electronic address is foi+request-6433-dc4438ac@right oknow.org.au.
wil send all notices and correspondence to this address. Please advise us as soon as possible
if you wish correspondence to be sent to another address or if your address changes. If you
do not advise us of changes to your address, correspondence and notices wil continue to be
sent to the address specified above.
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Administrative release of documents
Services Australia has administrative access arrangements (arrangements
) for the release of
certain documents without the need for a formal FOI request. Unless you advise us otherwise,
in processing your request we may provide you with documents under these arrangements
where appropriate. The arrangements do not extend to information or materials of third parties.
You wil be notified when documents are released to you under the arrangements.
Please note that information released under the FOI Act may be published in a disclosure log
on Services Australia's website. Section 11C of the FOI Act requires this publication, however
it is subject to certain exceptions, including where publication of personal, business,
professional or commercial information would be unreasonable.
Exclusion of junior staff details
Services Australia is working towards ensuring that all staff have a choice about whether they
provide their full name, personal logon identifiers and direct contact details in response to
public enquiries. Where such details are included in the scope of a request, this may add to
processing time and applicable charges as it may be necessary to consider whether the details
are exempt under the FOI Act. On this basis, unless you tell us otherwise, we wil assume that
these details are out of scope of your request and they wil be redacted under section 22 of the
If you have any questions please email email@example.com.
FOI Registration Officer
Freedom of Information Team
Employment Law and FOI | Legal Services Division
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